Name: InTown Suites Extended Stay Tuscaloosa AL - University of Alabama
Address: 1650 Veterans Memorial Parkway, Tuscaloosa, Tuscaloosa, Tuscaloosa, AL 35404, United States of America
Rating: 4

Air conditioning

Elevator/lift

Smoking areas

Smoke-free property

Heating

Private check-in/check-out

Outdoor furniture

General

Non-smoking rooms

Family room

Rooms

Accessibility features

Accessibility

Laundry

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Bryce Hospital

Noland Hospital Tuscaloosa

DCH Regional Medical Center

Tuscaloosa National Airport

InTown Suites Extended Stay Tuscaloosa AL - University of Alabama

Tuscaloosa

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I went with my girlfriend and puppy. We had a wonderful experience at the hotel. It was very nice and clean. We would definitely stay here again in the future. Huey had to be one of the best front desk people at the hotel we’ve been at. As many of the other reviewers had said, make sure to ask for Huey when you go. He provides excellent customer service and was very courteous.

Review

1. Huey, staff at the Sure Stay in Tuscaloosa is HANDS DOWN the BEST....  We- lucked into staying there a few weeks ago while visiting my daughter for a softball tournament and he was A-MAZING.  He made us feel very welcomed and took care of each and every need we had with such a friendly and outgoing attitude.

2.  I made the mistake of booking the next stay through another 3rd party (online).  I needed to change the dates and COULD NOT DO IT for several days.... Then when I called, the staff over the phone was extremely rude and said I would just be out the money for the days I needed.  TOTAL LIES....  TOTAL CRAP SERVICE.'

3.  I contacted Sure Stay and was able to speak with Huey when I called for this second stay.  HE IMMEDIATELY TOOK CARE OF THE ISSUES that I had been dealing with for DAYS..... no issues, friendly, same outgoing an amazing staff that he always is.  NO ISSUES.

PEOPLE- listen to me when I say to call this hotel directly and make your reservations for any need that you have in Tuscaloosa.  It is a clean hotel, and the rooms were super nice.  You WILL NOT beat this service anywhere in T-TOWN.

Because of this specific staff, Huey, and the other staff while on our first stay, we will ONLY stay here when we come to town.  They have our business.  If you want great service and amazing staff- BOOK ON THE PHONE WITH THEM.

ALWAYS CALL THIS HOTEL DIRECTLY AND SPEAK TO HUEY!!!!!

We currently live here while we're waiting on our mobile home to be fixed and I'm in room 140 . It's football season and Alabama is playing Texas  a&m today. The people are rude! Woke us up at seven this morning and not to mention they stayed up all night loud  as crap. Drunk running the halls and screaming loud, my husband works nights and needs to sleep in the daytime . I have been here since August 31st and all home games are like this.  I'm so sick of this place . I mean as we speak they are running he galls and screaming their fight song ! Do something now!!!

Rude people

It was a quiet room on the 2nd floor. It was close to the University of AL. The staff told me it is a policy to have the customer check out the room before paying. We did. I turned down the 1st room because 1. Smell of smoke in the room. We booked a non smoking place. I don't want to see or smell it at all inside, whether it be a room or a hall. I was told this bldg smelled like smoke. I am guessing the first bldg close to the office was full. I asked. 2. Could not open the bathroom door all of the way as it hit the toilet. 3. The bath tub water was dripping. 4. Some red juice was in the sink, looked like Hawaiian punch fruit juice. So not clean. Full size fridge & freezer. Tiny 2 burner stove. New looking TV and microwave. Free WiFi with passcode. Free parking. Sheets were clean and mattresses looked new.

It is not a 3 star place as we saw in ratings on this place here on Booking.com It is closer to a 2 star. We accepted a room on the 2nd floor. The 2nd room we looked at. No elevators. The handle fell off of the luggage cart and the cart was dirty. Garbage piled up in a corner in a dumpster near the entrance door. We stayed in the bldg across the parking lot from the office. Bathroom needs attention, like caulking and fixing the shower to work. We tried to sit in the tub and wash, a tall person or big person would not have been able to do it and wash/rinse their hair under the faucet. The end of the bathroom counter was not finished, it was missing. The ceiling was peeling above the shower. There was one light shower curtain and if you could take a shower, it would have flooded the floor. The light fixture is outdated, the light bulbs didn't match. The carpet was wet near one bed from the A/C. The carpet could have been cleaner between the beds. The outlet between the beds did not work at all (so the phone on the wall didn't work and the alarm clock) and part of another didn't work (by the table). The lamp shade between the beds was peeling. Two very small pillows not even like a standard size and no others in the room or a blanket. No iron but there was an ironing board. No hair dryer. The stove top area was very old and outdated and some plug or knob near it was scary looking. The fridge/freezer needs painting. There was paint all over the floor near the door. The doors sealant needs replacing. Outrageous price for this room just because of the football game and home coming. On check out we waited for a while for someone to arrive so we could turn in the key. Then I noticed a sign stating they would be in at 9 am... We pushed the key under the door as we had to go.

We stayed her for convenience

I was very unhappy. I will never stay there again. The staff was not freiendly at all. The manager was not friendly so that did not help with the staff. They need to learn customer service.the was clean. I will not be stay with them anymore because of how unfriendly the staff is.

Place is a dump, spend a little more for someplace else. So, I'll start from the top. Elevator door barely worked - sounded like it was about to die. Single public bathroom that was like what you'd see in a gas station - dirty, smelly, and the toilet didn't flush. Vending machines empty or broken, we couldn't tell which. Strange smells in the hallway. Microwave was broken. Bathroom was functional, but barely. Two towels for 4 people and I never saw any cleaning staff to ask for more. 
On the plus side, they have the nicest stairwells I've ever seen in a hotel. 

If you need cheap - in every meaning of the word - and you don't care about comfort, quality, or cleanliness, then this is the place you're looking for. I won't stay here again.

InTown Suites Extended Stay Tuscaloosa AL - University of Alabama

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Recreation

Parking

Business

Kids

Health and Safety Measures

Policies

Check-in terms and conditions

Paid on the spot

Payment