Name: Knights Inn Saint Clairsville
Address: 51659 National Rd E, St Clairsville, St Clairsville, St Clairsville, OH 43950, United States of America
Rating: 3

Shopping on site

24-hour reception

Smoke-free property

Heating

General

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Coffee/tea for guests

Breakfast

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Indoor Pool

Water sport facilities

Pool and beach

First Aid Kit

Beauty and wellness

Playroom

Family/Kid Friendly

Kids

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Glendale Fokker Field Airport

Knights Inn Saint Clairsville

St Clairsville

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

There is nothing good about this place. How has it not been condemned and shut down?  Booked on Priceline and the owner made us pay more to stay. Refused a refund. The old front desk clerk was also rude. Neither would give us a receipt. Once in the room it wasn’t long before we noticed cockroaches everywhere. Crawling on the refrigerator. In the bathroom. We reported and they gave us a spray can to spray them. Guests were being refused clean towels. Needless to say we left and went to Fairfield Inn and Suites. Shouldn’t the Health Department do something about this?  The breakfast consists of stale cereal. Pictures on here are very old and not offered. Would not recommend this nightmare experience

Cockroach infested

The absolute worst stay we have ever had. This place should be shut down. There are at least 10 cats roaming in and out of the property. Including having complete access to the continental breakfast bar area. The outside doors do not lock or have key code only access - so anyone in the world can get in. The hallways, stairways and elevator had not been swept in what looked like decades. Absolutely filthy. Pool. Nope it was in total disrepair and shut down. Only two towels in the room. Zero washrags, even when asked. The TV didn't work, and someone had to come into our room to "fix it". We were told the "maintenance man" lived there - yet when this guy came in our room to fix it, he said he wasn't even the maintenance man, and his wife is who worked the front desk. He said that they had lived there for the past 3 years - in the hotel.  Unnerving to say the least. No iron in the room. Refrigerator was so old it didn't even keep anything cold. No coffee pots. We were in a nonsmoking room - yet the entire place smelled like old stale cigarette smoke. There were clearly ashes on the floor in our room. No toilet seats. The room had been painted at least 4 times and every color was still visible. The jacuzzi was cracked and when we turned it on, it had a million gnats in it. Disgusting! The ceiling had apparently leaked, and the fix was to place a piece of drywall over it and paint it. Then we found someone's used socks under our bed. No lamps in the room. Just absolute total filth. I could go on and on. It was truly an awful, run down place and I would tell everyone to stay clear. 

Absolutely Filthy

I arrived and the room type i booked was not available. The receptionist staff was accommodating and found a solution. Then the owner came in and INSISTED I give back the room key and go to a different room and since i didnt want the front desk staff to get in trouble i obliged thinking he would give me the correct room. I booked a queen bed as I was driving for 9 hrs, was going to be driving another 7 the next day and needed a good sleep so I can be rested for the road the bed was all i cared about. He put me in a room with a double bed and when I went back to request what I booked he basically short of called me a liar by saying and I quote "all hotels have queen beds it's a queen bed". Which it wasn't! It's common knowledge the hotels have different size beds and he was EXTREMELY disrespectful and an outright liar. It was 2am in a state I have never been  and he told me if i didn't like it I could go somewhere else. When I went in the room to sleep ( with the double bed) I could hear him yelling at the front desk staff at the top of his lungs for quite a while. I called down asking them to stop yelling... he didn't he continued to verbally abuse his staff. I had to turn on the TV to drown out the yelling and slept with my feet hanging off the bed because it was too small. 


Absolutely HORRIBLE owner who is rude and acrook and abusive to his staff.

My husband and I came in to visit family on a last minute decision, we were running on 3 hours of sleep and all the other surrounding hotels were booked up, and for good reason..
  The check in was pretty smooth and the clerk was really nice, we go to the room, and it was full of someone else’s things!!! Thankfully no one was there so I run back up to the front desk to inform him that the room he gave us was taken and I needed a new room right away… He then blames it on the previous employee that they didn’t inform him that the room was taken and went down the hall to look for an empty room… He comes back gets us a new card and takes us to the new room. Everything seemed okay at first, but after quickly inspecting everything we noticed none of the counter tops had been wiped off and there was what seemed like salt just scattered on the desk top.. Weary of everything but being absolutely exhausted we just wanted to lay down and finally rest. Second issue we came across was the toilet leaked and didn’t flush properly, which was just a huge annoyance. We finally go to lay down and My husband goes to adjust his pillow and there is a mummified cricket under his pillow!!! We wanted to leave but we were so exhausted we decided to make due… So we ripped the rest of the bedding off and had to lay on the bed with no blankets or pillows, the bed was so uncomfortable… After a horrible night of tossing and turning I felt so filthy and was hoping we could just shower and leave.. Again, nope.. Turned on the water and it came out BROWN with dead bugs in the water… It made my sick… about that time my husband informed me that he found more gross things around the room, from full on spiders nest, beer tabs shoved into the ac/heating unit and Cob webs streaming from all the lights… At this point it’s 6am and I’ve just had enough and we got dressed and went to check out, we didn’t even get to properly do that! Got up to the front desk and the employee was asleep in a chair in the back office, not even up at the desk. I just threw our room card on the desk and left. I would have much rather to sleep in my car then have to deal with any of that again. Do not recommend this hotel for absolutely anyone…

Absolutely Awful!

They force extra money for accidental damages at check in. They refused to return the “deposit” and we didn’t smoke, stole nothing, and left the room clean but didn’t make the beds.  Lied about having a bar and pool. Very clean rooms but very poor customer service. Let’s see how breakfast is???

They double charged me

I booked online for 4 people for 4 days.I get there and get charged again then I get charged for 2 people again per day then there are live and dead roaches in and on the fridge and desk worker cussed me out when I asked for a manager and refused to get me one then hung up on me there are live and dead potato bugs in the lobby worker harassed my 17 and 14 yr old girls then claimed I was there for two days but have proof I was there for 12 hrs and charged me another two days on top of the four I prepaid for them refused to give me a refund and told my minor children how I wasn’t nice but yet HE cussed ME out for refusing to pay additional charges and then he lied to Expedia about my complaints and about the bugs and how long I was there but I have proof DO NOT BOOK HERE!!!!

Worst hotel EVER!!!

Do not go here it’s the wrest hotel ever they charge you to change rooms they kept asking for money instead of giving me my original room back. There was no breakfast at all if you love cereal and plain waffles . Dead bugs were sitting on the windows. The house keeper was very nice though she made sure that we had what we need. They didn’t give us enough towels and no wash clothes. Hote was so out of date the have a mirror as the back board of your bed. The heater never worked outdated. Our door to the room didn’t want to shut properly or lock . Refused to give me the room I choose. They want you to feel out a registration form. Keep asking for money . They feed a cat outside

DONT GO HERE

I made a reservation through hotels.com .  Called before i made the reservation and asked how much for a room, without asking me how many people or what size room said $69. So i booked online for cheaper and went to check inn. I walked in and said i have a reservation for Majors. The assistant manager Arvind [--] said no we have no reservations. I said i booked it online. He said well our internet is down. He then tried calling someone leaving me standing in the lobby why he went outside to use the phone and sat in his van . 
When Mr [--] came in he said  okay  i got you a 2 bed queens room.  Just give me your id and credit card. He then presided to tell me If you give me $10 more dollars i will put you on the first floor. I said no way i can go upstairs and so can my kids i have with me.  I went out to get my children one whom is an adult and one who is 12 years old. He stopped us saying wait wait like my 12 year old was an adult.
After checking in The internet wasn't working  so i went to the front desk and spoke with a gentleman who said Mr [--] will be back in 20 minutes and you can ask him. I went back to my room and turned the TV on and it said we had a tornado warning for counties around us. I wasn't sure what county we were in so I went out to the desk to ask. Nobody was there for about 10 minutes so i went back to my room and waited for about 5 minutes. Went back out there and Mr Arvind [--] was back. I asked him what county we are in . He said I DONT KNOW. Why? I responded there are tornado warnings out and i was trying to find out if we are in the path and needed to take cover. He said loudly  I don't care What do you want me to do save you? I said no just tell me the county we are in so i can be prepared. He said he doesn't know. An African American gentleman employee by the name of Mike (I believe) walked by and overheard and said miss i can help you. Took me to a computer and told me the county and showed me the Doppler and told me he would come tell me if we were in the direct path and needed to take shelter. Very nice gentleman who was very courteous.
Went back to my room and looked down at the floor as i was walking in and there on the floor is a DEAD BIRD!! So i started inspecting the room even more and came across wrappers and trash under the bed and someones hat laying on the floor on the far side of the bed . Dead flies in the window pain. The handle and door plate was filthy and i wiped it with a washcloth and it was GREEN!. Yes the door handle and plate was green. Dead leaves on the floor in two spots. There was a penny on the floor, holes in the wall in the bathroom and food crumbs in the dresser drawer. The air conditioner in our room leaked onto the carpet and was soaked when we woke up. The phone rang in the room so i picked it up and what do you know,  Broken, caller couldn't hear me at all. I took pics and went out to ask Why on earth is there a dead bird in my room and trash under bed and hat on floor and holes in the walls and filthy door plates and handles and if they could tell me who called because phone is filthy and broken. After it started raining it was like a flood in the lobby and the hallways. The entrance to the lobby literally had an inch of water and no signs or anything like a bucket in that location. 
Mr Arvind [--]  presided to tell me well you have been here 4 hours, then he changed to 3 hours then 2 because he had known that it was just over 1 hour. He then said that I put all the trash under bed and filthy the door handle and then scolded me for using his washcloth to wipe door handle saying you ruined MY washcloth. I told him it needed wiped and i wasn't using my clothes.
He then called me a pain i the butt! Asked me why my husband isn't handling this. Very sexist remarks made by this man. I asked him what his name was and he said hes not telling me. I said you are in customer service and you wont give me your name ? He said Im NOT customer Service Im front desk. Another guest came out because he heard MR Arvind [--] was yelling and cursing at me at this point. He handed me Mr [--] business card and said there is his name. He made my wife cry. He really enjoys making women and children upset.
Mr [--] then said you just leave and i give you money back. I said great and started walking away and turned around and said OK give me my money and we will leave. He said no i wont. You didn't pay me. Another employee came to me and said that hes sorry but Mr [--] tells people that all the time but will not give back money. 
At this point i went pack to my room and called hotels.com who then presided to call the hotel to see they could rectify the situation. Hotels.com called me back and said im sorry miss but he cursed me out and hung up on me. 
They promised a swimming  pool which there wasn't one, The room was Filthy , i was treated poorly my the assistant manger Mr [-]] who told me he dont give a f*ck if i call corporate and the health department.
We saw an Employee spreading bags of dog food right out by the side door which if you are facing the building its on the right end. we asked what he was doing and we were told that he is feeding raccoons otherwise they will get into the hotel. So they are feeding wild animal right next to the door. Im talking 2 feet!  The air conditioner in our room leaked onto the floor. Very disappointing. Never been treated like this anywhere that i am paying money to stay ..
State Mandate for masks yet  manager and front clerk who came in later wore nothing

FEEDING RACCOONS and DEAD BIRD IN ROOM

Warning don’t come here. It’s the filthiest hotel ever. Dead bugs everywhere the door handle is green with grime and filth. There was a DEAD BIRD found under the bed alone with a disguising black baseball cap. When you ask for the assistant manager he said I don’t care about you. There was a tornado warning. A TORNADO WARNING THEY DIDNT WARN US THEY SAID I DONT CARE ABOUT YOU. Stains all over the towels. The phone wasn’t even plugged in and was covered in filth and grime. The dont disturb sign is cracked down the middle dripping with some type of liquid and dirt. 

DO NOT STAY HERE I REPEAT 
DONT STAY HERE!!!

There was a gentleman in a room near us who came out when my mother was being yelled at by some Indian guy who CAN’T SPEAK CLEAR ENGLISH!! He said the assistant manager made his wife cry that he was having the same experience as us

DONT COME HERE

Very nice staff and our housekeeper she was very nice she made sure our rooms where clean and if I seen her in the hallway she always asked if we needed anything. We stayed weeks at a time for our work and never once did we have any problems.

Knights Inn Saint Clairsville

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