Name: Stay Express Inn Near Ft. Sam Houston
Address: 1129 Austin Hwy, San Antonio, San Antonio, San Antonio, TX 78209, United States of America
Rating: 3

Air conditioning

24-hour reception

Smoking areas

Heating

General

Room service

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Linens

Alarm clock

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Wake-up service

Telephone

Services and amenities

Restaurant

Vending machine

Microwave oven

Coffeemaker

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Free Parking on Premises

Parking

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Quick Clinic - Alamo Heights

San Antonio International Airport

Stinson Municipal Airport

Stay Express Inn Near Ft. Sam Houston

San Antonio

We stayed on second floor and it creaked with every step. The bed had a spring that had sprung loose and tore through the mattress cover that would poke you if you got out of bed wrong. There were cigarette burns in the mattress sheets. The toilet didn’t flush very well. Thought it was going to overflow several times. Not many free outlets to plug into. Had to unplug the lamp and clock to charge my phone and computer. The “front desk” is a foggy “night window” that is hard to see and hear through.

All that aside, it served its purpose of being somewhere cheap that we could crash for the nights while we were out and about during the days. Lots of food nearby and places to drink if that’s your thing.

It's cheap and convenient. Not much else.

No heat, no electricity in the house for 36 hours during the Freeze of Feb 2021 but Stay Express on Austin Highway had electricity.
Angie said she had a room but water pipe burst because of freezing and plumber working on it.
Once fixed she called me back because she saved the last room unoccupied for me.
That is outstanding customer service and gracious kindness.
Did not use the room because roads too dangerous to drive but Angie’s thoughtfulness and caring was wonderful.

Outstanding staffer-Angie

This is the worst hotel I have ever been in. Do not stay here. The room stunk like cigarettes and mold. The floors were disgusting and the room is very small. The one pillow you get is lumpy.  The mattress was disgusting. It looked like they found it in the dumpster. It was soaked with urine that came through the sheets. There was no liner on the mattress. There was nowhere to park and there were homeless people around the area camping out. Do not be fulled by the pictures, it is a total dump. You dont even want to step on the floor barefoot. I will never stay at a cheap hotel again. It's definitely worth splurging on a nice hotel than staying in a rat hole. I will be calling the city to check on this hotel. Its a health hazard. 

Hotel from Hell

2 stars because on the outside, you wouldn't think it's that terrible. 

Check in was pleasant.  Walk in to room: the room reeked of cigarette smoke, the bathroom light was flickering like a strobe light but not as badly, the bed blanket had cigarette burn holes, and the bed sheet had hairs on it and just felt unclean.  I made the mistake of not reading reviews prior to booking and just went with the cheapest around because of spring break prices.  Oops!  Not even 2 hours later we looked for another hotel and did an early check out.  The desk person didn't even seem to care we were checking out early. Surprised.. but careless.  It's a last-resort hotel. Good luck! 

Nope! 

I only booked this hotel because I was running out of options and the city was filling up with tourists and spring breakers. My biggest mistake was not realizing that every room is a smoking room. There were burn marks in the nasty carpet and blanket on the bed. Walls are VERY thin and the floors creak. Breakfast was a joke...door was locked to get to it. We couldn't understand the man at check-in who was talking to us thru the 1-inch dirty plexi-glass window. The day we checked out there were loiterers yelling and pushing each other in the parking lot. I tried to cancel this but the online site would not refund me because of the rules of the cancellation policy. 

Beware!

Horrible experience, from the get go but we had no choice, we had been driving around and everything was full, it was after midnight, first thing we noticed was people outside rooms drinking and having a good time,.  At the check in window there was a sign saying that no guests were allowed outside rooms after 10pm, I asked the woman doing the check in to please put us away from the noise, this was her answer: "I only have a room next to them but you know, they are nice people on vacation!"  I told her we were nice people too, on vacation as well, looking to sleep the night.  She said she was going to call them.  I don't know if she did but they continued to be outside.  To top it all off the place is a dump, disgusting carpet, dirty doors/floors/stained towels, bottles, cans and cigarrette butts found outside the room next to ours when we left,  i am enclosing pictures , the worse is the pic of the floor between the bathtub and the sink side wall, disgusting! Lousy beds, we were so disgusted that we slept with our clothes on and we covered the pillow and part of the bedding with our beach towels.  This place should be demolished! It is totally overpriced, we paid $122 for one night! this really hurts when we stayed for the rest of our vacation in a beautiful historic hotel where presidents and celebrities had stayed, less than one block from The Alamo in a luxurious suite with two bedrooms, impeccable , we felt like royalty, the name is The Menger Hotel San Antonio  for only 153.39!!! including taxes and Valet parking!!!

Overpriced,dirty,partying people outside room

Went down to San Antonio for a weekend getaway, did I pick a bad weekend  (August 1st), they had a convention there. Every hotel I called near the Riverwalk was booked. Every location was overcharging for the weekend. I called in to my Choice Privileges Rewards Program and this is the location they referred me to. I am a elite platinum member and normally stay in Comfort Inn or Comfort Suites. This was my first time ever staying in a Rodeway Inn location and let me tell you I was very disappointed. I was charged a rate of $99 a night,  now I stay in Comfort Inn on a weekly basis for work in a nice community, for that same rate. The hotel and that area were not worth that price. Now if I were charged the $59 I would have bumped it up one star. The staff was nice but the rooms were very outdated. They are still providing tube television to watch. It only had one bar of soap (lucky I carry my own) for two guest. The clock didn't have a cd player or auxiliary attachment. The bed was fair, the sheets were clean,  and the room was clean. The air conditioning worked fine. It looked like they may have had a iron and ironing board that were removed from the room. This was a last resort deal for me and I will not be returning to this location for that price. They did offer Wi-Fi and some type of breakfast they I did not use. 

Stay Express Inn Near Ft. Sam Houston

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