Name: Quality Inn
Address: 567 E. State Route 38, Rochelle, Rochelle, Rochelle, 61068, United States of America
Rating: 5

24-hour reception

Smoke-free property

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General

Family room

Rooms

Accessibility features

Accessibility

Laundry

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Casino

Recreation

Free parking

Parking nearby

Parking

Indoor Pool

Outdoor pool

Pool and beach

Fitness facilities

Sports

Playroom

Children's playground

Kids

Pets allowed (under 5 kg) (surcharge)

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Chicago Rockford International Airport

Aurora Airport Municipal

Quality Inn

Rochelle

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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3-beds

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31-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We decided to check out this hotel since the hotel we were staying at had deplorable rooms.
We walked in checked the front desk and talked to Amber. She showed several rooms and gave us a choice. The whole staff was very nice helped us  with whatever we needed. 
I'll  be back when in town.

Great Staff

We decided to book this hotel as a stopping point on our vacation. Definitely a nice location as it is outside the hustle and bustle of the Chicago metropolitan area.  The breakfast had enough options and they do have a pancake maker which is always a plus.   The beds are very firm. The exercise room wasn’t the best according to my girlfriend.  But all in all a good experience and would stay here again.

Stop on the way

Reserved two rooms for two nights, but the hotel.com website glitched during the PayPal process, and I didn’t receive a confirmation. Thinking I didn’t get the reservation, I booked another place to stay. The following day, the charge processed, and because they have a no refund or transfer policy, they kept my $355.16. Despite many attempts to explain the situation and come to a compromise, the very rude owner refused and kept the money. My advice, STAY ANYWHERE ELSE.

Read the reviews before you reserve

stayed three night while working in Rochelle. nice place to stay. just off to interstate.
its was quite place. behind the hotel was little pond. people are coming to fishing. overall great stay. Recently remodel and work done is very good.

nice hotel

The owners definitely spent all if their money on the common areas. The rooms were in poor condition and smelled like mothballs.  There was no hot water, only lukewarm. Breakfast looked awful, so we ate elsewhere.  The parking lot was a sheet of ice. Overall, couldn't wait to leave. Very poor stay.

Failed to meet expectations 

This hotel was the basic definition of okay- the rooms are not remodeled, no matter what anyone tells you - there is paint peeling and the shower looks like a murder shower. The bathroom was gross. The towels are REPULSIVE - thin and grey almost (they should be white).  I was slightly concerned about bedbugs but no issues.  The bed is okay, the room was generally quiet.  I would not stay here again.  The motel 8 next door is way cleaner, even though its a motel 8, but they don't allow dogs, which is why I was stuck in the Quality Inn.  For the money, it should be like $40/night, not $80.  The breakfast was not good.

Okay, but gross

only stayed the one night as we were passing through. No problems at check in.Room was very clean, tidy and comfortable. Very quiet. Felt safe. Not far from downtown Rochelle so could drive to get dinner.

Great Hotel

A group of us, 5 families total, 10 adults and 10 kids booked our room early October for our stay November 3rd through 4th. We booked our trip due to a cheer competition that our girls were having in Decalb. This hotel was one of the closest and the biggest reason for booking was that they had a swimming pool. Our children were all looking froward to this trip. We arrive on the 3rd to check in only to fine out from the 3 employees working the desk, 1 of them being the supposed manager, that 2 of the 5 rooms were cancelled on October 21st by someone at their establishment. Not much concern or care in regards to their error. They went back and forth making up stories first saying it was someone in their establishment that cancelled then changing their story to they don't know who cancelled. After complaining for a good hour and going back and forth, they tell us they have only 2 king rooms available and we said we would take them. All of the other hotel rooms around were booked up due to cheer competitions and a large football playoff game. They told us we were getting those rooms, and the kids could change into their suits while we were getting all of this situated. Then literally after waiting another hour, they tell us the rooms were no longer available!!  Reason being, the shady Arab man and women behind the desk realized we were not going to pay extra for a king size bed. This was not our mistake, we did not cancel, and it was not our fault they no longer had 2 queen size beds which is what we reserved so they needed to make this right and give us what they had available.  They wanted to charge an extra $120 something dollars for a king bed!! We asked to speak to the owner and manager and they said they would get him on phone but after hiding in the back to construe another story and lie, came back about 10/15 minutes later stating he was in India. With kids crying and no concern by these three employees, they then said they did not have any rooms any longer and the kids could not swim here because all of us were not staying!! They were trying to make an extra couple hundred bucks of of us for their mistake!! They cancelled the rooms, not us!!  Terrible, Terrible establishment!! I would not advise anyone to stay at this facility!! Lying and very shady staff!! They would not refund the money for the 2 rooms that 2 of the families still had there, one room had a broken toilet that did not work at all!!! Dirty rooms, hair on beds, didn't look like carpets were even vacuumed, and broken microwave!!   So gross and even worse the staff!!! Do not waste your time with these people. Untrustworthy individuals. We ended up getting rooms at the Super 8 next door. and to our surprise, it was clean, very comfortable beds and pillows, no pool but the staff was beyond accommodating and friendly!! Breakfast was great too!!    Quality Inn in Rochelle, you are beyond terrible!!

Beyond terrible customer service by manager and employees at desk!!!! They should be ashamed of themselves!!

Spent some time at the Rochelle Railroad Park and opted to overnight in Rochelle.  Have used Quality Inn's before and this one was similar to others.  Quick check in.  Room clean and area quiet.  Breakfast was good with a couple of exceptions.  The right hand side of the warming tray for the sausage and scrambled eggs did not work very well.  The eggs in the right side tray were cold.  Syrup container was low and had to tip unit to get syrup out of container.

Fine Place to Stay After Visiting the Railroad Park

I'm sure the above reviews were before remodeled. The room I was in was beautiful. New carpet, brand new furniture and beds. Walls freshly painted. Bed and pillows were so comfortable. Bathroom was also new. It was quiet here and felt safe. Will definitely be stay here again.

Quality Inn

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