Name: Village West Resort & Hotel
Address: 20785 170th St, Spirit Lake, Spirit Lake, Spirit Lake, 51360, United States of America
Rating: 5

Computer

Smoking areas

Gift shop

No elevators

Reception desk

General

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Library

Barbecue grill(s)

Hiking

Picnic area

Barbeque

Recreation

Parking

Seasonal outdoor swimming pool

Pool and beach

Event facilities

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Playroom

Children swimming pool

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Pike's Point Beach

Village West Resort & Hotel

Spirit Lake

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Bed very uncomfortable, didn't even sleep in it.   Furniture very dirty, outdated and worn.   plaster dust in entrance way,  dirty walls.   I put MY own blankets on the couch to sleep my 1st nite then I checked out the next day as they stated they could not change my room as ALL units are like the one I'm in.  Terrible    Should not even be on RCI's list to recommend to their ownsers!!!!   Rci wasn't easy to work with neither

Disgusting

Outdated but good amenities. Would stay here again. Located on the lake and near bike trail. Would like to come again during biking season. Some restaurants are not open during the week in off season. 

Great location

We arrived for a weekend stay. Check was normal. Arrived to our condo, the floor had not been vacuumed. We found a can of pringles in the track of the patio door. The of the twin beds was sloping and we had to fix the frame so it was level. The bathroom upstairs towel rack had brown stuff smeared on it. 
The bathroom off the kitchen, toilet was dirty under the seat (presuming diarrhea), had not been cleaned.
The washer and dryer in the unit had dried dirty water marks on the it.
Food from the previous occupants was found in the drawer of the fridge. 
Stayed here 5 years ago, and had no issues then, but this one was bad.

Had better stays.

Very quiet in the off season. Lots to do in the area. No WiFi in the building. The only WiFi is in the front lobby where you check in and even that went out one day. Fortunately, my cell signal was pretty good. Carpets need cleaning in the unit. No coasters, No tissues, and No starter coffee. The TV was small, so I had to walk up to it to read things. I had to maximize volume when watching a DVD and even that was not loud enough. Gas fireplace is nice in the condo. I see no recycling. I was in an entire building by myself for a day or two, but then someone went in to the unit right above me. With as much free space available as they had, none of us had to be that close to each other.

Dated, and very limited internet

Units did not have Wi Fi in the rooms. If you needed Wi Fi, you had to go to the registration office. That is not acceptable .
Master bedroom and master bath were on different floors, that was strange. The staff was very friendly and helpful. Resort needs some major maintenance done. The roof was leaking in some of the activity room halls. Room was clean. 



motorcycle trip

If you want to have the most determined and aggressive run around to your most reasonable request regarding your property, a cable left plugged into the TV then these people take the cake.  Not one phone call returned and absolutely NIL action to assist us.  Final comment to us was to just RELAX!  How rude can they get.  RCI need to investigate the standard and operation of this property.  The photos you see on RCI site are not what they offer.

Don't Leave Anything Behind - You will never see it again!!

Very nice resort. Staff was friendly and accomodating. Our condo was older but very nice and clean. Grounds are great, a lot things to do right at the resort. Outdoor pools were clean and nice. The areas around Okiboji were alot of fun. Overall a great experience. Would definately go back.

Village West Resort

I'd bet you can't sleep a week on their beds. We lasted two days. I would guess that linens, furnishings, mattresses, flooring, or appliances have been updated in the last 20-25 years. Things are just way below standards.

Everything is shot and at it's functional end of life.

So sad! The only reason this resort doesn't deserve a rating of 1 is that it's a beautiful setting. So if you can stand 30 year old furnishings, including the rock hard 30 year old mattress, and an expansive lack of maintenance this resort may be for you. But know that you'll likely not be able to eat, get coffee or staples on property. Or, again, sleep through the evening on the rock hard bed. 

I'm not sure one should use the microwave in the unit we were in based upon its condition. You couldn't see through the glass so the seal had to be broken. We had grease on our towels and blankets. The carpet is filthy. The coffee pot was still dirty from the previous guests. There is no wi-fi available in units. You can try to access it in the dingy and depressing lobby. There was a DVD player but I can't attest to its functionality. Didn't think to bring DVDs - oh wait, I think I gave them all away.

Then just know that management doesn't do anything considered to be accommodating. Marketing must be non-existent because there is nothing that makes you feel good or appreciated in their "rules". Be prepared to strip your own bed linens but leave the blankets and comforters for the next people to enjoy. Maybe those items get washed once a season if lucky. Put your used towels in a mesh bag and your linen in another. Put your dirty dishes in the dishwasher (of course - I get that) and run the dishwasher if they left you detergent and if the machine runs. Throw all your trash in the large dumpster down the lane. Don't request additional garbage bags, soap,  or anything really. You get one of each for your entire stay.

We managed to stay two nights of our week long reservation. So be prepared to try to find an alternative if you plan on some rest during your trip.

As owners of this resort for nearly 25 years, paying huge maintenance fees year after year, I can't imagine its future short of ousting all directors, selling to a new investor, or perhaps shuttering and filing bankruptcy leaving us with nothing for our years of commitment and contributions for maintenance that just hasn't happened.

So unfortunate! Wouldn't recommend to my worst enemy. 

Not worth consideration for so many reasons.

Location great. we were there prior to Memorial Day and outdoor pools had not opened yet. The indoor pool is huge but the jacuzzi wasn't working. We would return to this area. We played golf at several locations and mini golf.

Village West Resort & Hotel

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Paid on the spot

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