Name: Rodeway Inn Marshall Manor
Address: 3527 Watkins Rd, Rock Stream, Rock Stream, Rock Stream, 14845, United States of America
Rating: 8

Air conditioning

Smoke-free property

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Alarm clock

Rooms

Iron and board

Laundry

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Microwave oven

Meals

Free Wi-Fi

Free internet

In-room internet

Internet

Parking

Swimming pool

Seasonal outdoor swimming pool

Pool and beach

Fitness facilities

Sports

Beauty and wellness

Location

At the hotel

Room amenities

Mark Twain State Park

Elmira Corning Regional Airport

Ithaca Tompkins Regional Airport

Rodeway Inn Marshall Manor

Rock Stream

Rusted refrigerator under bathroom sink and pubic hair in paint around bathroom door frame were too much.  I left after first night of 3, which I had prepaid.  Owner refused to refund money for last two nights. A real clown show at the reservation desk. I booked through Choice Hotels and never again. If you expect cleanliness, look elsewhere. 

Have never stayed anywhere worse. 

We were on a 5800 mile trip covering 17 states and this was the the worst hotel we experienced. Other guests sitting on their cars drinking beer and playing rap music in the parking lot; aggressive dogs running loose; no pool; dirty, and a very poor ecuse for breakfast which was never served on time.

Worst hotel ever!!

Let me start by saying I am not one of those people who books a hotel of this level and expects Four Seasons facilities and service.

We needed to move my daughter into Ithaca College which is about 40 minutes away. Hotels in / near Ithaca were outrageously priced for move-in weekend and I thought it would be worth the drive to stay in Horseheads.

I carefully read reviews on TripAdvisor and I figured this hotel was a lock.  That turned out to not be the case.

1 - Check-in experience was good and the staff was lovely and helpful.
2 - The room smelled INCREDIBLY musty. It got slightly better after the AC cooled the room off, but the musty smell remained.  ...To the point where I went out an bought Febreeze and doused the room.  It barely helped. Some rooms allow smoking. We were in a non-smoking room (306), but possibly an old smoke smell tainted the room.
3 - The room was reasonably clean and tidy.  VERY dated, but I can live with that and some aspects of the age are kind of charming
4 - There was a small bug in my daughter's bed which had a reddish color and moved / looked like a small roach.  I reported it to the front desk. I get it... bugs exist, but roaches are not a good sign.
5 - There is a quaint bar / restaurant right by the hotel (walkable). It's old, but nice. The menu is varied, and since the restaurant is owned by a Chinese family, there is a Chinese section of the menu. It was very good.  The wonton soup is particularly good. Definitely try this if you stay at this hotel.
6 - Breakfast is extremely limited. Basically bagels, cereal, and hard-boiled eggs are the extent of it. They put put out a block of cream cheese, cut into small cubes, and a tub of margarine. So it's very communal.

Before I would ever consider staying at this hotel again, they would have to renovate.  Really all they need is new carpet and soft goods.  They HAVE to get rid of the musty smell.  As it stands, that makes this hotel unacceptable.

There are other reviews that mention the smell, so I don't think my experience was unique.

Musty Smell

This is not a fancy hotel but it is clean quiet and staff is hospitable. They have an outside elcove with ice and soda/snack machines. It also has a washer and dryer with soap dispenser in it .  Breakfast is extremely limited but is sufficient.   There’s bread bagels a couple types of danish and a couple dry cereals, along with coffe, tea, cocoa and an orange juice. Really liked that it sets back away from the highway so you get less road noise. At its price in this area, It’s a great deal for its quality compare to others.

Neat, clean and quiet.

Motel is basic but clean and comfortable for an overnight stay. Check in was easy. Car parking outside room. Smoking and no smoking rooms available. Good TV choice and close to interstate and nearby restaurants.

Nice location

I've stayed here before and it hasn't changed in 5 years. The rooms are very clean, the tub/shower was new, but they are dated.  The breakfast is sparse but sufficient for me, but I don't expect much.  Check-in was quick and everything worked in the room.  The WiFi is super fast.

Friendly staff, clean but dated room

I gave this hotel a Poor rating rather than Terrible because at least the desk people were very nice.  Our room was dirty.  Smelled very musty, had mold on the ceiling in the bathroom, and the switch plates were disgusting.  Who knows what other kind of germs and filth was in the room.  For $115/night it should have been much better.  We checked for other hotels after we got there but couldn't find anything close enough to Watkins Glen for less than $200.  There was some kind of marathon going on in the area that apparently drove up the prices.  What a rip off!  I chose this hotel primarily because of the reviews and its proximity to Watkins Glen.  Usually TripAdvisor reviews are spot on but not this time.  Pick somewhere else to stay!

Either we got the worst room they have or all previous reviewers lied

The hotel is not fancy, and has been there for a while, but is a very good place to stay if you don't need upscale.  It is exceptionally quiet, the room is big enough with a comfortable bed, very nice shower, mini fridge, parking in front of the room, includes continental breakfast.  This was the most efficient check-in I have ever experienced.
My only negative was that when we first went into the room there was a very slight musty smell, which quickly dissipated and my allergy-sensitive wife was not bothered.

Comfortable, quiet, good value hotel

Stayed for one night and it was clean and quiet, located in a country setting.  We liked it and would stay here again if in the area.  Close to Watkins Glen and Ithaca.  The a/c unit was a little loud, but didn't prevent sleeping.  The continental breakfast is really small and basic (muffins, bagels, coffee & orange juice) but good enough to get started. We sat outside in the little gazebo with our coffee and it was quite pleasant.  The pool was being worked on so it wasn't open, but we didn't plan on swimming so that didn't affect us.  If you are looking for 4 star accommodations with all the amenities, then skip it, but for a simple motel, this one was fine.

Rodeway Inn Marshall Manor

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