Name: OYO Hotel Tyler Northwest Mineola Hwy
Address: 3300 Mineola Hwy, Tyler, Tyler, Tyler, TX 75702, United States of America
Rating: 4

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

No elevators

General

Fridge

Smoke Detector

Cable TV

Shower

Wardrobe/Closet

Alarm clock

Toiletries

Rooms

Accessibility features

Accessibility

Wake-up service

Telephone

Services and amenities

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Doctor

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Tyler Pounds Regional Airport

East Texas Regional Airport

OYO Hotel Tyler Northwest Mineola Hwy

Tyler

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We got a smoking room king size. Ashes were on the tub, hole in the wall, paint peeling, feet black from the floor not being cleaned, and a roach crawled out of the sink! Pot holes throughout the parking lot. Will not be back!

Trash!

So we get there to check in for our reservation and they tell me it is 42, which of course, I already assumed it wasn't a GREAT hotel since it was rather CHEAP but hey, I didn't need a 5 * hotel. But THEN they tell me it will be 30 for a security deposit. I can pay cash and get it back when I check out or pay with my card and it will be 2 days.... so I have to walk to the gas station around the corner to use the 4 dollar atm because of course they don't have an atm there. It is on 30 dollars but THEY COULD HAVE TOLD ME IN ADVANCE and I would have had the extra money. Then the clerk tells me that if I use this promo code I will get 50 dollars off my next stay. I had already decided I would never stay again, but my son came in and i figured I'd get him his own room. So I let the desk clerk send me the code via email and text and it NEVER worked. He literally took 30 minutes trying to send it. Then he just wrote it down... we get to our room (after he couldn't even tell us where it was we had to drive around the parking lot until we found it), and I enter it in the app and it's only 11 dollars off! And we get in the room, of course it is HOT and smells like old hotel. It is clean and had been remodeled but just smelt old. The pool was right in front of our room but was filled in with grass. There was mold in the shower, no coffee pot, no iron, and no hair dryer (I don't need any of that though so it doesn't matter.) We have TWO towels in our room and I go ask for more, because there are 3 of us and we need towels for our body and hair. The guy tells me we will have to get them at 7 am. Well they NEVER get us towels. We had to share wet towels! AND they were not white they were stained and some kinda off white and brown and white. Our tv was tinted pink and was VERY small. We walk out our room to check out and realize our room window is cracked. (It was dark and we were tired we didn't realize it when we got there). I get to the front to check out and it takes her 15 minutes to find my name on the deposit book to give me my money back! Will NEVER stay and don't recommend unless you don't mind all these issues for a cheap hotel. I would give it a 1 but I expected a little bit of "wtf" since it was so cheap, just not ALL of what we got. 

Horrible!

Can’t even get the door to open. Either the room is already occupied or locked from the inside. Been down to the clerk, he did nothing. I want my money back. Long way from the Best Western this place used to be.

Don’t bother 

If I could give zero or negative stars, I would. This property was beyond disgusting! I'm a very humble person and am usually looking for something inexpensive and clean to pass through. However, after my recent experience, I will be spending those few extra dollars to go to a cleaner, better maintained place. 

Upon entering the lobby, it was hot, humid, and smelled. Upon finding my room, I took notice that the property was not maintained or updated. The grass was dead, the paint was chipping off the rails of the stairs, the stucco of the building was filthy, and instead of properly replacing stairs, they used wood that was thinner than the original step, therefore a huge fall risk. 

As I entered my room, it smelled strongly of moth balls. The bedspreads on both beds had holes in them; the pillows were so dirty that the covers were yellow as if they were tea-stained. There was leftover ketchup packets from Whataburger and other containers. The bathroom didn't have even a bar of soap. The towels had hand prints on them. The tile in the bathroom was coming up; the bathtub had rings around it. 

Overall, this was disgusting. I gave the place the benefit of the doubt, so I went downstairs to complain and asked to be moved. The lady at the front desk didn't even apologize for the appearance of the room. She simply moved me to a room three doors down. While that one was a little better, it was still evident that the room had not been cleaned. The towels and bed linens were just as dirty as the first room. 

I will not be returning to this place. I was being modest but I will never make that mistake again. Saving a few bucks just isn't worth the feeling of disgust. There are so many better places to stay in the area!

Not worth it

It was a totally renovated nice classy room- wow---had total kitchen package-clean new nice-not noisey--friendly staff-great coffee-ice machine-parking right at my room-also trash contained at every hallway-

OYO Hotel Tyler Northwest Mineola Hwy

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Available rooms

Location

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Check-in terms and conditions

Paid on the spot

Payment