Name: InTown Suites Extended Stay Atlanta GA - Snellville
Address: 1784 Presidential Cir, Snellville, Snellville, Snellville, GA 30078, United States of America
Rating: 3

Air conditioning

Elevator/lift

Smoke-free property

Heating

General

Non-smoking rooms

Fridge

Family room

Cable TV

Shower/Bathtub

Wardrobe/Closet

Linens

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Telephone

Services and amenities

Vending machine

Breakfast/lunch to go

Microwave oven

Meals

Free Wi-Fi

Internet

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Eastside Hospital

Gwinnett County Airport

DeKalb Peachtree Airport

Shumba Airport

Lee Gilmer Memorial Airport

Hartsfield-Jackson Atlanta International Airport

Fulton County Airport

InTown Suites Extended Stay Atlanta GA - Snellville

Snellville

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This hotel was the most horrible experience of my life the keys don’t work, the room is never cleaned weekly. The customer service is terrible they make false promises the rooms smell like smoke and when you complain about it they leave a  violation notice at your front door even still was a free stay I won’t accept omg management is horrible they threaten to call police on me because I was waiting on Uber I rate this hotel  1 of 10 don’t come here

Management

Enjoyed a week of peaceful sleep and relaxation. Room was spacious and my kids enjoyed the restaurants that were also close by. I recommend going back for sure. Housekeeping made sure our room was clean during our visit. Thanks for the peace and quiet.

Vacation vibes

We were charged for an upgraded room when only the floor was upgraded. The bathtub and sinks were awful!! The staff needs customer service training!! There were roaches crawling around also. Will never go back there!!

Bad experience 

I stayed for two weeks and the price was great. You had to was your own towels and rags but that wasn't a big deal. I liked the onsite laundry facilities. All of the workers were nice.  The one person I dealt with Brina Thomas was very nice and helpful.

Not bad for price

We signed a CC authorization form before check in.  When we got to the hotel we found signs of bedbuds under the mattress and the rooms were filthy.  We looked at 3 different rooms and then refused to stay.  They still charged our credit card and we couldn't get our money back.

Refused to stay after seeing room and wouldn't give our money back

We checked in on a Saturday morning. When we got to the hotel there was nobody to check us in at 11:30. We had to call the site manager to get someone there. We didn't get checked in for almost 2 hours.
They don't give clean towels & toilet paper. We were there a little less  than a  week planning to stay an whole week when we required more toilet paper. When we asked for more toilet paper and some clean towels we were told that it's their policy not to change towels and give extra toilet paper!!  So if you have more than 2 people you will usually run out of toilet paper within 2 days and of course I don't use a towel more than twice. They said we would have to wash our own towels if we needed them! 
There must be a lot of drugs running through this place because one of my older children went out to smoke(which you have to be almost off the property to do and is understandable)  he was minding his own business standing the distance away from the hotel that he was told to go and was accosted by a police officer that started to harass him asking what his name was and wanting to see his ID. The officer was acting like if he didn't give his information up that he was going to arrest him. We were just in Georgia to visit family and we thought it would be a bargain! Even though it was a good price it was a terrible experience!

Terrible service and harassment!

The service at this place is TERRIBLE!  The manager was very rude and hostile when I told her that I was locked out of my room due to my key not working because THEIR computers were malfunctioning and I had to sleep in my car!  I went the front desk the next morning to tell them what happened.  I don’t remember the young lady’s name that I spoke with but it was a young black lady and    she told me that their computers were malfunctioning and that she couldn’t give me a new room key.   
Whenever you need to contact someone after hours 
they tell you to go to room 113. I went to room 113 and there was a family staying there they didn’t even have anyone there who worked there.  When I 
explained this to the manager she said that they don’t tell people to go to room 113 when there’s literally a card on the front desk after hours that tells 
you if you have a problem to contact room 113.  She said that they tell all guests to call a certain number for any problems they might have but that number 
was not at the front desk and there’s a number on a piece of paper but it’s inside everyone’s room and I couldn’t even get into my room.  The manager was 
not listening to anything I had to say and was very dismissive, rude, and hostile.  It was very hard to talk to her and eventually she hung up on me while I was 
still speaking to her.  She said that there was nothing she could do and that this was the first time she or anyone else was hearing about this when I had 
contacted the front desk in person first thing the next morning after I had to sleep in my car.  Do not stay here they do not care about their guests.  They just 
want the money.  You are wasting your money and time if you stay at this dump.  The maids are lazy and do the bare minimum.  One time they left one of their 
cleaning rags and spray in my room because they just don’t care.  Another day I came back to my room to find one of my sealed sauces splattered all over 
the wall after the maid was leaving my room.  Long story short, DO NOT STAY HERE.  You will regret it big time!!!

Sincerely,
Dylan R.  (Alexis T. And Leslie T.  Are witnesses to everything stated above)

DO NOT stay here!

We refused to stay at this hotel after we signed in.  The beds were still a mess and the sheets were stained and unwashed.  There is a ton of construction going on and no one is ever at the front desk.  You have to call the 800 number to get in touch with anyone.  They still charged me for both rooms and refused to give a refund.  I contacted their home office and they showed no concern, all they said is once I signed the paper at check in, that no refunds would be given.  I'm currently disputing the charges on my credit card.

Too horrible for a construction crew

I checked in and they were rude!!.. Got to my room and there were white stains on the curtains?????not sure what that was, Feces on the walls in the bathroom, Roaches, Stains on the bed linens and pubic hairs  Floors were filthy .. Its hard to describe how bad this place was. I didn't stay I emediately checked out and they charged me anyway even though it was this bad.. Desk clerk would not even go look said she knew. But charged me anyway

WORST HOTEL I HAVE EVER BEEN TO

I needed a place to stay for a quick visit and I had the unfortunate experience of booking my stay here.  I booked for two night and I didn't even stay 20 minutes in this roach, dirty, filthy dump, yet they had the nerve to still charge me for one night stay.  Do yourself a favor and never consider this place as an option.  Egencia, Expedia, Rooms for Cheap, all travel sites need to not list this place as an option for stay.  This place needs to be listed on the waste dump site and no where else.

InTown Suites Extended Stay Atlanta GA - Snellville

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment