Name: Uptown Suites Extended Stay Nashville TN – Smyrna
Address: 742 President Place, Smyrna, Smyrna, Smyrna, 37167, United States of America
Rating: 8

24-hour reception

Elevator/lift

Smoke-free property

Television in lobby

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Free parking

Parking

Conference Hall

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

TriStar StoneCrest Medical Center

Smyrna Airport (Tennessee)

Nashville International Airport

Uptown Suites Extended Stay Nashville TN – Smyrna

Smyrna

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My family flew in town from halfway across the country days after my brother’s death to put together his funeral and remove his belongings from his apartment in Smyrna. Needless to say, we are all grieving incredibly and finances are extremely tight. 

The hotel promises a safe and comfortable place to stay. We were not provided these services.

We were informed that the front door to the building that is supposed to be locked doesn’t always work and is often unlocked. 
The front desk did not pick up the phone regularly and was often unattended despite the fact that the front door does not always lock. 
Someone walked out of a room and the other person screamed, “Don’t try to come back in here or you’ll be dead!” steps away from my 77-year-old mother and her bedroom. She said she heard screaming while she was trying to sleep. 
Dirty rooms and hallway. Upon getting out of the elevator, my mother and sister pointed out the huge red stain on the floor covered in discarded sunflower seed shells.  All of the chairs were stained. 
While sleeping, my room filled with weed smoke.

I spoke with the front desk attendant. She said it was her third week on the job so she wasn’t sure what to do but she called the floating manager for several locations, Bryan, talked to me on the phone and was helpful and understood the situation. He said he was going to do everything he could to get us a refund for the week for all of our rooms but he would have to talk to the regional manager and do what she would say. 

The regional manager, Janelle Walker, said that she would not issue a refund for us because she could try to accommodate us by putting us in different rooms in the hotel. My sister and mother plainly said - they do not feel safe or clean in that hotel … putting us in different rooms would not have changed that. The fact that she would dispute a refund is upsetting, but especially because of the circumstances of how crucial it was for my family to feel like they are in a safe and clean place while grieving the death of their son/sibling while also having to make arrangements so suddenly and not receiving any semblance of compassion or decent customer service is disgraceful. We need to be refunded.

AVOID. They will not refund us for a traumatizing experience

This was our first time staying at Uptown Suites.

We needed a place for one night that was convenient to the interstate, clean, comfortable, and affordable.

It was easy to get to from I-24. The hotel and room was clean. The bed was softer than I prefer but acceptable. 
The cost was $64 plus taxes,etc. Which I thought was a good deal in the Nashville area.The wifi wasn't working while we were there so that was a bit frustrating but we found out in the morning it was because of the bombing they had a few days earlier in downtown Nashville.

Sheila (front desk manager) was very friendly and helpful in reserving the room and upon checking out.

Note:if you're a light sleeper avoid room 107...it's next to the laundry room and near the main lobby area so I found the noise level to be a problem and would get another room if I stayed there again.

Overall it's a 4 out of 5 for this type of hotel and I would recommend it.

Uptown Suites-Smyrna,TN

I've been here for 2 weeks, first off... Elevator is not working and hasn't for at leased 6 weeks. Gym is not open, cause I'm not sure, might be the Covid, but I've been to other hotels, and there fitness centers are open. Haven't had housekeeping service, come to my room, to see if I need anything.. ( Maybe like toilet paper).. they to be short on staff.. I can see why, running up and down 4 floors can be a work out.. believe me I'm on the fourth floor. 

Things they don't mention in app. 

Sherla took care of anything I need she helpes me getting my prices corrected and she is very kind my room number is 432 and she fixed up my buddy in room 223 and he said she is doing excellent for helping him with prices

Review for sherla

Very clean, hospitable, and appreciated the flexible, affordable weekly payment and renewal options. Would like to see more Uptown Suites locations throughout the United States. The rooms are spacious with good onsite amenities such as guest laundry and fitness center. Also appreciated the emphasis on sanitation of common areas and the hotel provided hand sanitizer and alcohol wipes for commonly accessed areas of the hotel.

Extended Stay for Business

I've been a guest in many extended stay hotels, but I have never before had to BUY dishes and utensils for the kitchen. The front desk sells them. Really? The hotel is new and attractive, but the sound proofing is poor. The couple in the room next to mine had quite a night, and I heard it all.

Strange place

I highly recommend this place!
Rooms are clean, well-equipped and comfortable. The small kitchen makes it ideal for extended stay.
Hotel is ideally located close to main road and shops. Parking is free.
Sheila was very helpful when I checked in. The sfaff is very friendly in general.

Great place to stay!

My job relocated from California to LaVergne and this was the first hotel that came up on goggle so i started here and the staff was very nice to my daughter and i. Jedarius and Sheila was the 2 main people i encountered in my stay along with a few others but i didnt catch they name but was very helpful when i needed something. they gym they dah was very clean and filled my workout need for the time being. i stay a full 4 weeks with no major problems...the only thing i had was every so often i would see a ladybug out of no where but it wasnt anything major to show a red flag but other than that there was no prob to stay...would recommed to friends and family if they wanted to come out to tennessee. location is perfect to get to stores if needed..walking distance.

a great hotel for vacation stay or starter stay to establish yourself

Amazing experience checking in with Sheila! She made the whole process smooth and effortless! Great hospitality! The room was clean when we checked in and it’s so nice to have laundry and a gym right on site!

Amazing!

Sheila was very helpful and knowledgeable with any questions i had. The staff as a whole are very friendly and considerate. The rooms are very nice, comfortable and clean.i would definitely recommend this hotel to my friends and family.

Uptown Suites Extended Stay Nashville TN – Smyrna

Main amenities of the hotel

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Paid on the spot

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