Name: Super Inn Tucson
Address: 1031 E Benson Hwy, Tucson, Tucson, Tucson, AZ 85713, United States of America
Rating: 3

Air conditioning

24-hour reception

Smoke-free property

General

Room service

Family room

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Telephone

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Spanish

English

Languages Spoken

Parking

Parking nearby

Indoor Pool

Pool and beach

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Tucson VA

Kino Sports Complex

Tucson International Airport

Super Inn Tucson

Tucson

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Cheapest price in town. Rooms are always clean as I enter room. Rarely is something not cleaned. For the price and best in town. You really should not expect luxury and it is gated and staff are always helpful and kind. Not the most amenities. But overall I been here for months and have had an excellent experience. Their weekly rates are also unbeatable priced.

Great price. Safe as security is on site everyday. Amazing kind and cleanly rooms.

STAY AWAY. DISCUSTING, DIRTY, NON-SMOKING ROOM WAS A JOKE, ALL MY CLOTHES & BELONGINGS REEEKED. NO LAMP SHADES ON ANY LAMPS. UNCOMFORTABLE. I WAS ONLY IN THE ROOM 6 HOURS ( was hoping for a good night rest before my next 12 hour work shift) I HAD A 3 NIGHT RESERVATION THAT THEY REFUSE TO REFUND THE 2 UNUSED NIGHTS.

STAY AWAY. DISCUSTING, DIRTY

Worst experience ever paid a week for a room invested with roaches and bed bugs. Office staff was rude all she had to say was no refund and “okay” to me over and over again.  Waking up constantly through the night itching with welts and bites my fingers swelled up due to a reaction

Bed bug and roach invested

I've been staying at hotels the last 5 months, in between leases for a house and this place was rough. The office staff is rude, security was super nice though. They make you show your receipt when you return to park everytime but fail to mention this when you check jn, check how many people you have because they have a bunch of hidden fees. We paid a extra 20 a night for just 2 people and 30 a night for our pets. Bringing up the price over double what they advertise. Had to move rooms 4 times at the front office request for stupid random reason. After a week in the room with a kind, got moved to a room with a double, no bathroom door, no lamp shades broken curtain, leaking sink in bathroom, and you have to bring your own towels for all rooms.we we're downgraded for stayling longer then 4 days and still had to pay the same rate we would pay online for the king, I'm very respectful and honestly leaves any room better then I found it. There where cockroaches crawling on the walls and in the dresser that was falling apart. The pool is just a slime pond that smells so bad. The little 4 ft area between the wall and parking for dogs is full of dog poop and trash. Ice machine was broken, had a old. Vending machine and laundry room that was closed most of the time. Very rude ladies up front. It's just a negative star rating if I could. I don't leave negative reviews that's often. But I would like to save people from experiencing what we had too. We always paid and never complained to be treated like crap for crap

Runaway

Cheap, slime, and Roaches

If you are looking for a hotel that allows smoking, you have found it. This is not a luxurious place by any means, but if you need a safe place to rest your head and watch some TV at a very reasonable price give it a try.

Ms Patricia Vinsik

Management and staff very helpfull...>  Made me feel safe. Respectably Improved Atmosphere. Most inexpensive hotel/motel in Tucson. I wanna stay a month! Right next to ampm and Walmart.  JBz+++248 For price A++++

Excellent! A-, A Respectably Improved Atmosphere. Most inexpensive hotel/motel in Tucson. I wanna stay a month!

First off I want to start with the Super Inn is previously known at the Knights Inn. The receipt we got still has the Knights in printed on it. A girlfriend and I had a trip planned for Tucson last week. I had made prior arrangements a few days earlier and booked a hotel with hotels.com. I wanted to make sure we had a hotel with 24hr desk service because I knew we would be arriving late as the drive from San Diego takes about 6hrs. We arrive around 1:30am to check in. The two men behind the counter (one of them the owner) couldn't find my reservation. It took about ten minutes for them to finally find it on the printed out reservations list, even after I spelled out my name. Anyways the guy try's to put me in a smoking room when I had booked a nonsmoking room. He said he didn't have any nonsmoking rooms available. I'm already annoyed at the fact that it's taking so long to check in but now my room isn't available. He tells me to drive two hotels down to the other hotel he owns the Super Inn and they will give me a non smoking room there. So I get back in my car and drive to the next hotel. When I arrive I ask the girl behind the desk if she can give me a better rate for the first night since we are checking in so late and because of the inconvenience of having to go to another hotel. She says no. I say I want to check the hotel next door and I will be back if I can't get a room there. I didn't want to give this business any of my money because of how I've been treated already. Long story short the hotel next door was over double the price so I came back. This rude girl behind the counter checks me in and tells us "she is putting us in a remodeled room and she thinks I'll like it". Ok whatever. It's already late now and I'm exhausted from the long day, all I want is to get to the room, shower, and crash. We open the door to our room and see an ok looking bed setup but are hit with an overwhelming musty odor. I put my bags down and walk to the bathroom. There are three different kinds of dead bugs on the bathroom counter also bug poop scattered all over the sink. The sink, mirror, and wall are covered in filthy black stains like someone dropped dirty mop water all over. The shower is covered in a yellow residue and there is literally a poop stain on the toilet seat. This is the last straw for me. Since the phone in the room didn't work I had to try and find the number for the front desk since it wasn't listed anywhere. I ended up calling the first hotel and told the guy I first talked to the issue. He refused to do anything about it and I asked to speak with the owner who was there as well. He told me he already left. I demanded that he send someone to clean the room and he hangs up on me. Obviously there is no talking sense into these people so I decide to just get some sleep and will get the house keeping to come first thing when I wake up so they can clean and I can get ready. When we wake up in the morning my friend can't breath, she is choking. She literally could not breath from staying in that room. I did some more research and found the front desk number to get them to send someone to clean. The woman at the front said that she just couldn't send someone to clean it, that she didn't know where they were and it didn't work that way. I told her she needed to find someone as to these conditions are unsatisfactory and unsanitary!! She hangs up on me. I'm feeling defeated so I call hotels.com to see if there is anything I can do. They end up giving me a voucher for the first night and calling the hotel and getting them to reimburse me for the second day and that was only if I checked out. Absolutely! I wanted to get out as fast as possible. We grab all our stuff and immediately head to the front office. The woman tells me to hold on we wait fifteen minutes while she wanders around and takes other  phone calls, ignoring us. Another man comes in and asks what room we had stayed in, we told him the number and he tells the lady behind the desk no! You weren't suppose to stay in that room it's unrentable see the box around the number it's not suppose to be rented out. But offers us another room and tries everything for us to stay so they could keep our money for the second day. I want nothing to do with this place so I refuse. Hesitantly they refund my card for the second night and we leave. Finally we get to our nice hotel and I go straight to the bathroom to shower the filth of the previous hotel off. When I take off my clothes I see large bites on my back, feet and legs. Of course the previous scummy hotel would have bugs. Now I'm covered in bed bug bites. Moral of the story don't stay at The Super Inn or Western Inn. Disgusting hotel and Disgusting, lying, cheating owner and staff. I called to complain to hotels.com again after hearing they put us in an unrentable room and they put me on hold to confirm the story with the hotel.  They denied it. Like really!? What a surprise. 

DO NOT STAY HERE!!! 

The room on first glance looked OK as I only wanted a CLEAN and SAFE place to sleep.As I moved about the room I began to see it was neither of these. the shower curtain looked like it had been dragged through the parking lot. The bathroom door had damage that looked like someone had kicked it. Along one wall the carpet was peeling away and small cones of reddish brown spots were in multiple areas of the ceiling. In the shower itself a hand or face towel was shoved into the light fixture housing and around the bulb.Above where a person stands when showering. This is a serious safety hazard. Water and electricity don't mix. GO ELSEWHERE DON'T STAY HERE! Initially, I asked for another room after some back and forth they became rude obstinate dismissive of the issues I raised began name calling. They also lied to me twice. Once, saying they had no other rooms available and a second time when I told them I would not be remaining in the room therefore they should not attempt to collect payment. They said they would not but did anyway.

filthy and unsafe

Do not stay here! It is very dirty and nasty, even the sheets and towels are dirty. The room smells horrible and there is no customer service at all. The managers are extremely rude and combative. There are drug addicts hanging around outside, it is very unsafe.

Do Not Stay Here!

the shower curtain was torn, there were no wash cloth's for your face, the window screen was torn out of the window and all crumpled up in the floor. I had to throw it out in the yard to get my son's wheelchair in the door. it was a very uncomfortable room and felt unclean, but it was necasary we stay there close to the hospital as my son had a medical procedure the next morning at 8 am. at the v.a. hospital.

Super Inn Tucson

Main amenities of the mini-hotel

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Location

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Policies

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Additional information

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