Name: Boarders Inn & Suites by Cobblestone Hotels - Wautoma
Address: W7696 State Road 21 & 73, Wautoma, Wautoma, Wautoma, WI 54982, United States of America
Rating: 7

24-hour reception

Smoke-free property

Television in lobby

No elevators

General

Indoor Fireplace

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Business center

Business

Pets allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Boarders Inn & Suites by Cobblestone Hotels - Wautoma

Wautoma

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Buyer beware.  The pictures on their website are dated, this property is in need of much TLC from power washing cobwebs off the exterior, to new paint, some of the draperies you see from the outside look ratty & tattered.  Property also needs real basic / regular cleaning in the interior (one example is that windows inside pool area were full of spiderwebs, dead bugs, etc.).  We were in the area for my son's MTB race & he said to me as we pulled into the parking lot, dad, I think we should stay somewhere else (the first appearance is that dumpy & he used to be a scout, so he's stayed at some bad scout camps).  Upon leaving, he said "dad, next year, we should just drive back & forth (100 miles each way) from home for the Saturday / Sunday MTB event."  Our door didn't fit in its frame well, so every room within about 5 rooms on either side of us could hear when we closed / opened our door.  The shower in the pool area only had ice cold water & that bathroom should be deep cleaned.  The name of the place including "& Suites" led us to believe all rooms were "suites" (but our room was a normal hotel sized room).  Hotel staff took their smoke breaks mere feet from the front door, so you had to walk through their cigarette smoke to enter / exit the main lobby.  Hotel staff could have been more friendly (they weren't rude, they just didn't acknowledge your presence if you passed them in the hallway / lobby).  They did not air condition the lobby / halls, which on a hot weekend got quite muggy.  Rooms need more outlets &/or USB ports to charge phones, watches, etc. at night.  (or bring a power strip so you can expand the one open outlet there is by the night stand).  

On the positive, the beds were fine / comfortable.  Room was clean & did have the tiny fridge & cable TV as advertised.  Plenty of coffee & tea in your room to make.  The free breakfast started at a good time (6 a.m.), whereas some places don't start until 7 a.m. on the weekends, causing you to miss when you have to be on the road early. (such as for a race)

Not planning to return

We never went!! After a review of bed bugs we were uncomfortable in staying there knowing they can live up to 12 weeks. We tried to cancel our reservation upon this information a day before our stay, unfortunately, we booked through a third party.  We needed them to email our third party with our request as of why to be able to get a full refund.  Unfortunately,  Shannon who answered the phone  was not very professional or personally.  She rambled on to something and would not let me verify what she had just said before hanging up on me. When I tried to call back  to speak to a manager,  she rambled  that there was not one on duty and what she had told me previously applied (which I didn't understand and tried to verify before she hung up on me in the first place), dear Shannon had hung up on me for the second time before I was able to get anymore information as when said manager would  be available. Hopefully said manager will be professional and understanding of said situation     .

BED BUGS!

Room was alright, but the toilet wouldn't completely flush.  After 1/2 hour or so it would go down but didn't flush it overnight for fear of the thing overflowing.  We were here for an annual picnic at the Opr Eng Training Center, so lots of people that had rooms were attending the picnic.  We were extremely unhappy to learn the next day that several people had bedbugs in their rooms and checked out,  Sure wish we would have heard this before we spent the night,  Now I am washing things and going over all belongings with a fine tooth comb.  

Beware of bedbugs!

Needs help everywhere. Mold and mildew in bathroom. Corners not clean, gross and disgusting. Sheets falling apart and patched. Carpet needs to be cleaned and smells removed. A/c was acceptable but stunk from old cigarettes and staleness.

Way beyond it’s time

The bathroom didn’t have a fan and had mold on the ceiling. The lightbulb above the bathroom sink didn’t work. Our room felt damp all weekend. No matter how hard I tried I couldn’t get the humidity down. 

Needs maintenance

Hotel is in need of updating. Our suite had the know hanging off the bathroom door. Toilet needed cleaning. Wals banged up and joists were showing. Very noisy!!! Party room was below our room yet other rooms were available to use. Guests running up and down stairwell outside our room and down the halls until 4 am. Shouldn't rent room above party room if guests are using it. Very 1980's feel in terms of equipment. 

Needs updating!!

Good location for our purposes. Nice selection of good restaurants nearby. Although we didn’t get the chance to use the pool, it was clean an inviting. Others were having a good time using it. Room was clean and accommodations comfortable. Only complaint is no elevator. Not a big deal, just a heads up.

Comfortable and clean

Rooms were clean and staff was friendly.  Front desk person Jaime was great in helping to make my reservation and providing excellent customer service. Due to covid protocol, breakfast wasn't the usual continental type but was a tasty premade jimmy dean sausage sandwich, and front desk persons gladly served the coffee.  Nice hotel and we plan to stay again next vacation.

Great Stay

The rooms were clean, beds were comfortable and breakfast was good.  I was really hoping that there were scrambled eggs at breakfast.  Our group didn’t use the pool but friends said pool and hot tub was nice.

Nice stay

My stay was very pleasant. The hotel was quiet and quaint. The front desk staff, I think her name was Laura or Lauren? was great! We had a nice funny but short conversation and it made my stay all the better. The beds were comfy but the pillows were too squishy for my taste. I would stay here again!

Boarders Inn & Suites by Cobblestone Hotels - Wautoma

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