Name: Holiday Inn Express Waterloo Cedar Falls, an IHG Hotel
Address: 2127 La Porte Road, Waterloo, Waterloo, Waterloo, 50702, United States of America
Rating: 8

24-hour reception

Smoke-free property

Newspapers

Television in lobby

Express check-out

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Snack bar

Microwave oven

Meals

Free Wi-Fi

Internet

Free parking

Parking

Swimming pool

Pool and beach

Business center

Business

Fitness facilities

Sports

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Waterloo Airport

Holiday Inn Express Waterloo Cedar Falls, an IHG Hotel

Waterloo

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is the worst IGH facility out of the four we stayed in on a recent trip. It is way overdue for remodeling and update; everything about it says old, from a single squeaky wheeled luggage cart to a bathroom door that would not fully close. Breakfast did not even include cooked oatmeal (the only IGH facility on our trip that didn't have it)-the mandarin oranges were flavorless.
There was barely room to drive one vehicle in front of the main door for check-in. Walking to the front door was hazardous for disabled guests due to the uneven and sloped approach. Staff was friendly and accomodating, but the facility was disappointing at best. It's hard for me to see how it meets the requirements to be a Holiday Inn Express  facility!


Very disapponting

Family of four traveling for a graduation party.
I would rate this hotel 4 out of 5 stars only because the swimming area was just ok.  Water felt like it just came out of the tap.  That was our only minor issue. We weren’t there to swim, but it would have been a downfall with our kids if we did plan for more swimming.
Staff was amazing!  Check in, breakfast (especially 5/28) ladies were fantastic!
Food was very good.  Eggs, sausage, bacon, biscuits and gravy, cinnamon rolls, bagels, muffins, pancakes, yogurt, cereal.  Many juice options, milk, coffee.  Apples, bananas, clementines.  One of the best included breakfasts we’ve had.
Room was very clean.  Towels were brand new.  Beds we’re comfortable.
Anything we needed was taken care of promptly.  Our coffee maker didn’t work and the front brought us a replacement very quickly.  
If we needed fresh towels that too was quick and simple.
Close to highway.   Near Target, many restaurants.
Our family would highly recommend this hotel!

Great stay!

We wanted a place to stay in the Waterloo/ Cedar Falls while we visited the lost island water park. We settled on the Holiday Inn as it has a great location near the park and it had an indoor pool and hot tub (my son loves both and we knew we'd use it). We got there and the hot tub was literally filled with cement! We would've stayed somewhere else had we known this. The hotel itself was meh. Dated and not all that clean, but clean enough to stay and not walk out. The lobby and breakfast area however were very clean. The lady who checked us in and the man running breakfast were very nice, which was pretty much the only saving grace. 

There is NO HOT TUB!

Settled in to our room for the night. TV does not work. Staff said to forget it and made us move rooms. We went from 206 which was the end of the hallway to 220 which was at the end of the hallway in the opposite direction.
Pool not working spa not working.
Staff didn't care. 
Told system was down...not sure what that meant.

Nothing works

I was in Waterloo for Business and stayed at the Holiday Inn during my tenure. My experience overall was great and started at the very beginning. The flight I had actually arrived early and the hotel staff ever so graciously allowed me to check-in 3 hours early! The room was clean, staff was nice, and breakfast was good (coffee downstairs tasted good!)

Business Trip In Iowa

The downside to this hotel is that there are a lot of maintenance items that are needed.  Some things I saw during my visit are that the hot tub stopped working in the middle of a cycle, the toilet in my room was running a bit and the curtain in my room was torn.  Other than the hot tub, I can look past these items.

On the plus side, the Holiday Inn Express breakfast was largely back which was good to see since that is one of the reasons to go to a Holiday Inn Express.  I was still surprised that there was no pen, paper, Gideon bible or anything else paper in the room.  This must be a remnant of Covid precautions.  I misplaced my pen and ended up having to go down to the lobby to get one.  So, I definitely noticed this.

The area around the hotel has a mall, stores and restaurants.  It looked like the mall was pretty empty based on the lack of cars in the parking lot.  There is a waterpark/putt putt golf center nearby as well.  Overall, it is in a convenient area.

Maintenance

Room was fine. Went to breakfast and there was no meat whatsoever, just pancakes and cereal.  When I asked the desk clerk she said, "they hadn't been cleared for that." Yet, there were no  masks or social distancing in the eating area that I could see. We had stayed at a Holiday Inn Express the night before and there was a full breakfast at that one, so what she said did not make sense. I am writing this at the Panera down the street as they DO have a decent breakfast. Should have been informed at check-in that it was not the standard breakfast. Would not stay here again. 

Don't stay here if you want a decent breakfast. 

We stayed for one night.  When we walked in no one was wearing masks and there was a large party in the common area.  The front desk had a plexiglass glass shield.  The desk person was very nice.  She told us the door to the wing of rooms should block out sound but if we could hear the noise in our room to call and she would take care of the party.

Rooms could use a bit of a facelift but it was quiet.  Beds were very comfortable and everything looked clean.  Room had fridge and microwave.  

The only minor inconvenience was there were no wash cloths.

Quiet Rooms

Stayed here several times when working in the area. It’s clean and the staff is friendly and helpful. Located just off San Marnan Drive with several restaurants nearby. Breakfast is typical HIE choices, but again the area is neat and clean. Always ready even when going down first thing in the morning. 

Iowa November 2019

Nice hotel staff, recommended a place for dinner, bed nice and firm, pillows too soft though, breakfast ok as its the typical hot buffet, drive up area to check in very small, bad design. room very nice and clean.

Holiday Inn Express Waterloo Cedar Falls, an IHG Hotel

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