Name: Extended Stay America Select Suites - Tallahassee - Northwest
Address: 5344 W Tennessee St, Tallahassee, Tallahassee, Tallahassee, 32304, United States of America
Rating: 7

Elevator/lift

Smoke-free property

Express check-out

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Hiking

Recreation

Parking

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Tallahassee International Airport

Extended Stay America Select Suites - Tallahassee - Northwest

Tallahassee

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I booked a room with two beds and when I arrived they said they only had single room. The room was for two men  Desk clerk explained they regularly overbook double rooms and had no accomodations for me.

Deceitful booking

First off, just like the other reviews that are listed here DO NOT STAY HERE!!!!. The place is fully disgusting and it is infested with roaches, dead roaches, live roaches, crawling roaches, these roaches are in the walls, which are not being treated. I should’ve known better walking through the front door that it was gonna be a dump. When I arrived there were groups of people outside, smoking and congregating. But traveling all day I decided to check in and make the best of it. Once I got the keys and went into the room, I flipped on the lights and roaches scattered everywhere which was very disgusting. I took pictures and videos to show the desk attendant downstairs and told him through the window. I asked if I could be switched to another room. He informed me that the hotel was sold out and he only had one room left which was a handicapped room. David then walked with me to the room he was offering me and upon entering that second room and turning on the lights there was roaches crawling on the couch and floor. At this point I was well beyond over this nasty hotel and got a refund and went to another hotel that I was forced to have to find at 11:30 PM!!! This hotel is absolutely disgusting and old and people have been writing the same reviews for the past four months about the roaches and nothing is obviously being done. I don’t know what people would even stay here for five minutes. If there was this many roaches crawling around on the floor and everywhere else when the lights were on, I can only imagine what is crawling around in the dark!!!!

Roach infested hotel

Do not stay at this hotel!!!  Upon check-in, the hotel could not find my employee's reservation that I made even though they had previously been called with credit card information.  Upon going to the room, my employee found mold on the wall, stains on the sheets, broken light fixture switches, and hair on the supposedly clean towels, plus the room smelled like a combination of body order and marijuana!  Immediately, my employee check out without staying.  They then refused to refund my credit card for the night claiming my employee had laid in the bed and taken a shower...which my employee would not have done given the mold in the shower.  Prior to contesting the charge with my credit card company I then called to try and resolve it and was put on hold for over 15 minutes while I heard what sounded like a staff party going on in the background.  
Completely incompetent staff and this is a hotel from hell.

Hotel from H*ll!

Multiple live cockroaches on entry, been here for 3 nights so far and I've killed well over a dozen bugs. Roaches, small beatles, flys, you name it my room has it. Disgusting. Lots of prostitution and drug traffic as well.

Bad Experience Overall

I called to try and reserve a room and the lady was very rude telling me to call back at a day closer to the date. When I asked her if they did reservations she put the phone done while she was yelling at someone and she eventually hung up in my face. Not to mention when she answered the phone she was having a full blown conversation with someone else. So rude and unprofessional. I will be reaching out to the owner.

Horrible front desk customer service!!!

Rooms filthy - beds horrid - management charges credit cards without authorization for things not authorized by room stay contract.  Promised housekeeping - none, promised refund of fraudulently obtained, took months and multiple calls and complaints. Was then promised a partial refund on stay due to leaving because of Covid, 4 months later the $255 refund promised still not completed, Bryan the manager has promised to call me back multiple times. DO NOT STAY HERE

Filthy rooms - CRIMINAL MANAGEMENT

Been here two days out of my seven night stay and the power goes out for hours in the middle of the night. People start to roam the hall ways actually heard someone come out their room and cock a gun. I have my wife and two kids with me that inhave to protect. The man told me to resolve the issue with the lights by calling the city of Tallahassee because its not his problem. I want all of my money back asap. Its 430 in tbe morning and the lights have been off since 2 a.m.... If you come to this hotel have a gun and lock ya doors

Feels very unsafe

After reading the reviews for this hotel, I was dreading staying here but it was my only option at the time. It turned out to be NOT BAD at all! I have been here 2 weeks and plan on staying until my contract is up in May. 

There have been a few bumps - they double-charged me for my 28-day booking but it was rectified quickly, the electricity went out on my first morning but was back on in 30 minutes, the elevator was down last night but it was because they were painting it and it was back up by morning. 

Pros: Smoking room, pet-friendly, VERY quiet, clean, location is near I-10, Walmart and next door to a Circle K, front desk employees very helpful. 

Cons (little things): no closet - but they hung a shelving rack up the next day, no door hooks (I brought 2 from home), no coffee pot (would have been nice to know in advance), Very poor water pressure in the shower, premium internet service is not adequate enough to handle video-chatting and no recycling (a big con for me). 

If you are a contract healthcare worker I would recommend this hotel for sure - you can't beat $40/night!! 

Pleasantly surprised.

After waiting almost 15 mins for an employee to acknowledge us at the front desk, My boyfriend and I checked into this hotel and were met with less than friendly staff as we paid for a full weeks stay and began moving everything we owned into this hotel to settle ourselves for the next few months. I asked about the hotels pet policy as I couldn’t find anything about it online. I assumed the pet fee was included in the total and recieved my keys to Room 220 and other than a disgruntled neighbor banging on my wall as I was moving my things in I heard nothing from anyone until management arrived at my door about 9 hours later with police saying that he was charging me for smoking in my room which I wasn’t. I don’t smoke period and it already smelled like an ashtray when I got there. And said that I snuck my dog in. I tried to tell them that I asked if the hotel allowed pets and said that I had a puppy with me. I assumed the total price included whatever the pet fee was and still the management said I had to leave in the middle of the night. They also refused to give me my money $336 that I paid for an entire weeks stay. Upon asking around this is a common problem with this particular place and they like to evict people for nothing to scam them out of their money. I am outraged! Don’t stay at this hotel. On top of that. The place is run down and not properly cared for. It’s dirty and it’s obvious that it hasn’t ever been deep cleaned.

KICKED OUT WITHIN 10 HOURS NO REFUND FOR WEEK PAID

This is an extended stay hotel, not the typical hotel with the amenities and services you’re accustomed to. It’s a semi-new property offering a single full size bed (or two), a kitchenette, a bed with sheets and minimum number of towels... that’s about it. Bring your own kitchenware, pots, toiletries, food, etc. Maid service is every 2 weeks, you take out your own trash and “check out” a vacuum of needed. If you want clean towels, that’s an extra $10/wk. The walls are paper thin to where yo can hear the TV next door all night, so earplugs would be a good idea. Pets are allowed which i think is great. However, the stair wells are covered in pee and wreaks of urine. Mgmt, I suggest running a mop through it once a day. 

The front desk is open 7am-10pm and the attendants are rarely there. You will call extension 500 frequently to get someone to the front desk. Their customer service is minimal, slightly unprofessional and obligatory. However, they were cordial and polite enough to be helpful.

The clientele is what you would expect at a $50/night hotel. Lots of marijuana and alcohol usage with tons of loitering in the parking lot with sketchy behavior. It’s a diverse crowd with guests who stay nightly to those who have lived there four years. There a lot of immigrant blue collar workers hanging out throughout the hotel making calls back to home. Everyone keeps to themselves and I didn’t have any unpleasant encounters. As a male, I didn’t feel in danger but I would not let my wife go out alone at night. There are plenty of restaurants and a Walmart close by so there are good options.

We planned to stay there 6 weeks, but during our third week the fire alarms were trigger four times throughout the week during the night. I contacted management and she apologized and refunded money for the nights the alarm went off. She could not fix the alarm situation because guests were “acting a fool” which I get as a former hotel manager. However, we made the decision to leave to find more comfortable accommodations for the rest of our stay. 

Overall, it is an ok place if you want to save a buck or need short term housing in a pinch. I would not recommend this as a place for families with children.

$289/wk - get what you pay for

Breakfast included

Free Internet

Transfer

Suitable for children

Swimming Pool

Fitness centre

Bar or restaurant

For guests with disabilities

Conference hall

Spa Services

Ski slope nearby

Beach nearby

Air-conditioning

Jacuzzi

Private Bathroom

Kitchen

Balcony

View from the window

Smoking allowed

Electric car charging

Extended Stay America Select Suites - Tallahassee - Northwest

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment