Name: Best Western Franklin Town Center Hotel & Suites
Address: 208 N Center Street, Franklin, Franklin, Franklin, TX 77856, United States of America
Rating: 8

Air conditioning

Elevator/lift

Smoke-free property

Newspapers

Reception desk

General

Non-smoking rooms

Fridge

Cable TV

Hairdryer

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Wake-up service

Services and amenities

Coffee/tea for guests

Breakfast

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Barbecue grill(s)

Recreation

Free parking

Parking

Indoor Pool

Outdoor pool

Pool and beach

Business center

Conference Hall

Business

Fitness facilities

Sports

First Aid Kit

Beauty and wellness

Personal protection equipment for staff

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Easterwood Airport

Best Western Franklin Town Center Hotel & Suites

Franklin

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

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35-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We arrived on a Thursday night & left Saturday morning.  We walked into a freezing room, AC was set at 61. Then we had to ask for a shower curtain. The toilet was nasty, somebody had a blowout & they didn’t clean it!  Then the hand towel rod was half out of the wall & the glass shelf was hanging down out of the wall. If you tried to set something on it, down it went to the floor. Also, the shower hose was busted & was spraying out of the side of the hose.  Then breakfast- the bacon was soggy from water dripping on it. The gravy had a lot of water on the top from the condensation dripping on it. There was 1 biscuit remaining & it looked undercooked. I’m pretty laid back but these are items that are paid for with your room so I expected them to be up to standard. This was a handicap room on top of it, you’d think it would have been up to par! They need new management!

Won’t stay again

I am so sad to have had such a terrible experience. There was not internet during my stay, and I guess that is pretty normal for this property. We were staying here during a baseball tournament, so we had lots of downtime but I couldn't work in between games. We also had a shower that didn't work, a tub and sink that didn't drain. The staff was nice enough but these problems are just non-negotiable things.

No internet, no shower, no fun

This hotel is always clean and quiet 
There are a couple of trains over night but nothing to lose sleep over
There’s a decent local icehouse across the street vey walkable the food is good 
Hotel is a good value and breakfast is simple and fresh 

Franklin stay

We were going to use our aaa membership at checkout..when we checked out she said it was too late..she had already checked us out..I told her I talked to you earlier in the morning about aaa..she said she thought I was talking about something else..she beat us out of 10 % discount..she has red hair..red complected

A friend and I stayed there- she get up early in the morning and discovered her shower was inoperative- handle is just dangling loose.  And toilet wasn't flushing properly.  Hotel staff said they couldn't do anything, she called the next day and manager said "She should have requrested a different room"- really, after spending the night, change rooms to take a shower?  And how the heck did anyone clean that room without noticing the shower didn't work at all and the toilet didn't flush?

Shower not working, toilet not flushing

The room was fine except for the sink stopper in the sink not working.  The breakfast was bad, no bacon, no black tea, no fruit.  The eggs were inedible and the biscuits were dry  No sweet pastry.  Do not recall if they had fruit juice.

Bad breakfast

TERRIBLE!!!  kicked us out after 1 night even though we had a 2 night reservtion
spoke to manager after the fact she said i only had 1 night reservation which was wrong...........filled out a survey waiting for corporate to call and fix it!!

ACCURACY OF RESERVATIONS

Nice hotel. Lobby, halls and room was clean. 
 Breakfast options were  few. But they did offer a few hot options. 
No real complaints on this stay.
Air conditioner worked amazingly!! 
Overall, I have to day it was a good stay, would recommend. 

Nice Hotel

Great location if needing to be close to the Franklin Ranch Ball Fields.  It was only a 5 minute drive!!!  Pretty Perfect!  This Best Western is small, but the staff were very welcoming and pleasant! Room was small but very clean and comfortable.  The breakfast was mediocre, but the closeness to our destination was awesome.  I would definitely recommend this Best Western if you are playing in a tournament at the Franklin Ranch Ballpark.👍

Great location if needing to be close to the Franklin Ranch Baseball Fields.  The drive was only 5 minutes!!! Perfect.

We were able to be as close a possible the The Ranch baseball fields as possible. This hotel was convenient. The staff were polite and helpful. The rooms were very clean. Will stay here whenever we are in Franklin. 

Best Western Franklin Town Center Hotel & Suites

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