Name: Top Hill Motel
Address: 3290 Rt. 9 (South Broadway), Saratoga Springs, Saratoga Springs, Saratoga Springs, 12866, United States of America
Rating: 6

Air conditioning

24-hour reception

Smoke-free property

Heating

Express check-in/check-out

Private check-in/check-out

No elevators

General

Non-smoking rooms

Room service

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Vending machine

Meals

Free Wi-Fi

Internet

Sun Deck

Recreation

Free parking

Parking

Spa tub

Seasonal outdoor swimming pool

Pool and beach

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Albany International Airport

Top Hill Motel

Saratoga Springs

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Was looking for a place to sleep . Crossed all the boxes . Great Value for the area, clean, hot water, Refrigerators, even a nice little pool. All close to town and track 2.5 miles. Mike the owner couldn't have been nicer. Would stay ther again.

Good place to stay.

We stayed at the Tophil Motel for 2 nights during Americade (in Lake George nearby). The room looked freshly painted, bathroom renovated, all very clean and fresh. The fridge had a broken handle but worked and was clean, and that's what counts. Owners were very friendly and welcoming.

Clean and welcoming

We stayed here 2 nights and I had no problems with the room or the pool.
Hotel staff were polite and helpful, the rooms were clean and adequate for the price. It had a microwave, fridge and relatively new A/C unit. It looks like they have been making improvements to the building itself.
Bathroom was very clean and the shower worked well. Took a bit to get the water hot but no big deal. It’s an older motel. 
The pool was beautiful and clean. Well maintained.
It you are looking for modern decor, big fluffy towels and bathrobes along with coffee makers and ironing boards with irons provided in room, this motel is not for you.
If you are looking for a place with reasonable rates, clean rooms with your basic towels and washcloths a bar of soap and shampoo packets this is your place!
Close to most attractions in Saratoga Springs.
Would return again.

Basic motel at a reasonable price

Rooms were clean and beds were comfortable. Good price for the Saratoga Springs area, although owner made it clear it was an off season rate. 

When we checked in the owner told us he was giving us a Jacuzzi room due to room availability. He made it clear we could not use the Jacuzzi and if we did we would be charged an extra $40. No problem, we just wanted to shower. Asked about ice and was told that the ice machine was broken. To be fair, he offered to give us ice from his refrigerator. We got in the room and found no coffee maker. Also no water glasses. When we asked about those, he got us cups, but said that because we were getting the off season rate, he did not provide coffee makers. Also did not provide coffee in office (or continental breakfast) in off season. Said that we could use the money we saved to buy a good breakfast out. He did give us some coffee cups so we could use the microwave to make tea. Then we found no second hand towel (it was placed on the tub to use as a bath mat). Up to now we were willing to accept his parsimonious approach. However, this got more troubling during the night. It was very warm. We had the AC on, but it was not blowing cool air. We ended up using the fan setting hoping it would blow in cool outside air instead. Despite the sign that said to close windows when using the AC, the windows could not be opened. The handles had been removed on both the main window and the bathroom window. In the middle of the night, my spouse woke up literally ill from the heat and lack of air circulation. We discovered that the AC was not working because the owner had removed the button for the temp setting after setting it at the warmest position, and had taped it over so that it could not be changed. Back to room availability. We were the only occupants in the entire wing we were in. It seems clear that the room availability, towels, etc had more to do with cost cutting on maid help. While I understand the need to be careful about costs, this approach would seem to hurt his business/income more than help.

Lots of Problems

As someone has already said, this is a no frills motel, especially after Labor Day. Main problem is that the air conditioner had the temperature control dial removed (the knob was gone and a tape over the resulting hole read "Do Not Remove")  and the A/C was set at the warmest setting to use as little energy as possible. On a day that reached the high 80s, the A/C was struggling to cool the not very well insulated room--we discovered that using the fan only with outside air was actually cooler than the using the cooling system. which isn't saying much. And the windows were sealed shut--the rotating handles had been completely removed. The result was a sweltering and very unpleasant night. Host had made it clear he didn't want to be bothered after hours or before 9:00 a.m. There were other minor cost-cutting measures as well--one of the two hand towels was draped over the tub as a bathmat and the coffeemaker had been removed. Host said he didn't do coffee after Labor Day--either in the rooms or in the lobby. Everything else was adequate, but certainly didn't feel welcoming.

Heat problem--restricted air conditioning and windows sealed shut

I booked this motel through Booking.com for Outlaw Fest at SPAC. The booking stated I had until 9/11 to cancel the booking free of charge. On 9/5 my friend who lives near SPAC messaged me stating she had no one renting her house that wknd and I was welcome to stay there. On 9/7 I went to my booking and completed the process of cancelling my booking. The page said “you have successfully cancelled your booking”. Great! Done deal! Nope!!!! While I’m at the concert my phone is ringing repeatedly from a Saratoga number. Finally I answer it and it’s the motel asking where I am. I told them I had cancelled and he argued with me. The next day I searched for my cancellation in safari and email. Couldn’t find it. Called the motel and the lady was super rude and hung up on me refusing to refund my card. Booking.com claims I didn’t cancel as well. I swear to god I canceled and obviously something went wrong. Booking has requested the motel refund my booking but says there will be a fee “if” the motel decides to “make an exception” for me. Beyond BS. Never using booking dot com again or this motel. They suck.

Horrible

Luckily, and thanks to Trip Advisor and the many helpful reviewers out there, my husband was spared 2 nights at this motel on a business trip. Unfortunately, they called him to get his credit card number 2 weeks before his scheduled arrival. Now that we are trying to cancel his reservation they are giving us a run around and saying that they can't cancel it but that we have to cancel it the way it was booked. Since it was through my husband's work and a travel agent did the reservation, we don't even know how it was booked and they wouldn't even try to look it up for us. The employee I talked to reminds me of some of the employees on Hotel Impossible, where the guy trying to help the hotel succeed has to say, "You just aren't supposed to treat customers like that! No wonder your hotel is failing." I would not spend a penny on this dump and beware, don't give them your credit card number.
There's a lot of towns a short distance away from Saratoga Springs if the price of the other hotels in the area are scary. Clifton Park is close and has affordable hotels.

BEWARE, they're DISHONEST and just trying to make money off their crummy hotel

I stayed here just one night and it was horrible.  The blankets on the bed were dirty (had to strip them off) and smelled weird,  There was mold in the tub, the bathroom had a terrible mildew oder and the shower walls hadn't been washed in quite some time.  I have been cleaning homes for many years and would never rent this room to anyone.  Good luck.  Never Again

Warning

My family and a friend were visiting Saratoga last minute for an Imagine Dragons concert. When we arrived, I was okay with the fact that it was a motel, because it was a cheap option. But trust me, this place is not JUST a motel. When we walked into the lobby, the owner was sitting there and was incredibly unjust. He said NO KIDDIES ALLOWED IN POOL!! Surprised, I looked at the jailroom pool. Never mind, it looked like a sewer! When I walked into the room, I wanted to cry. The door was covered in muddy fingerprints, the rug was wet with mildew, and there were hideous “paintings” and granny bed spreads with a yellow pee stain. Bed was hard and pillows were lumpy. No alarm clock. There was TV, Microwave, and Fridge, so I will give them that. Mirror was splattered, and the air conditioner was so so loud. The shower and toilet were old, and the bathroom mirror was decayed. No wash clothes or cups, just a cheap hand towel. In other words, the place is a dump. Camping would be better. Not worth any of my pennies, not exaggerating, just trying to share the horror with others. Just one more thing to add, there was a massive bug in the middle of the night crawling around biting my friend and I. We woke up with huge welts that swelled and were extremely painful. We barely made it to the hospital in time, I am praying that we’ll make it out alive in time to see my brother graduate. Bless. 

Top Hill Motel

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

General

Rooms

Accessibility

Meals

Internet

Recreation

Parking

Pool and beach

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment