Name: Sleep Inn & Suites
Address: 150 Fountain Lakes Blvd, St. Charles, St. Charles, St. Charles, 63301, United States of America
Rating: 6

Computer

24-hour reception

Elevator/lift

Smoking areas

Television in lobby

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Coffee/tea for guests

Breakfast

Vending machine

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Free parking

Parking

Swimming pool

Pool and beach

Business center

Business

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Spirit of St. Louis Airport

Lambert-St. Louis International Airport

St. Louis Downtown Airport

Sleep Inn & Suites

St. Charles

This is the nastiest hotel i ever been too in my life   Please don’t let them pictures fool you my first night of staying there I wake up in the middle of the night  to use the restroom i cut the light on all I saw was roach running

Don’t ever stay here

The hotel rooms were terrible. No lighting when you came in the door. The bathtub had a crack on it that was poorly patched. One waste can for entire suite. The bathroom had 1 working light.  In total the room was very dark. No Kleenex in room. Towels were sparse and no breakfast even though they advertise a breakfast.

Don’t waste your money

I rarely write reviews if a hotel is not as advertised. But this was by far the absolute worst place I've stayed in my life.  The entire place was filthy. Since the lighting was so dem, we didn't notice the 8 dead roaches on the floor until  morning.  Needless to say, we left immediately!

Never stay here

Do not stay here, it’s absolutely filthy from the Car Park right through the Hotel. How Choice Hotels keep this on their books is beyond me. I travel 9 months of the year and this is the worst accommodation I have stayed in the US, disgraceful.

Disgusting

Dirty and run down, I stay at several sleep inns throughout the USA and never had an issue until this hotel. Needs to be debranded. I slept on top of the comforter. Shower was nasty so I didn’t use it either. Total sh.thole. The wall in the bathroom had a lot of water damage and the paint was bubbled off the wall. The breakfast area was shutdown and they provided cereal bars and a juice pouch in a brown bag, said they were renovating but I seen no action.

Don’t stay here

Save yourself from disappointment and go to Holiday Inn!!  This place was disgusting!  The pillows were piled on one bed with no pillowcases.  I called down to the front desk and he asked me to come down and get them.  When getting the towels the front desk host asked to have my phone number.  I asked why and he said just because which means he was hitting on me.  I told him no I’m married and left immediately.  So instantly I had creepy vibes.  I went back to our room and was starting to put our items in the fridge and there was stuff left over from the last stay….gallon of water, sour cream and popsicles.  The sheets were also stained and disgusting.  So I chose to leave immediately and find another place to stay.  We packed up all of our things and then went to check out for a refund.  The host told me he could not give me a receipt for the refund.  I was told I had to wait 2-5 business days for it to refund in my account!  Never ever will I go back to that place!!!!!

HORRIBLE

They don't fix anything.  Carpet is wore out,lined are stained, shower wash stained. Wallboard in bathroom  needed replace . Just painted over it. Not a bargain at any price
 Lights didn't  work. It needs gutting and remodeled. Absoluty  nothing for breakfast. Parking is limited
.

What a dimp

This was absolutely the worst hotel I have ever stayed at. Not only was the entire facility falling apart, the rooms were just plain filthy. NOT CLEAN! They should be ashamed to rent this room for any amount of money! Had it not been so late we would have driven the 3 hours home. DO NOT EVEN CONSIDER THIS PLACE.

Worst hotel I've ever stayed at!

If you don't mind sleeping on sheets sprinkled with blood and rips, sharing your shampoo with the unknown guest before you, or swimming with the slugs, this is the place for you! Additional to the lousy hotel, the other guests were not our cup of tea. Truthfully, hearing the threats to call the cops and watching the big dogs outside our door led to the end of our stay before it even began. It's sad this facility represents a Choice Hotel.

Sickening

The weeds and full trash cans by the lobby entrance should have warned us off.  Not clean.  Front desk staff needing better training. I wrote an email to corporate with our many complaints.   This building needs to be torn down.  Carpets were stained.  Buckets placed in hallways to catch the leaks. Curtains were stained.  Found hotdog buns in the dresser drawer. Ice machine turned off.  Hallways reeked of smoke. My friend in another room said she slept on dirty sheets. We listened to the toilet running all night long.  Then of course only lukewarm coffee in a pot by the front desk in the morning, with a sad grab n go sack breakfast.  So disappointing.  We have stayed at two other Sleep Inns, in other cities, and had great accommodations.  But not here. We got very little value for our $90.00 night.  Next time we will choose Best Western.  Don't stay here!  It is not worth it.

Deposit type	Price
-	100 USD per room for the entire period of stay
for pets	20 USD per guest for the entire period of stay

Sleep Inn & Suites

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Paid on the spot

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