Name: Alpine Lake Resort
Address: 700 West Alpine Drive, Terra Alta, Terra Alta, Terra Alta, WV 26764, United States of America
Rating: 6

Air conditioning

24-hour reception

Smoke-free property

Heating

Gift shop

Garden

Patio

No elevators

General

Non-smoking rooms

Room service

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Linens

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Telephone

Services and amenities

Restaurant

Vending machine

Meals

Free Wi-Fi

Internet

Library

Billiards

Mini golf

Hiking

Picnic area

Fishing

Ping-Pong

Recreation

Parking

Free Parking on Premises

Swimming pool

Private beach

Beach/pool towels

Next to the beach

Pool and beach

Fax and copy machine

Meeting and presentation facilities

Business

Tennis court

Fitness facilities

Sports

Playroom

Children's playground

Kids

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Room amenities

Morgantown Airport

Alpine Lake Resort

Terra Alta

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Spent three nights in the Motel at Alpine Lake Resort. Rooms were clean and comfortable. Perfect size for our family to stay. Loved having the fridge and microwave in the room. And access to a deck off the room (where I watched golfers while working). The entire staff was AMAZING and so very kind. So many amenities - complimentary mini-golf (next to the Motel), indoor swimming pool, fitness center. Game room has a good number of games (for small fee). We also played some pickleball on the courts!
My husband and son played golf two days, and really enjoyed the course! Great pricing for a round, and even offered twilight pricing after 3pm.
Food at the Lodge was good -- and the service was great! The view of the golf course and the lake were amazing.
Didn't get a chance to go out on the lake, but there is access to fishing and go out on a kayak.
Overall, an amazing vacation to kick off our summer. We will be back!

Great Family Vacation!

The front desk manager is a reflection of the resort room - both are terrible. Unmade room, noisy and drafty doors, smelly a/c, leaky tap in bathroom. The manager had a terrible attitude when I called to discuss with her. An apology would have been acceptable

Room old, noisy, smelly and front desk manager needs lessons in customer service etiquette.

I read the staff was rude and unprofessional but nothing could have prepared me for the verbal lashing my family took from a maintenance person at the pool.  As soon as we arrived for an afternoon swim a maintenance man just about beat down the outside entrance door, knocking to get into the pool area.  My daughter in law went to let him in and he was screaming at her and pointing to the door saying "NOW" as soon as she opened the door he starting screaming at my grandchildren asking them if they saw the barricade he put up on the steps.  We had just arrived and there was no barricade.  Apparently another guest had removed it before we got there.  I asked him who his supervisor was twice and all he replied was upstairs.  As I proceeded out the door to go upstairs a women was on her way in.  I don't know who she was but she told the man to stop and called him to her.  As I explained what had just happened, she proceeded to ask if I was a homeowner and offered no apology.  This question is disturbing; the fact is,  management does not realize that if the guests are treated poorly then the homeowners cannot rent their cabins.  I was upset over the treatment my family was receiving after spending a lot of money ($5000.00 just for the cabin rental) at this resort and all she cared about was if I was a homeowner.  It is evident that the entry level staff are running this place and there is a huge absence in management. Hospitality is not trained to the staff and is not a priority at this establishment.  Most of the guards were unfriendly but there were a couple that seemed ok.  We were not greeted with a welcome to Alpine Resort or enjoy your stay, it was as though we were bothering them and treated as we didn't belong.  Needless to say we will not be visiting again, really a shame, 2 of my children live close and I was hoping this could be a yearly family reunion location.  Management seems to reply with excuses to the other reviews on here but doesn't address the issues at hand.  The writing is on the wall yet they ignore it.  I'm surprised the homeowners tolerate the poor management.

POOR MANAGMENT, RUDE STAFF!!

First the Course:

Between the mountains and the lake, the views are beautiful. The course is horrendous. The fairways are okay, but pasture grass, with some bare spots. The greens are atrocious, with large patches dead from disease. When the move the cup, the old location is not properly repaired. It's obvious they don't treat or water the greens beyond the practice green. It is certainly not worth $53.

Management:

As others have noted, the older couple managing the clubhouse are rude and incompetent. Customer service is completely lacking. There's no course marshal even if you call for assistance with slow play. It took 3 hours to play 9 holes with no remediation (refund, raincheck), nothing. They failed to tell us there was an outing when we called to make tee times. 

Facilities:

Antiquated and in disrepair. Good luck getting restaurant or front desk service. Non-existent. 

Overall:

We won't be back. We typically play 6-10 times a year and purchase stay and play packages. We're done. We won't even give the stay and play packages to someone else because of the horrible experience with staff. 

Read the online reviews... nothing has changed for years. The service sucks.

This review is looking pretty epic! Nice!

This place sucks

Great golf course.  Uniformed and very rude staff. Customer service completely lacking.  Employees need to be trained for their positions .  Golf manager extremely rude with zero finesse or willingness to help. Has potential but customer services completely lacking.

Golf course

My friend booked two nights rooms for our vacation. We were looking forward to kayaking, playing tennis  and golfing. The lake was gorgeous and the golf course was inviting. However when we checked the room it was more like motel rooms rather than resort. The lobby, the main building, swimming pool, recreation room does not have the resort style that you’d expect and all looks old, worn out, dilapidated and desperately need serious upgrades. We decided not to stay in the hotel when we opened up the bedroom. Turned out the office was plan to close that wee we check in. So no room service nor restaurant. I’m not sure how’s this  establishment was even allowed to open since the closest restaurants are 15 miles away. What if there’s an emergencies? Not gonna try to book this resort again. Not recommended.

Not recommended

This place is a bit old fashioned. Very clean but right now they are only offering desk service for part of the week. It was a stopover stay for us while we headed back home. 
Serviceable room but a little tired.

Clean room but a little tired

My BF and I went there on 12/11/21 and ordered the prime rib. Very few sides to order and no baked potato on the menu? The cook sent our prime rib out with copious amounts of fat attached. I did tell the hostess prime rib is not served that way and is to be weighed after fat trimmed off. ( I am talking 304 inches around the rib, and about 1 1/2 inch thick, it was gross) No offers of apology . The side of broiled mushrooms is nothing more that a cheap can of mushroom stems and pieces heated. Sweet potato fries were cold. The tossed salad was made with wilted lettuce. grape tomatoes were mushy. My first experience in their dining room and the last . No wonder they were not busy.

Prime rib dinner sucked

First, please know that the poor reviews are to be believed.  This is my first ever review; and I want you to know that this motel is really depressing. It's totaly insane that anybody would give this motel 4-5 stars.  

First, please,  please do not bring your toddlers or younger kids to this motel.  The carpet is too dirty, funky and musty for shoes yet alone your child's keens and hands.   The room's odor will make you keep your mask on even if you are vaccinated.  I used nearly an entire can of Lysol and Bath & Body Works' room perfume to no avail. The awful, soil, odor is entrenched in not just the carpet; but, the severely out dated chairs as well.  The chairs are so old that they deflat about 8 inches when sit on them  and you cannot even reach the top of the table if you wanted to use it (be sure to cover the chairs with a towel or something)  My husband and I wanted to play some dominos but that was impossible.  However, we later figured out that if we moved the table over to the bed that I could sit on the bed and he could raise chair up by gathering and stacking chairs  pillows. The tub had dirt grind stains. The electrical outlets did not work so it was a challenge to charge your phone up and have sufficent light at the same time. Also, you dont have to worry about watching too much TV because you cannot see the full screen because the bed is higher than the TV stand so you will strain your neck looking down if you desire to see the TV's full screen. The pool water looked a little cloudy.  The game room decor is old and ugly and you need lots of quarters to enjoy it.  The pool table should be free similar to the outdated books. And because of the attractive pricing, two beds $105 per night makes it a great place to house construction workers coming from other locals to perform all the building going on in the area.   As a result, late at night the motel parking lot lookes,  sounds, and felt like a truck stop. And the chipped paint and rotten deck railings, just adds to the truck stop vibe.

Now, because this is a honest review, I will tell you what amenities were "adquate."   My sheets and towels were white and clean, the linen was suspect; but I never have anything to do with them anyway.  Also,  there was adequate soap dispensers, the toilet seat appeared to be farily new. The refrigerator and micro were clean and worked sufficently.  There was plenty hot water for shower.  

But the saving grace, was the gorgeous grounds. the golf course is well maintained and there is a sort of peace and tranquility like no other place I have ever been.  The small private beach is very enjoyable for the entire family.  The resturant is a mix bag some food "tasty" and some food just not too good but nothing I tasted was nasty just not yummy..   The staff was very friendly and supportive and  so were the guess.

  I will come back to enjoy the grounds; but,until management makes an effort to invest in this GEM of a property,  I will find some other place to sleep.  So sad!

So Sad!

The most incredible staff and people i have ever met. Yolanda was a super host and she went way out of her way to make things right for us and make our stay memorable. The location is beautiful with scenic views and not too much commercial activities. The lake is big but not huge, kayaking and canoe boats were really great. The restaurant has very friendly staff and delicious food and also not too expensive. The local residents were all welcoming and friendly. One of them even voluntarily offered to take my son on their ATV. Overall a great experience and i would definitely go back

Alpine Lake Resort

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