from 20,283 ₽
Excellent
What was good
Restaurants & bars surrounding the hotel streets, lots of shopping within 10mins walk (Macys, Neiman Marcus, electronics, Victoria's Secret, Westfield, CVS & Wallgreens). All transport (cable cars, trolley cars, buses, Metro) 5mins walk from hotel. Bed very comfortable, room size ok, luxurious bedding, TV in room, table with chairs, wardrobe, fridge, bathroom with Japanese style cleaning toilet, huge shower, lovely toiletries - shampoo, conditioner, body wash, soap, body moisturiser. Towels were plentiful & fluffy. Internet was terrible though, kept dropping out or signal was just 1 bar. Couldn't get wifi on laptop at all, just phones. Had to go down to the lobby to use laptop - not good for business. Cleaner was fantastic, thorough & didn't miss anything. Always had bottles of water left for us daily, towels changed whenever requested & bedding was changed on request midway through stay.
What was bad
Internet was terrible, couldn't get wifi on laptop at all so had to use it in the lobby all the time - not private or ideal situation. Mobile phones had wifi drop out regularly or low signal. Staff behave like it's McDonalds, trying to upsell everything. It's a 5 star hotel but behaves like a 3 star hotel with everything costing you extra - even to receive documents or a small light parcel is charged at $8 per item!! I mean it's a 5 star hotel, this should be part of the service not charged extra. When I tried to get an ethernet cable as the wifi wasn't working in my room, I was told there wasn't one available to buy - BUY!! Nobody wants to buy an ethernet cable, it should have been borrowed out to guests instead. The jacuzzi was way too hot & almost gave me third degree burns on my entire body. Told the maintenance guy, he checked the temperature & agreed then spent 10mins adding cold water which still didn't help. It's dangerous, it needs to be monitored & maintained better.
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Tenderloin, 222 Mason St, San Francisco
Location
Want to take a rest and explore the city? Hotel «Hotel Nikko San Francisco» is located in San Francisco. This hotel is located minutes away from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Hotel Mark Twain, Westin St Francis Hotel Glass Elevators and Westfield San Francisco Center Shopping Mall.
At the hotel
Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi on the territory will help you to stay on-line.
If you travel by car, there’s a parking zone. The following services are also available for the guests: a sauna, a steam bath and a spa center. Sports fans are going to love a fitness center and a gym. Here, you can treat yourself with water procedures as there will be a pool and an indoor pool.
For participants of business meetings, there is a business center and event facilities. Want to have an excursion? Consult the tour assistance desk of the hotel. You won’t have to leave your pet at home as they are allowed. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English, Spanish, German, Russian, French and Japanese.
Room amenities
In the room, for you, there is a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.
Facts about the hotel
Year of construction
1987
Type of electrical socket
Type A
120 V / 60 Hz
Type A
(grounded)
120 V / 60 Hz
Number of rooms and floors
532 rooms • 25 floors
General
Rooms
Accessibility
Services and amenities
paid for separately
paid for separately
paid for separately
Meals
Internet
Transfer
paid for separately
Languages Spoken
Tourist services
Recreation
Parking
Pool and beach
Business
Sports
Beauty and wellness
paid for separately
paid for separately
Kids
Pets
Health and Safety Measures
Check-in |
---|
After 15:00 |
Check-out |
---|
Until 11:00 |
Availability | Price |
---|---|
Early check-in / late check-out is possible | 30 USD |
Deposit type | Price |
---|---|
- | 125 USD per room for the entire period of stay |
for pets | 150 USD per guest for the entire period of stay |
Maximum number | Price |
---|---|
Must be clarified on the spot | 35 USD per guest per night |
Location | Price |
---|---|
to be clarified on the spot | 65 USD per each vehicle per night |
Availability | Price |
---|---|
Any pets are allowed | 50 USD per each pet for the entire period of stay |
In cash | By bank card |
---|---|
In the currency of the hotel — USD |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru |
Excellent
Based on 4729 reviews from guests around the world
Cleanliness
8,8
Hygiene products
10
Location
8,8
Meals
Value for money
7,3
Room
9
Service
7,3
Wi-Fi quality
10
business trip, company
December 2023
Economy Double room (small), 7 nights
Super
What was good
Restaurants & bars surrounding the hotel streets, lots of shopping within 10mins walk (Macys, Neiman Marcus, electronics, Victoria's Secret, Westfield, CVS & Wallgreens). All transport (cable cars, trolley cars, buses, Metro) 5mins walk from hotel.
Bed very comfortable, room size ok, luxurious bedding, TV in room, table with chairs, wardrobe, fridge, bathroom with Japanese style cleaning toilet, huge shower, lovely toiletries - shampoo, conditio