Name: G.G.T. Tibet Inn
Address: 1860 Shelburne Road, Shelburne, Shelburne, Shelburne, VT 05403, United States of America
Rating: 5

Air conditioning

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

No elevators

General

Non-smoking rooms

Fridge

Cable TV

Shower/Bathtub

Shower

Rooms

Microwave oven

Meals

Free Wi-Fi

Internet

Offsite parking reservations required

Parking

Swimming pool

Beach/pool towels

Pool and beach

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Magic Hat Brewery

Overlook Park

Patrick Leahy Burlington International Airport

Plattsburgh International Airport

Edward F. Knapp State Airport

G.G.T. Tibet Inn

Shelburne

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

GGT Tibet Inn sounds interesting and exotic but it is neither. We paid over $300 per night on booking.com because we came with electric bikes and wanted the first floor room so that we could charge the bikes.  When we checked in, we were appalled by the run-down look of the building. It really should be called a motel, not an inn. The owner then informed us that it is his policy not to allow bikes in the room.  We stayed in other motels and never seen such policy. Owner suggested several places outside where we could charge the bikes, but only one worked, next to the closed and disgusting looking pool with brown water. The room was OK, but there was no heat turned on or AC. We were lucky that the weather was just right and the temp inside was OK.  There was no coffee machine in the room or breakfast. Wifi was available, but did not work in our room.  It was not the worst hotel in the world, but probably the worst in the Burlington area.

Overpriced,  but uncomfortable and unfriendly

I arrived 25 minutes early, the door to the office was locked and no waiting area. So I rang the bell; I had to wait outside in the blasting heat/sun until someone came. I asked if I could check in because it's already 3:05 pm and I needed to use the bathroom, the man said something a bit loud (almost angry) because I didn't completely understand what he said; I asked him kindly with "I am sorry" to repeat what he said, he told me angrily to just read the printed paper on the window, that the check-in would be at 3:30 pm. He said, "you don't have to understand me; you just have to use your brain and read." So, I waited in the car until 3:30 pm. When I went to my room, the key didn't work, I followed the instructions in the back of the card. After about 10 times trying and the key still didn't work, I went downstairs to let the same person about the key, again very kindly, angrily said, "Why can't you read the instructions. You did the wrong thing, and that's why it didn't work." I told him there was no reason for him to be so negative; I would appreciate it if he could just show me how to use the card so I could enter my room. This is the most unsafe accommodation I have ever put myself in. Perhaps because I am a female and traveling alone. During my conversations with this staff, I was so afraid that he would punch me or be physical due to his high tone and angry eyes. I am sorry to say this, but I thought staying in a place with Tibet as a part of its name would be a safe, peaceful, and compassionate place. The staff is absolutely the opposite of peaceful, patient, and compassionate. He is miserable and angry and has some issues. As a professor, I would suggest that the management provides the appropriate customer service training. The training should include an awareness/understanding workshop that highlight "it is normal for people to ask questions and for help" and "it cost no money to be kind."

I wish I had read the reviews from past guests. I would NOT recommend this place to anyone else.

Very rude and disrespectful service, I should have read the reviews from the past guests before I booked

I arrived around 8 or 9 p.m. - straight from the airport after my flight.  They had sold my room to someone else.  CREEPY, CREEPY guy followed me out to my car and videoed me.  The place really stunk.  Apparently they called while I was in flight - see other reviews that detail the same trick - and when I didn't confirm they sold my room to others during peak foliage season.  I had that reservation for MONTHS.  This business should be  shut down. There were no more rooms available in Burlington ANYWHERE.  I drove to Manchester Center - 3 hours in the dark through mountains.  Awful, awful experience here.

UNBELIEVABLY BAD

My sister and I arrived half an hour early to the inn. The office door was locked so we called the number. The man was SO RUDE saying don’t you see the sign on the door, and told us to wait outside in the cold or in our car for the 30 minutes. 20 minutes later he then walks up to our car and asks us if we are ready to check in, pretty unsettling. He gave us this long speech when we asked about cancelling a night for us about how the hotel booking websites rip people off, but I’m pretty sure he’s the one ripping people off. Then when we went to sign the do not smoke paper he started with another long speech about how he knows young people like to smoke and do drugs and all this stuff! I told him we don’t smoke and he said yeah well I’m not talking about cigarettes, unbelievable! We took our keys and stayed as far from him as possible. Would NEVER stay again. Miserable man with a goal to just spread his misery.

Listen to the reviews - AWFUL!!!!!!

Made a reservation at this inn and was told online I had up to 3 days ahead to cancel. I kept one room, but didn't need the other, so cancelled one of the rooms 2 weeks ahead of time., but kept the other. The inn cancelled both rooms, and when i called to correct the problem, he said my card was declined (it wasn't) and that if I wanted to rebook,  I would have to go through Booking.com again. When i asked if he could just re-book it himself, he had me jumping through all sorts of hoops ("call me back in two hours, I'm not at the office", and then wanted to charge me twice the amount! ). Booking.com suggested I call my bank, and when i did, they said that the inn cancelled the processing of the payments- they were not declined, as I was told. I wished I read all the other reviews before I wasted my time and energy with this,  apparently this last minute "card was declined" baloney is usual for this place.but hopefully this review will help others to avoid the hassle and save their wallets as well as some frustration:))

Terrible customer service, rude & unprofessional. Not worth it!

My wife and I, along with another couple, booked two rooms at the G.G.T. Tibet five months ago. The location was convenient for the bicycle tour operators to pick up all our luggage the next morning for the start of the tour. The owner cancelled our reservation while we were midflight to Burlington. He claimed there was a problem with our credit card. I got this message and called during our layover.  We felt quite panicked, because we knew it would be hard to find another room last minute during this busy time of year.  We attempted to explain to the person who answered the phone that we really needed and wanted the room, and could we please give him our credit card number again.  The person was abrupt, belligerent, and immediately accused us of trying to rip him off.  He said our only option was to go online and rebook the room (at more than twice the price).  Our friends called to request changing their room from a king to two double beds. The owner told them that they did not have any other rooms available and they could not change. I went online to book another room, because we had few options, and the only room they had was one with two double beds. He was clearly lying to our friends. When we arrived, my friend and I were outside organizing all of our stuff while our wives were attempting to check in. Picture this a retired school teacher and a cute little blind woman standing there with her cane. We are all 53 to 63 y.o. parents, grandparents, tandem bicycle riders, not your typical party hooligans. He informed us that he had once again canceled our reservation even though the card was valid.  When asked why, he flew in to a raging monolog which consisted of swearing and false accusations of us being bad people who take advantage of other people and he said he was afraid we would damage his property. He screamed at us to get off his property and even as we were leaving, ran out after us very aggressively, still yelling. We were completely slack jawed and it took a several days to wrap our heads around what happened. Our bikes were still packed in pieces in cases so we had to walk several blocks to stay at the only other room we could find, dragging along a ton of luggage and my wife following along with her cane. This is a week later and my stomach is still in knots typing this.

Refused to honor the price, our reservation, and so much more.

I would love to give a lengthy description of our stay... But the hotel would not allow us to enter our room. I was traveling with a bike and they demanded that I leave it outside. They did not offer a secure storage option and would not allow it in the room, despite it being clean. Read the other reviews before booking here!

Do not rely on them for a booking

The staff was so unpleasant and scary we left and found another place to stay. And it wasn't just us, we witnessed the front desk turning away a mentally handicapped woman and her mother who had a reservation. It's sad because we like Tibetans and wanted to support a Tibetan business.

Worst hotel experience ever

Owner is a PSYCO accusing everyone as pot smokers and thieves. When in reality he is a paranoid drug abuser.  Accused me on my second trip there as smoking pot in his room yet could not produce the notes he supposedly kept. Accused my Fience' of being a prostitute and threw us out over me Supposedly stealing a DO NOT DISTURB SIGN.   Then did not refund me for the next 6 day stay.  SMALL CLAIMS COURT perhaps ????  What an idiot. STAY FAR AWAY from this place. I felt like he was going to enter my room in the middle of the night so we left the next morning. This scum bag chased me to my car and tried blocking my exit. I had to forcibly push him away from my car as he took pictures of me doing so. What a  nut job ??? !!!

Should be renamed the BATES MOTEL

Long story short-Read the other reviews they are not wrong. Checked in for 10 days with my son. Moving to VT for work at UVMCC. I had to sign a no smoking/no marijuana statement ($100 fine). No problem. He didn't have a place I could store/lock my expensive bike, so I put it in my room like I always do. 
He was oddly aggressive,condescending and derisive when I asked about the internet password information.
I was up early the next morning to do work online and heard what sounded like an argument and yelling downstairs. At 9am he came to my door and asked if we wanted to move to the 1st floor and then asked what I had done with my bike. I told him it was in my room and he lost his mind! Red in the face, eyes bulging, fist clenched kind of losing it. He yelled at me, "what did I tell you? I told you not to put it in the room!" he was a man out-of-control.. more yelling... called me a "liar" , I tried to de-escalate the situation, asked him calm down to no avail. He said we have to be out by 11 and I said we would be happy to leave but I needed a refund, which to his credit he did, but charged $208 for the night! 
Pretty sure this is his scam, gets people to pay and kicks them out for some made up reason and doesn't refund the money or overcharges. The lobby pictures of the Dali Lama with Kelseng (owner) are comical because his behavior is anything but kind, compassionate or ethical.

G.G.T. Tibet Inn

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