Name: Surfside Oceanfront Resort
Address: 101 Northwest 11th Avenue, Rockaway Beach, Rockaway Beach, Rockaway Beach, OR 97136, United States of America
Rating: 8

Smoke-free property

Heating

General

Non-smoking rooms

Room service

Family room

Shower/Bathtub

Rooms

Vending machine

Meals

Free Wi-Fi

Internet

Fishing

Recreation

Free parking

Parking

Swimming pool

Next to the beach

Pool and beach

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the resort

Manhattan Beach

Surfside Oceanfront Resort

Rockaway Beach

This was the worst place I ever stayed. The check in clerk was a complete jerk. The rooms bed was sagging in the middle and I could feel at coil at my hip. There is not insulation between the floors and the neighbors were noisy. I could hear walking talking and dog playing and barking. I couldn’t sleep so I left at 5am.

Terrible

we returned recently for 3 nights, and it was great....been coming here for decades, and we always have a good time....the  room is clean, the hotel  recycles, and the room is spacious....the kitchen offers choices if you want to cook in the room....the staff is very friendly, and informative....the close proximity to both the beach and a few blocks away lake lytle is excellent....we love to run on the beach in the morning, and take many walks into town to visit a restaurant...thx so much....

Very nice, spacious room with complete kitchen, including full size refrigerator and range. Clean & comfortable. Large windows for nice ocean view.   You can see blue arrow that shows where my room was...at end of short hallway. Parking was right in front of building.   There is a pool building (I didn't use.)  Very convenient location.  There are several separate buildings...I was in bldg A.    Spent two nights there.  

Wonderful place!

RUN. NO A/C. NASTY ROOMS. Broken toilet that they said would be a “quick fix”. We said we’d rather have a refund since the condition of the room was so bad. TERRIBLE manager on staff September 10, who would not reimburse our fee when we checked in and the toilet was broken. We would have had to wait for them to come fix it, and take up more of our time when it shouldn’t have been an issue in the first place. If a guest is that unhappy then a full or partial refund should have been reimbursed (they clearly need the money). We booked through Booking, and all they could do was send an email that the manager quickly declined. Don’t expect Priceline or Booking to help in a situation like this since it’s up to the discretion of the manager, and they said our room was still in fine condition to stay in. HAH. We took the loss and went a little north to Seaside. We stayed at a hotel that feels like luxury for only $30 more. Surfside is WAY overpriced at $120 for a tiny dirty room with no A/C in the summer. The windows were open when we arrived to hide the smell and fact that they don’t have A/C.  This building was built roughly in 1987, and hasn’t been touched since then. 0 stars. Plan ahead and stay somewhere else in Rockaway.

Run! Broken toilets, NO A/C, dirty rooms. PLEASE believe the other bad reviews and learn from our mistake.

Let me first say that the location of my room was fantastic. I had a large glass area in front that looked right out on the ocean which was only 200 feet away. I even had side windows that let me look north up the beach. But, it was also lacking in some pretty significant areas. There was no screen door behind the sliding glass door so you could not let air in without also letting in bugs. The sink had no stopper so if you dropped anything it would have gone completely down. They refuse to give you any more than 2 towels at a time no matter how long you are staying and no matter how many are in your party, so you have to go and exchange your dirty towels for clean ones all the time. There were no blackout curtains which was a pain for me because I like to sleep late. The refrigerator also made a thumping sound all the while it was on, so I finally had to unplug it. Then when I asked to get a later checkout (noon instead of 11:00am) I was flatly told no way and no reasoning would change the manager's mind.

The fact that this room was almost $250 per night, they obviously don't maintain it that well and they are not courteous at all convinced me I'll never stay here again.

Great View, but poor hotel

The main concern that I had with the room was that the shower was faulty. I set it for a comfortable temperature and then unexpectedly, it would suddenly become scalding hot and then cold. It did this several times over the 10 minutes or so in the shower. It truly was a burn hazard. When I informed the front desk, I was given the nonsensical answer "showers are complicated." I later complained via e-mail since I got no satisfaction on-site and did not receive the courtesy of a reply. For the price of the room, it was also very small and somewhat substandard. Beach access was the best thing about the property.  

Overpriced, faulty shower, small room 

We arrived at the room and it looked great. Our biggest reason for renting this room was the ocean view from the deck. There was a slab of wood missing from the over hang above the deck. There were a number of birds nesting in the area where the slab was missing. For this reason there were layers of bird poop all over the deck. We went to the front desk to complain. The individual at the front desk was obnoxious and rude. He basically told us if we don’t like it to leave. We would have worked with the hotel to remedy this problem but the rude, insulting individual at the front desk was too awful to accept. We left and had to scramble to find a hotel room nearby.

Poop Full Deck

I can never say enough about this place! Great location, very reasonably priced, and family friendly! Our family has stayed here more times than I can count and will we always come back! Never too busy and always a great time!

Family getaway

We stayed in the family suite with a partial ocean view and loved it! A separate bedroom as well as two bathrooms were such a bonus. The beds were very comfy and the full kitchen helpful. Everything was a bit worn down and dated, but at such an affordable rate, we didn't care. 

Great for families!

Our favorite place to stay.  Easy access to the ocean.  Rooms were nice and clean but not so nice you were afraid to let your family eat in the room.  Loved the  kitchenette set up and the balcony overlooking the ocean.  The staff was amazing.  Pool was nice and warm.  It's very dated but was very nice and clean and comfortable.  We will be staying here again for our next trip to the ocean.   

Surfside Oceanfront Resort

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