Name: Convention Center Condos by Barsala
Address: 800 Seneca St, Seattle (Washington), WA 98101, Seattle, Seattle, Seattle, WA 98101, United States of America
Rating: 8

Elevator/lift

Smoke-free property

Garden

Terrace

General

Non-smoking rooms

Rooms

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Picnic area

Recreation

Business center

Conference Hall

Business

Location

At the hotel

Town Hall Seattle

Freeway Park

First Presbyterian Church

Sorrento Hotel

ACT Theatre

Stimson-Green Mansion

Game Works

Plymouth Pillars Park

GCI Healthcare

Seattle First Covenant Church

Boeing Field International Airport

Seattle-Tacoma International Airport

Airport Sea-Tac

Convention Center Condos by Barsala

Seattle

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

In May 2021 I made a reservation for October 2021.  I paid the room amount at the time of booking, and then a couple days ahead of time went through the full check-in process with additional credit card hold, all going seamlessly and feeling good.  

I was ready to fly into my destination for a wedding and check into the residence.  Little did I know that the property did not actually exist.  It wasn't until a friend of mine who was also staying there that weekend informed me that he never received any check-in instructions and on the day we we were supposed to check in he called them and they said the property did not exist.  While his situation seemed worse than mine at the time, I quickly realized that I should call as well to confirm.  I did and they subsequently told me that my entire check-in was for a place that did not exist anymore.  Thus, both of us had nowhere to stay 5 hours ahead of arriving to our destination.

If I had not had a friend who happened to inform me of this, I would've showed up to a place that didn't exist with all my luggage and nowhere to stay that night.  No heads up, full check-in process, credit card holds, etc. This is unbelievable how close this was to happening.  In the end, I had to overpay for a poor hotel because I was booking day-of.

FRAUD, Not to be Trusted

I booked a room with Barsala for their Seattle property in January 2021 for an August 3rd arrival.  On August 1st I checked-in and received check-in instructions.  I assumed I as all set until 10:00 PM on August 2nd (the night prior to our arrival),  when I received a text message that our reservation was cancelled as this property does not accept reservations for fewer than 30 days.  I reached out to both their customer service department as well as the property manager with no explanation or resolution other than a refund.  I had to find another property the night before our arrival and ended up spending more that I had anticipated on our vacation!  Would NOT recommend.

Don't trust Barsala!

Great location. Well stocked with essentials.. Easy check in process.. Handles all inquiries quickly..  Cons of the stay include standard check in time of 5pm. The parking is not convenient or cheap. The apt was not professionally cleaned as advertised.

Great Trip

Today I tried to make a reservation with Barsala. I was told Service Dogs are not accepted at Barsala. 
Someone needs to educate Barsala and partners that the AMERICANS with Disabilities requires them to accept Service Dogs without exception. I have filed a complaint with Department of Justice under ADA, with HUD under the Fair Housing Act and with the state of Michigan Civil Rights Commission

Service Dogs not accepted at Barsala????

The condo I was put in bore no resemblance at all to the luxury high-rise condo pictured in the listing. And it came with lots of roommates - MICE! I even caught some! Smelly, dirty place. Barsala did NOTHING to resolve the issues.

Mice, mice, mice

The first mistake was waiting until the last minute to book. Should've checked into a hotel but the rate and location (amazing view) were too good to pass up. Of course, we weren't expecting a $300 cleaning deposit either. Not familiar with this company, it was weird sending an ID pic thru email. Couldn't locate the exact location of the place at first and were worried we might be getting scammed. Felt like everything was secret for security, even to the guests. It was way too stressful.

Thankfully we found it. Received an email, pages long of how to enter the building, and get the key. Just getting the key was a challenge. All communication was done thru text, or email, but ended up calling about 4-5 times for clarification on which code was for what.

Finally, get into the mailroom for key and the key's not even in the box they said it was in(!!). This nightmare scavenger hunt, to get into the room, took 2 hours to solve. Communication was the worst. Ridiculously complicated. The windows of the room were dirty, and I could swear I smelled a dog smell, but I could be wrong. It was clean. There was shampoo, conditioner, and soap, and clean towels. The couch was a two-seater and it was not comfortable but we made the best of it. In the future, I'm avoiding anything with the name Barsala. Traveling is hard enough as it is... If there is no human on-site, it needs to be more user-friendly.

Too many codes at the Barsala

The customer service is basically non existent. We booked a room a year in advance for the 2020 Democratic National Convention. Due to the pandemic, the Convention has been cancelled and some how we should have better prepared ourselves for this happening as the company will not issue a refund but will give us a credit to use at the next convention in 4 years. Needless to say, we are not looking to have our funds held hostage by a company that may not even exist in 4 years from now due to their awful business practices.  My colleague had also looked into switching the dates as we were not sure what was happening with the event and we were told that it would be an additional charge. When I spoke to "customer service" at a later date, I was also told this same information and told that a refund would not be possible as this was the first time anyone had contacted them with concerns.  Very conveniently they had no record of speaking to my colleague and counted this as a first contact, even though I know it was not.  
Google their rating on the BBB, their score is an F, their score for their convention location is a C. We obviously wished we had done that sooner as we would have made very different choices. Save yourself the headache and your money and find a company with better business practices and better customer service.

Anyone but Barsala

The condo was clean modern and loved having the full size kitchen. Bed was comfy and loved having some alone time to study for my test. The towels and sheets were crisp white and the kitchen spotless. Was easy to find. the instructions with pictures were helpful. The reps were attentive and prompt with responses.

Couch 9

Excellent stay at Barsala recently, highly recommended. This luxury condo high-rise has great amenities including rooftop deck, state of the art gym, lounge with fireplace, concierge. 

The unit was well equipped with washer and dryer, full kitchen, and everything from a hairdryer to wine glasses. Was able to order food delivery service locally through multiple apps directly to room. 

Walking distance to the city. Great for longer stays, housekeeping fee added.
This location will be my go to for work related stays in future. 

Good customer service with Barsala overall. Would not hesitate to recommend.

Great stay in luxury downtown condo

Location is perfect, within walking distance to so many downtown points of interest.  Clean, modern building with excellent security. Good communication; when I didn’t get the email details for check in, he responded immediately.  We were delighted with our experience.

Convention Center Condos by Barsala

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