Name: Philly Inn & Suites Hotel
Address: 4444 City Ave, Philadelphia, Philadelphia, Philadelphia, 19131, United States of America
Rating: 4

24-hour reception

Elevator/lift

General

Safe-deposit box

Services and amenities

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Parking

Event facilities

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Location

At the hotel

Cynwyd Heritage Trail Trailhead

Bala Golf Club

Hagan Arena

Barmouth Trailhead

Underground Railroad Museum at Belmont Mansion

Jefferson Health

Philadelphia International Airport

Northeast Philadelphia Airport

Doylestown Airport

Trenton-Mercer Airport

Wilmington Airport

Mc Guire AFB

Chester County G. O. Carlson Airport

Philly Inn & Suites Hotel

Philadelphia

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My husband and I stayed from 4/4-4/7, 2024
The staff was great, very helpful, friendly, caring, welcomed you like family. We had a mishap happen with our original hotel, they had one room left and luckily we were able to get it with being over 4 hours from home. This was our first trip ever to Philly, we both have done said we will definitely stay here again. It was easy to get ubers into downtown and back, staff answered all of our questions, overall stay was great. We stayed in the standard king room, it had a mini-fridge, microwave, and keurig coffee maker. The parking has a gate you have to have put up to come in and leave through.

Great value, staff, area

The staff here were amazingly friendly and helped make my stay in Philly AMAZING. Nothing was ever too much trouble and they helped me navigate the city as a first-timer in the USA. Sure, there's no food available - but there is an AMAZING diner quite literally across the road, a gas station next door, and a bar two blocks away. The room isn't a premium room but the bed was the most comfortable I've ever had in a hotel, and the local area felt safe and friendly. The room had A/C (which I didn't need in April) and huge amounts of natural light. There are lots of bus routes nearby so it's easy to get to the centre city area and as such it's easy to get anywhere within an hour or so on a bus. There are lots of really nice walks near the hotel too. On more than one occasion I went for a walk instead of getting the bus. If you're looking for a premium, high-class hotel, this isn't for you. But if you want comfort at a fair price, with staff who will look after you - I can't recommend this hotel enough. A huge thank you to the wonderful team for helping me feel safe as a first-time solo traveller to the USA.

I don't understand the negative reviews - the people here are amazing

I have no idea of why this is a 2 star hotel. I've stayed at 3 or 4 star hotels that didn't have staff that was that invested in my well-being. In fact, the bigger the hotel, the less staff seem to care. This one was cozier. 
I arrived 40 minutes earlier and they let me check in anyway and when I had a problem with hot water it was solved very fast. Great staff. 
The decoration is cheerful, gives you a hostel vibe and I love it. Anyone who complains about their decoration is probably a person who lives in a dull HOA home 😆
My room was VERY clean and that is one of the things that matter the most for me. 
It's a 30min bus drive to Philly center, and public transportation was fast even on Sundays. 
If I ever come back to Philadelphia, I'll book here again.

GREAT STAFF, VERY CLEAN ROOM

I only have two positive comments for this location. The first is that the front desk staff in the evening are very nice and helpful. The second is that the hotel and my room was very clean. One plus is that there is shopping center across the street with an ACME market and several places to eat, since there is no breakfast at this hotel. A Starbucks is within a couple of minutes walk. I opted for this hotel instead of my regular choices because of the low cost and high review ratings. I regretted my decision immediately. The hotel decor is tacky, and in no way inviting. It looks like a children's hospital, and not in a good way. The parking is impossible on the weekends as there are very few spots. People were making their own parking spots. It turns out that you can park across the street at Chili's, but the front desk doesn't tell you this when you check in. I wasted an hour waiting for someone to leave until I got fed up and called the front desk to ask if there was a parking lot nearby. So once you park across the street, you get to walk by all the lovely teenagers and vagrants hanging out at the gas station next door. As far as I know, I paid $10 a night for parking but never parked at the hotel. The room itself was very clean, but had the same garish paint scheme. The heater was very loud and would sometimes wake me when it would cycle on. The walls are paper thin. I could hear my neighbors conversation as if they were speaking through an open door, and they weren't even noisy. I was on the top floor at the end of the hallway so at least I didn't have more rooms against or above me. Plenty of hot water, but poor water pressure. I really considered leaving after the first morning, but I had prepaid my 3 night stay and moving to another hotel was just too expensive.

I Regretted Booking This Place Immediately

Friendly staff, easy parking, and room was really nice! Great room for the price. Would recommend to a friend to stay. Easy walk to the Mann center for concerts and other events. Room was clean and bed made nicely.

Nice place for an evening!

The worst hotel you can book. Truly, I didn’t want to spend a lot on a hotel for my sister and I who were in town for a concert. We were late to check in (around 5:00) and when we got to the room, the bathroom had hair all over it. Additionally, this hotel says it has parking, do not believe this. We got back to the hotel at around 10:30 and tried to enter their “secure” lot. the gate would not open so I called the desk and asked why, and they said it was full but to park across the street in a chilis parking lot. Which was not monitored and in fact had a sign saying vehicles would be towed. 

I parked, we went in and I told the front desk person that we didn’t feel comfortable parking across the street and we were so grossed out by our room that we wanted a refund, as we were not staying there with the idea of our car being towed in the morning. She said they’d call the next day to issue the refund but they have not. I also tried to call and there is no way to talk to anyone on the phone. My sister and I drove 5 hours home that night to avoid staying here and got home at 4am. Worst hotel experience we’ve ever had. 

Worst hotel experience I’ve ever had

The room was dirty and disgusting and customer service was lacking. Offer free snacks and bottles of water. The free stuff doesn't make up the terrible night I had there. If I wasn't so tired after the concert, I would had left. 

Find another hotel.

This hotel is very vibrant with banquette halls available. My room was on top floor and city view was awesome. Front desk well dressed and always enquire about anything we want, they actually guided to very good restaurant. Love this place and thank you for wonderful

Vibrant@Philly

If you have an eye for detail, this is not the hotel for you. 

I thought that a “total renovation” and good reviews since then would mean a decent stay for a two star hotel. But, the bathroom towel leaving me covered in lint was the last straw that got me to write this review. 

The front desk attendant was spectacular and I hold no grudges against this property whatsoever as they did right by me. I just want people to know what they may be in for with this property. 

The renovation slightly missed the mark. Photos included. The room door didn’t have a secondary security feature, just the deadbolt in the door handle. There wasn’t a security block or chain. 

The “closet” was a row of hooks on the wall. 

There were two types of flooring in a single room. 

They changed the bathroom door from a conventional door to a barn door, but left the hinges on the door frame. 

The soap dispenser in the shower leaked all of it’s contents into the shower. 

The brand new sink faucet wasn’t straight - it was rotated slightly to the side.  

The hotel is definitely trying very hard to be a good hotel. It was clean and the bedding smelled clean. The desk attendant was very good. They just missed the target.

Close, but missed the target 

Very professional good customer relationship clean rooms bathroom lobby good location for food restaurants shopping good for booking for wedding reception parties for birthdays  cabarets family reunion s movie theater excellent parking beautiful marble lobby kis friendly excellent veiws

Philly Inn & Suites Hotel

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