Name: Quality Inn & Suites
Address: 522 East Stratton Avenue, Monterey, Monterey, Monterey, TN 38574, United States of America
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Heating

Newspapers

Chapel

General

Non-smoking rooms

Room service

Fridge

Family room

Hairdryer

Flat-screen TV

Shower/Bathtub

Linens

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Iron and board

Laundry

Safe-deposit box

Wake-up service

Telephone

Iron

Services and amenities

Breakfast

Vending machine

Breakfast/lunch to go

Microwave oven

Coffeemaker

Meals

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Free parking

Parking

Swimming pool

Beach/pool towels

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Conference Hall

Business

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Quality Inn & Suites

Monterey

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Its actually a -1 star. The bathroom had a slight mildew smell. The showerhead was broken.  The microwave was dirty. The beds were completely soiled under the pads. And the carpet was dirty and soiled. Both these things made the room smell like mold and mildew. Even the bed skirt and lampshades were disgusting. I will never stay, nor recommend this place.

No Quality in Quality Inn

Room was subpar. Smelled of smoke, torn bed sheets. Breakfast was scheduled to end at 9. Upon stringing at 8:30, there was no food to be found. One employee advised that they ran out of food, the other said that the food provider failed to deliver  the food. We asked for a $25 credit for the inconvenience. The manager, Ken refused. In the meantime the woman at the front desk, who I think was his wife, but was too afraid to give me her name, was offering free night if we wanted to return.

ZERO commitment to customer satisfaction!

The Nighttime front desk agent was amazing, So nice and friendly. 😁  But from there it went downhill. Guests were leaving the side doors open with rocks. I alerted that desk agent and she thanked me and immediately took care of it. This morning they were propped again. The whole place is a little run down.  The beds were very uncomfortable. The pool was labeled as shut down due to local Corona laws  but clearly that ended long ago. In reality it's all torn up and under renovation, not that website states it.  Vending is non existent. Free breakfast was typical and ok. But the worst part was that the TV in the breakfast area had on "Fakes News", I asked how do we change the channel. " Oh we don't have a remote we just turn it on for the guests". 😠 Thankfully when I took my food to my room to eat the rooms tv was already on CNN from the previous guest!!! 😏

At least they were pet friendly.....

My wife and I happened upon this motel after a long day of driving on the interstate, and we’re super glad we found it. When we’re in travel mode, we don’t need anything fancy - just a clean bathroom; a comfortable bed with several types of pillows; a desk or a sofa chair (we got both); a functional HVAC unit; a simple, warm-option breakfast; a front desk administrator w/o an attitude; and a value price. This motel had all of that, and more. Such a find is rare from our experience.

Beyond what has already been mentioned, we particularly appreciated the above-average coffee served at breakfast, the fresh oranges, and the whole wheat bagels with cream cheese or peanut butter. The front desk administrator was not only smart and helpful, she had a good sense of humor.

A few suggestions:  the bed could use a comforter instead of a duvet, particularly since it is winter at the time of this review. Some of the pillows are close to the end of their useful life. And hot sauce packets would be a great add at the breakfast lineup.

Well done. Highly recommended.

Exactly What We Need for Interstate Travel

Convenient and quiet location for road tripping. It’s right off the highway, but not in a busy truck stop area (actually next to neighborhoods), so it’s not busy and noisy. The rooms were clean and well-kept for the price. The desk clerks were super nice. I appreciated the selection of individually-wrapped breakfast items. It’s in the process of transitioning to a Quality Inn, and I hope they keep up the good care.

Pleasant stay while driving cross-country

We stayed one night while traveling. This hotel was less than half the cost of hotels off I-40 near Knoxville so we stopped a bit early. It may be a bit hard to find at night since the sign’s light is out. Desk clerk explained the hotel was changing owners and some things would be fixed by new owner. That said, we had a good clean, quiet and comfortable room. Heater was a bit noisy when it came in but worked fine. We only used one of our two king beds. Pillows were a mix of firm and soft pillows. Quite comfortable. Furniture is plain. TV has cable. Microwave is stacked on top of refrigerator and not in a nice cabinet like some places. No coffee pot. But we did t need those amenities. Small soap bar and shampoo. Towels were nice and fluffy. It was all very clean. The lobby and breakfast area are very attractive. Hot breakfast was gravy, biscuits and make your own waffle. Since no fresh fruit was offered, I suggest they upgrade the juice drink to real juice. I thought the basket of crayons and coloring g sheets for kids in the lobby was thoughtful. The staff was really nice and attentive. I would definitely stay here again. 

Good hotel, inexpensive

Easy check in.  Clean.  Comfortable layout to the rooms. I particularly enjoyed the breakfast...the lady who was cooking and laying it all out was friendly, attentive, and accommodating.  She has been really nice to us during every stay...checks us in...feeds us...very cool lady.  Great hotel for passing through to or from Nashville.  Convenient to interstate...a little dated...but worth your time.  I recommend this hotel.

This is great little hotel...

We stay for one night  with my kids ,we came Visit my friend he live close but this is so bad they don’t change bed for the next Guess I’m not layer I have picture I fell so bad for my kids but I have a extra sheet

Very duty

My husband and I live in Monterey and are military retirees. We just sold our home and had movers remove all our furnishings. We needed a room for a few days to finish cleaning and wrapping up odds and ends here. We tried to rent a room here at the Bethal Inn and were flat out told they don't rent to locals anymore due to previous problems with locals bringing in drugs and using on the premises! We had valid ID, Military ID and valid credit cards. The clerk refused to give us a room, said the owner doesn't allow it and he could get fired! I was shocked and disgusted by this policy!

Discrimination against Local Residents

We stayed here overnight on a road trip.  It was dog friendly and had the basics we needed.  It was neat and clean.

The breakfast was good.  They still served a hot, self-serve breakfast in the lobby which was nice.



Quality Inn & Suites

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