Name: WoodSpring Suites San Antonio Fort Sam
Address: 6922 I-35 North, San Antonio, San Antonio, San Antonio, TX 78218, United States of America
Rating: 6

Air conditioning

Elevator/lift

Smoke-free property

Heating

Express check-out

General

Non-smoking rooms

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Parking

Free Parking on Premises

Fax and copy machine

Business

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

San Antonio International Airport

Stinson Municipal Airport

WoodSpring Suites San Antonio Fort Sam

San Antonio

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Excellent stay thanks wood springs I had a good sleep the room was very clean and smelled good and the price range was perfect  i will defintly come back and stay again the staff was excellent and polite at check-in, I will definitly recommend this place to my friend when they come down on there business trip next week

Best night ever

My stay was Excellent The staff here is great. I had a peace full sleep and the rooms are very clean i give Management and the team  5 stars for there excellent work and providing excellent customer service. I would definetly recommend this place on my web site. Keep up the good work and thanks.......

Best Night Ever

Been staying here for a few months now and have come to know the staff as very kind and helpful people. I think it is in a very useful location as to where my job is. My hole experience here has been great. Everything from first getting here the parking lot was really nice and clean. The service I received from the front desk upon arriving was excellent. The rooms were very nice and spacious. The guests there were very nice and friendly. They also had nice hot water and great air conditioners! My entire experience here was a very good one but what made it unforgettable was how nice and helpful their entire staff was for me. Thank you wood springs fort sam you made my stay in San Antonio the best!

GREAT, HELPFUL, AND VERY FRIENDLY STAFF!

Great staff. Very polite and helpful. Clean rooms. Made my stay very easy and enjoyable during my business trip. Great location in a good area with plenty of gas stations, fast food spots, and grocery stores in the area. Pet friendly and very accommodating

Great Hotel

Need a more friendly manager. He treat customers with anger. He dont know how to treat guests. Best advice to the Woodspring suite Fort Sam, change the manager. He gets angry when a guest stop by the front desk to ask for a service.

Manager need to learn how to treat guests

Don't even bother, place is run down, disgusting and they WILL give you the run around and keep your money (corporate AND the actual hotel).

The outside of this hotel is the nicest part!!  the door to our room had a crack on the side, you were able to see INTO the room from the hallway. room itself was old, beat, and nothing like advertised. Walked in, walked right out to the front desk where we were told they would not be refunding us but we could call corporate and take it up with them. Well, we did and were told they could not refund us, we would have to take it up with the hotel.  We then cancelled our reservation for the WoodSpring suites in Austin out of fear that also would be disgusting. We cancelled Austin 4 days before our check In date and we're told we would be refunded in 3-5 days. Guess what! WE NEVER GOT THE REFUND. We then called corporate about the issue and we're told they DID send the refund (lies) but they can't find our reservation so we have to take it up with the hotel. You can see where this is going..

Woodspring suites has scammed us out of $600 at this point. Never again. WYNDHAM SHOULD BE ASHAMED TO HAVE THEIR NAME ON THIS "HOTEL". Janky ass place, DO NOT SAY HERE.

DONT EVEN BOTHER

Front clerk was chomping away with a mouth full of candy while we checked in. Corner of the bed collapsed and upon inspection was “repaired” with zip ties that had all broken. Floor was sticky and my feet were black and I had to wash them again before dressing. No trash can in room and no amenities at all (coffee maker, shampoo, cups) absolutely disgusting facility. 

Horrible location

The hotel provides a great experience for those seeking a Halloween haunted house adventure. 

However, it is important to note that the floors in the rooms are dirty to the degree one can hear squeak of sleepers on it. In addition, the door handles on the main entrance of the hotel, and room handles appear to have not been cleaned since the Civil War, and the bathroom seems to have the same issue. The furniture in the rooms is in poor condition and some pieces are broken. 

Furthermore, the plastic cover of the AC unit protrudes into the room. the microwave is not functioning. Our requests to fix the microwave and the door handles, as well as the refrigerator, have been ignored, and the phone in the room to call the reception is not working. 

The hotel's kitchen section is lacking in basic amenities such as spoons, forks, knives, plates, and even foam cups.

Moreover, even though we have requested an extra table to place a computer and monitor, our request has been written down but not addressed. Furthermore, the hotel only changes the linens and towels and cleans the room once a week, and there are no complimentary amenities provided. 

The WiFi FAST [!) signal at the hotel is weak, as indicated by only one bar of connectivity on both of our computers. This has resulted in a poor internet connection with speeds of only 2-3 Mbps, which can be frustrating for guests who need to use the internet for work or other purposes. 

Welcome to the fourth world country expirience!

Haunted House Adventure

During my stay, I attempted to extend my stay an additional week. I swiped my card as I had done twice previously without any problems. Only this time the employee ran the transaction as a cash payment for whatever reason (negligence on their part). 

I go on normally, thinking I had paid because I received a receipt stating I did. It wasn’t until 2 days later that I realized I still had the funds in my account. But it was basically a week later when the manager of the hotel came to me explaining what happened and that they needed payments “preferably cash” asap.

I explained multiple times that you can’t seriously expect me to produce money out of nowhere because of your employee’s mistake, I explained to him that that the term for his employee’s mistake is called negligence and good business is owning up to that and working with the customer.

He wasn’t sympathetic at all, didn’t care that it was the business at fault and not me. He got super personal and asked “well you saw you still had the money why didn’t you pay”? 

That’s none of your business, your business is to make sure shady things like what your employee did aren’t happening. Not playing bill collector at 10pm while working men and women who pay good money are sleeping.

I wouldn’t recommend this place to a $5 hooker 👎🏾

Shady “business”

Amazing staff. Clean and affordable. Helpful service confidant location. Safe  with awesome security measures. Laundry facilities in building are really helpful. All around a great place. Will definitely recommend

WoodSpring Suites San Antonio Fort Sam

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment