Name: Quality Inn and Suites
Address: 2745 N Glenstone Ave, Springfield, Springfield, Springfield, 65803, United States of America
Rating: 7

24-hour reception

Smoking areas

Newspapers

Express check-in/check-out

General

Room service

Cable TV

Hairdryer

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Wake-up service

Services and amenities

Coffee/tea for guests

Breakfast

Vending machine

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Free parking

Parking

Outdoor pool

Seasonal outdoor swimming pool

Pool and beach

Business center

Conference Hall

Business

Fitness facilities

Sports

Pets allowed (under 5 kg) (surcharge)

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

BigShots Golf

The Air and Military Museum of the Ozarks

Springfield-Branson National Airport

Quality Inn and Suites

Springfield

The place is a dump. Needs to be torn down and rebuilt. One of the most disappointing  Choice Brands I have ever stayed in. I will be super careful the next time that I book one. I will walk in and carefully inspect the propteries condition.

Avoid

Requested first floor room, dog has torn ACL.  None available.  Only second floor.
Someone had thrown up, bed and chair were wet (not sure from what).  Went back to front desk.  Manager sent housekeeping to look, she reported room was fine.  Again, disgusting.  Asked again for first floor, manager stated third floor or nothing.  Got receipt to verify bill was cancelled, looked at my credit card bill and charge is still there.  
Rude management, disgusting rooms and worst housekeeping.

Disgusting

The lady at the desk, Saturday, was very warm and offered to open the front door for us, and we weren't expecting it! She also asked how we were doing! Imagine that! The breakfast was great too! Our room looked as well as smelled clean, without an overpowering cleanser smell! 

Enjoyable Stay

This Quality Inn is in a convenient location right off of the interstate.  There are restaurants within walking distance.  The hotel does need some updating and they have no elevators.  Staff was friendly and the room was clean!

Good for the money

This hotel was the worth I have stayed in the US. Was that blood or paint on the carpets? Towels were dirty and stained, smoke detector was broken, the "hot breakfast" was very poor quality. Not recommended, sadly.

Quality - not 

Hotel staff at front desk was new and trying her best. Terrible budget hotel. Dirty, broken, noisy. Corridors full of smoke and cigarette butts. No lift. Locks on exterior doors broken.
Had adjoining room to a random family and we could hear EVERYTHING even though they were trying to be quiet. It looked like one of the double doors had been removed. TV didn’t work. Someone had sprayed perfume? deodorising spray? inside the closet so when we opened it , the smell suffocated us. Closed it and didn’t dare open again. 

Don’t stay here it’s horrible

This place was absolutely disgusting . After staying at Quality inn on battlefield, I had high hopes here. I couldn’t get booked at battlefield, so I ended up here. Pretty sure it’s a trap house. My keys never worked, there were roaches, it smelled like urine, the faucet dripped. Staff was friendly but that’s all I’ll say. Housekeeping never came. I had to shower at the hospital cause I would never step in the showers. Worst ever. Never stay here. You were warned.

Travel Nurse lodging

If ZERO were an option, that is what I would rated this dump. The "2 bed" room was more like 1 1/2 since the bathroom door block part of the 2nd bed. Speaking of the bathroom, the toilet would only flush with the tank open so you could pull the chain (disgusting). We stopped early to watch Monday Night Football - never happened. Told the TV got ESPN but never did even after the correct remote for the tiny TV was brought to the room. The heat/ac unit also had to be manually operated with the Master switch, so the vent cover was sitting off of it. It either constantly blew hot air or cold and wouldn't shut off even on "off". So it was either 90 or 50 degrees. At 40 degrees outside we were up every 2 hours turning it on or off. Zero sleep and a total disaster as far as I'm concerned.

Disgusted

Bed and breakfast were very good, but customer service is lacking. Before letting a room out it should be check to make sure everything is working. The light between the beds wasn’t working, someone had unplugged it. Additionally, the switch is very hard to press, and you have to press it four times (left light, right light, both lights, off). Also, the television didn’t work at all. The maintenance person said they’ve been having problems with it for a while, and were waiting for someone from the cable company to come out to work on it. If things like this aren’t working (and, again, they should be checking, especially if they know there were problems) then the rooms should be discounted for lack of amenities.

Decent stay, but service needs work

The price was reasonable and the king size bed appeared fairly new.  However the chair in the room looked old and dirty.  I was afraid to sit on it.  
Breakfast was offered, however when we went down in the morning there wasn’t a light on and no one was in the office.  So we all stayed in an unattended motel?

When someone finally arrived, guests on the inside had to let the employee in… followed by a homeless man who was hungry.  The problem wasn’t that they regularly feed him, but that he was hacking in the food area without covering his mouth and continuing to revisit and hack.  I requested sanitizing wipes, and used them to clean the counters in the food service area, which were grimy.   (No one showed up to do the food area that morning). That was enough to convince me not to eat the food.  My husband decided to eat and three days later- he is fevering and sick.  Not impressed.  Stuff happens but ‘em not sure I’d stay again.

Quality Inn and Suites

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment