Name: Best Western Orchard Inn
Address: 555 South Orchard Avenue, Ukiah, Ukiah, Ukiah, CA 95482, United States of America
Rating: 7

Air conditioning

24-hour reception

Smoke-free property

Heating

Newspapers

Express check-in/check-out

All Spaces Non-Smoking (public and private)

General

Non-smoking rooms

Room service

Interconnecting rooms available

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Linens

Toiletries

Rooms

Accessibility features

Accessibility

Laundry

Wake-up service

Telephone

Iron

Services and amenities

Coffee/tea for guests

Microwave oven

Coffeemaker

Kettle

Meals

Free Wi-Fi

Internet

Hiking

Recreation

Free Parking on Premises

Parking

Swimming pool

Spa tub

Outdoor pool

Beach/pool towels

Pool and beach

Event facilities

Fax and copy machine

Business

Fitness facilities

Sports

Pets allowed

Pets

Location

At the hotel

Room amenities

Corner Gallery

Best Western Orchard Inn

Ukiah

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

It's important to note that we stayed here during the pandemic but that was not an excuse for the poor experience that we had. 
We had just stayed at a wonderful Best Western in Eureka so when we chose this one on our trip back, I was hoping for another wonderful experience which was not the case. The girl at the desk was cranky so we should have turned around and left but we didn't.
The walls are paper thin and although it was half empty, we were placed right next to another occupied room.  We could hear their toilet flushing all night (4 times) and our toilet kept making a noise like it was grumbling. There was no breakfast of any kind served (the previous BW had a sort of sack lunch because their breakfast room was closed). The pool and hot tub area was closed and the carpets were dirty throughout the place. 
I wish I had read the review from February before we stayed.

Don't stay here

I really wanted to give this place more stars, it checks off many of my hotel stay requirement:
Pet friendly (pet fee was $20 per dog per night)
Have 2 tesla chargers and level 2 on site right next to the front entrance
Complimentary decent breakfast
Complimentary cookie, coffee/tea, fruit infused water throughout the day!

some of the cons I notice after my 2 nights stay:
it seems all the rooms are pet friendly, in other words they don't designate certain rooms in the hotel to be the only pet friendly rooms. I knew this because there were dogs in many rooms downstairs and upstairs as well
It wouldn't be a problem if the rooms are really vacuum and cleaned out. I stayed in 2 rooms and both rooms gave me really bad allergic reaction.

Not all rooms are equal. I arrived early and I was checked into room 117. Early check in was a big bonus and I was really happy about it. But 117 is definitely not one of their better rooms. The room gave off a weird smell that I can't locate the source. The security lock is missing and you can clearly see the nail holes. The faucet was lose. The bathroom fan was really loud. And then after a few hours, the bathroom smelled like heavy weed. I went to the front desk and inquired about the ventilation system in the bathroom (if it was shared with other rooms). The front desk wouldn't know and I don't blame her. I was relocated to room 104, which I was really happy about that too.
Room 104 faces the backside of the front entrance, it seems to be more quiet since it has less traffic. 104 the security lock was intacted, the room seems to be less run down than 117. But during the 2 nights I had really bad breathing, some dust allergic reaction I believe.

After the first night, I notice a lot of people checked out and many of the room doors were wide open. There were quite a few rooms with weed smell. At this point I was wondering if the hotel was allowing it?

One of the reason I stayed here was because of the tesla charger, which is a plus plus plus for EV owner. There are 2 tesla chargers and 1 level 2 charger located right next to the entrance. One night I notice a truck just parked right next to me, which is the other charger is located at. I saw another EV owner checked in, but too bad she couldn't charge because the truck was in an EV spot. The next day I notice the truck is gone but parked elsewhere, and there were lights and other handyman stuff. I suspect the person could be working at this hotel? Anyway, Ukiah is not EV friendly, most people drive a truck in this area anyway.

Pet friendly, which is kind of a plus since not that many motels allow dogs in Ukiah. However, I wonder what they would do with the extra pet fee. It seems the house keeping would have cleaned the room the same way as regular room guests. And there aren't even any poop bags and trash can like many other pet friendly hotels

I wanted to give this place more stars!

Extremely dissatisfied with this stay.
Room's dead bolt was broken, toilet seat was cracked, room was not vacuumed, smelled like cigarettes, breakfast was a joke, and each day I got woken up at 10am, even thought I put up the do not disturb sign. Mind you I worked graveyards and went to sleep at 8am, so this was extremely annoying. Front desk personnel Norma is tried to force me to check out a day early because they didnt know when my checkout day was. 
Pool and hot tub were closed by the health department, and parking is terrible. This is the only best western I have ever been to that I was disappointed with.

Go Elsewhere, You've Been Warned

My wife and I came out to watch our son play against Mendocino College in Baseball. The location was great with easy access to 101 and the college, the staff was great and the room was clean and quiet.

Visiting Mendocino College

The hotel was very clean. Lots to choose from for breakfast. The staff VERY accommodating. Beds very comfortable with plenty of pillows, and the rooms quiet with good air conditioning. Very great place to stay in Ukiah.

90th Birthday Party for my Grandmother

If you need a place to rest after a long drive then stay here. Otherwise, I'd continue driving and wait until you reach another BW. The employees are helpful and polite, but the rooms needed an overhaul and there wasn't enough of the hot food for all the hotel guests. One man waited over 35 minutes. Not sure if he ever got his hot meal, my husband and I left after that time.

OK place to rest

It is a well kept property
 No restaurants within walking distance.  Too small of a parking lot for pulling any type of trailer
 We had to park out on the dark street. Otherwise the staff are terrific, bed is comfortable, breakfast the usual fare.

Comfortable bed. Small parking lot.

Maid service only changed and made one bed.  The other was left just the way my grandchildren slept in it.  There were no tissue and the front desk clerk (female) handed me 2 rolls of toilet tissue to use.  No wastebasket liners.
The eggs were cold and lover cooked, the potatoes were under cooked and the sausage was burnt.  There was fixings for waffles but no waffle iron.  Couldn't get an answer about this.  
Fortunately the gentleman that checked us in on Christmas morning was pleasant, professional and made us feel welcome.  Too bad the female staff that was on the desk the 26th wasn't professional and was almost rude.


Poor service

The only negative thing I have to say about this hotel is that it has no elevator. I had two senior dogs that I had to help up and down stairs each time we went out. Otherwise It’s very clean and comfortable 

Very clean

Good hotel, thank goodness we had a generator there, the bed was so comfy I did not want to leave. Room was spacious  and the TV great. Breakfast could be improved. Clean room and sheets. We will for sure return to this site.

Best Western Orchard Inn

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment