Name: Knights Inn Madison Heights, VA
Address: 3642 S Amherst Hwy, Madison Heights, Madison Heights, Madison Heights, VA 24572, United States of America
Rating: 4

Air conditioning

24-hour reception

Smoke-free property

Heating

General

Non-smoking rooms

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Breakfast

Restaurant

Vending machine

Kitchen

Meals

Free Wi-Fi

Internet access

Internet

English

Languages Spoken

Free parking

Parking nearby

Parking

Swimming pool

Outdoor pool

Pool and beach

Business center

Fax and copy machine

Conference Hall

Business

First Aid Kit

Beauty and wellness

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Preston-Glenn Field

Knights Inn Madison Heights, VA

Madison Heights

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Adequate for my needs but not up to baseline expectations (soap in the shower, paucity of electrical outlets, etc).  Would stay again on my own.  Not exactly the flagship property for the Knights Inn franchise.

Adequate

really gross conditions….
My dad and I arrived with the hopes of staying for two nights. Upon entering the room and inspecting the beds, bathroom and general room area we soon were uncomfortable. The bathroom had tons of webs, multiple dead bugs, unclean shower wall with soap streaks. The bed sheets were horrid, stained, the main comforter with a really disgusting stain on top. There was hair in the sheets and holes in the walls.
Upon leaving and requesting a refund for the nights (in which we did not stay, we packed up and left to the Marriot hotel which did not disappoint) they did not refund us the money. It seems to be unkept, unprofessional, and over all a very poor business. The man who we contacted for the refund was disappointing and did not accommodate us for their lack of professionalism, cleanliness and ultimately their hospitality.

SCAM- disgusting conditions!!

I would not go here save your money... 😬 I feel scammed.
TLDR (To long didn’t read) Room wack toilet wack shower wack internet basically nonexistent BED WACK spiders are a problem manger wack manger suspicious especially over money maid helpful cool dude should be in charge REPLACE THE DESK GUY WITH MAID! 

{Full review}
Room is half way like the photos the outside didn’t look like the photos it looked run down, I thought I was in the wrong place. When I pay over $500 I expect better service. The guy was acting weird over $1 because his machine ate my money. Someone (I assume a worker) basically told us he asked for it to be fixed and it hasn’t been fixed. Desk guy said “I’ll check in the morning” basically I took that as code for “magically its fixed so you dont get your money back.” He was really trippin over $1 I was like to my self you know what I’m really not going to be out here in the cold trying to get someone to do the right thing and give me my money back. So I said don’t worry about it… If it works keep it, if not don’t worry about it and never went back in the front. The guy who told us about how messed up the machine is ran into us again and asked about the money, we told him the story dudes body language was like OH HELL NAW. He kindly said one second turned around went to the front and gave me my money back. Honestly that guy should be running the place not the other dude. I think he’s the maid? I don’t know… He did try to let us know “hey he’s not a bad guy…”giving us an excuse why he doesn’t go out at night which is completely valid! But WHAT I WILL NOT accept is him lying to me after telling him it doesn’t work he says “oh it works” CLEARLY NOT IF I AM UPSET AND FIRST THING I SAY IS IT ATE MY MONEY CAN I HAVE A REFUND! I saw some comments saying they’ll talk to management but I don’t think they do nor care. Onto the room holes in wall’s, toilet leaking water, shower barely ran and the paint peeling looks nasty. Beds are hard as a rock don’t get me started on the spider problem… The photos are definitely mostly click bait, the internet is not as advertised. Also the floors are dirty barely walked a step and my sock became brown. The place needs fixing up really badly. I really need to make it a habit to read comments and not just look at how many stars they have.

Suspicious Desk Guy 🙄

No flushable toilet, but no fefund given. Management accused me of being rude for not understanding and waiting until city water problems resolved... no time framed offered or assistance. I should wait. After all... "This isn't the Hilton.."
Unreal. Very sketch. Beware.

Very Sketchy... Beware

Tried to change date of reservation.  Was told have to go to booking website.   We made the reservation thru the front desk.  Would not change reservation date or refund monies.  Would have settled for a new date.   No help whatsoever.  No worries as there are other places that will get my money in the future.  See why the reviews show it as Poor.

Unhappy

Bath tub does not drain properly. Paint peeing off the ceiling. Burn whole on the bed covering. Cobwebs in the corners so the Coronavirus didn't cause this slumlords problem. Water stain on the walls. DONT STAY HERE!

Stay Away

Me and my finace booked a room for one night, when we walked in our room.. it smelled badddddd.... and the bathroom have little nets idk and the covers on the bed has holes in it. The phone isnt plugged up or works.. looks old. Cigerettes behind the dressers ughhh and the AC works good and tv and wifi. The wifi was the main reason i came for college work but expect an okay hotel room. I didnt look too much and dont plan to, scare of what i might find honestly. The hotel isnt worth 60$, its RUN DOWN! DISGUSTING! Wallpaper tearing! Holes! Look like someone busted through the bathroom door. I kept check on my car over the hours. Women walking around.. it was just shady stuff going on honestly. AVOID THIS PLACE! I would never come back here a day in my life! NOT SAFE FOR KIDS! OR BABIES! PICK ANOTHER HOTEL, YOU WILL THANK ME LATER!

DON'T STAY HERE!

People in office are very rude.  The restaurant is closed and appears to have been for a long time.  There is no breakfast and no coffee pot in room.    They charge a lot for a not so clean room, in need of maintenance.

Awful.

The chairs in the room were stained and one was broken. Also when you flushed the toilet it sprayed water all over the floor. AIRCONDITIONER did NOT WORK it was cooler outside than in the room. I will NEVER STAY HERE AGAIN

Bad Bad Bad

I may be only 21 yrs old, but I'm a Navy brat and have traveled a lot. This hotel was the single most disgusting experience of my life. Not only did the management pretend to give me a nonsmoking room, but there was a used towel in the tub and the sheets were not changed. I called the management today to give them a second chance to refund my charges of $71.70 for the one night stay (which I actually could not bring myself to stay there and had to pay for a second hotel) and they refused, saying I was threating them with wasting their time. Please do not stay at this Inn !!!

Knights Inn Madison Heights, VA

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