Name: Sleep Inn Sumter
Address: 2510 Broad St, Sumter, Sumter, Sumter, SC 29150, United States of America
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Newspapers

Washing machine

All Spaces Non-Smoking (public and private)

General

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Telephone

Iron

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Swimming pool

Indoor Pool

Outdoor pool

Seasonal outdoor swimming pool

Pool and beach

Business center

Business

Fitness facilities

Golf сourse (within 3 km)

Sports

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Sleep Inn Sumter

Sumter

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

When I arrived there was a Walmart shopping cart in the parking lot near the front door on the side of the building. When I stepped off the elevator on the third floor the carpet was very filthy and had pieces of trash right at the elevator door. I walked in my room and there was a bug on the floor I killed it with a napkin. The shower had mold around the seam and water was able to leak onto the bathroom floor also the sink overflow drain hole was also covered in mold. The light above the bed was not mounted properly anymore.  I thought it was going to fall onto my head. The furniture needed to be dusted with some type of furniture oil it had splatter spots on the wood. The office chair was also dirty the mesh looked like some type of milk has spilled on it at least that's the appearance it gave we refuse to sit on it. My friend had another room and she went to borrow a broom from housekeeping we cleaned our rooms ourselves with our own cleaning supplies so I don't believe asking for another room would have been any better. The hallway smelled of water or some type of mildew on the first floor. I will say that the staff was very pleasant we were there for three days and the floors were never cleaned. Inside the elevator there was dirt until I mentioned it to the front desk and someone cleaned it out. Later I saw that the Walmart card was being used to transport bags of trash from the hotel to a dumpster I assume. My bed squeaked anytime you sat on it or moved during sleep .

Dirty Stay

Worst hotel in the world the manager is one of the biggest Liars that ever was let me tell you they gave us the first room the bathroom door was broken gave me the second room had bed bugs gave me the third room was blood in the bed finally the fourth room was good we was promised a full refund never received it beware you do not want to stay here

Bed bug city

I booked a room here for my mother and stepfather to stay here during Christmas time and it was a terrible experience for them. The rooms were terrible the toilet didn’t work the second night they where there and they had to move to another room where the door would not close all of the way. The first night the power went out and the fire alarm went off and nobody knew what to do. The phones in the room do not work either. This is a terrible place for elderly people to stay. Or anyone for that matter. I plan to call the Chamber of Commerce tomorrow and tell them about it as well. 

Sad representation of Sumter County.

I've never been to a hotel more disgusting than this before. The first room we saw was filthy and smelled really bad. There were sticky ring stains and spills on all of the furniture. The bathroom has not been cleaned and the toilet would not flush.  The shower stall door and inside had not been wiped down or cleaned. There was hair and dirt on the bathroom walls. The closet was full of dust. All the bed linen was dirty. Microwave and fridge were dirty. The  front desk went to look at it and said they could change us over to the suite and she sent us up there to look. It was filthier!!! The stove had food stuck on it and the sink was dirty. When I tried to use the sink I heard water underneath the sink and opened the cabinet to find several moldy towels with a container full of water to catch the leak. That is the only sink and we couldn't find another hotel in town at 1030 at night. The bathroom was filthy like the first room, with toothpaste on the wall and towels that were set on the back of the toilet. every drawer was dirty and had  debris in it. The floors were dirtier than the first room. There was no other room and no house keeping to come clean. It is absolutely wrong to make a paying guest stay in these gross conditions especially due to COVID!!! We had to stay inside due to freezing temps that night. The front desk said we would get a discounted room rate for the night and we could cancel our reservation with full refund of those two more nights we already paid for. They said we would get back the $80 deposit as well. The next morning, none of that was true!!! They charged us full price for the suite and have not refunded us for the 2 other nights. The $80 is still on hold in my account.

FILTHY HOTEL AND ROOMS

This hotel needs to be renovated and has seen much better days. I recommend not staying here until it is updated. We had a lot of issues, but the General Manager graciously provided reimbursement in the way of points, hence the 3 stars.

I booked a room for five nights for an employee who just relocated from China to our area and was waiting on his apartment to become available… the first red flag was any local residence must pay with CASH in FULL including DEPOSIT!!! But I’ve put plenty of employees up there over the years and always had good service but I always used a debit card and never had an issue with my deposit… I know 50.00 isn’t a lot but when I spoke with the gentleman at the front desk he basically said he wasn’t giving me back my deposit because I didn’t have a return ticket (which I never received) furthermore he had a copy right in front of him! You would think this is a hotel rented by the hour by the way they demanded cash!!! Never again!!!!

Cash Deposit Not Returned!!!! Beware!!!!

This hotel had no WIFI, no working pool, no facial tissues, no breakfast , mold in the room, stained sheets, trash in the parking lot, stained and scratched furniture, lights blinking on and off inside and outside, and cold coffee. When I told the front desk about the issues, they said, "If you don't like it, don't come here next time!"

Well Below Choice Hotel Standards--DON'T GO!!!!!

I cancelled my reservation due to covid for Oct. I was supposed to get 100 percent of my money back.  Still no credit back on my card! Very dissatisfied. Trying to get my money back that was supposed to be credited back to my account.

Never got refund back

The front desk was overall amazing. The rooms is the most disgusting room I’ve ever booked!!!! The roaches were everywhere!!!! We changed rooms 4 times before we were able to get a room without roaches. We were going to change hotels however all the others were booked up!!!! Managed for the night and switched hotels the next morning. The rooms had holes in the walls, nasty carpet, broken toilets, etc. WILL NEVER BOOK HERE AGAIN!!!!

Avoid at all cost

I booked this hotel based upon a previous visit years before. Unfortunately the hotel has not been properly maintained. The room door appears to have damage from being broken into. You could see the light from the hallway all around the door. This included an almost one inch gap at the bottom of the door. Because of this you could hear everything going on in the hallway. The shower head was covered in filth and there was a huge hole inside of the shower. When we attempted to use the microwave it started to make a terrible noise. Smoke and flames then appeared inside of the microwave. The room was very dusty. The windows could definitely use a cleaning. Missing tiles in the bathroom and heavily scratched furniture. A cockroach crawled out from behind the headboard. They have a bbq area with chairs near the pool area. The grills are falling apart and the area is littered with trash and liquor bottles. On the positive side the bed was very comfortable. The room had a newer air conditioning unit that worked very well. The breakfast was good and the breakfast area was very well kept. Front desk was very friendly. There where no problems at check in.

Sleep Inn Sumter

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