Name: OYO Hotel Wichita Falls I-44 Sheppard Airforce
Address: 1015 Wolcott Ln, Wichita Falls, Wichita Falls, Wichita Falls, 76306, United States of America
Rating: 6

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Fire Extinguisher

General

Smoke Detector

Cable TV

Hairdryer

Shower

Wardrobe/Closet

Alarm clock

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Telephone

Services and amenities

Coffee/tea for guests

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Outdoor pool

Pool and beach

Doctor

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Lucy Park

Wichita Falls Regional Airport

OYO Hotel Wichita Falls I-44 Sheppard Airforce

Wichita Falls

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The price online is NOT what they will charge you at the location. RIPP OFF
ITs A RUN DOWN sh@th@le!
At 4:30  AM someone was pounding on the wall from the other room. 
 Good luck with your travels,  my advice is to run like hell and not to stop in wichita falls Texas... 

Run...

This place is awful.  First ,the receptionist was the most rude individual I have come across in a business. We had reservations for two rooms  with king beds for three nights. He kept saying we only we reserved for two nights . He kept saying two beds, two beds. He was holding the reservation in his hand that showed the king bed , 3 night reservation. Then when we get to the room , the fire detector was not there. The water in the tub could not be turned off. The television did not work. The big nice lobby shown in the pictures of amenities was never open.  The bed spread was dirty. It honesty is one of the worst places I have ever stayed. The worst part really was how rude the receptionist was.  I would obviously not recommend this place.

Awful

After securing the reservation with a credit card, at check-in the front desk informed me that they would not take a credit card and I had to get in my car to drive somewhere to obtain cash. When I resisted enough they went ahead and charged it to my credit card without issue. The room smelled fine but later that night the cockroaches came out in droves both from the headboard and the TV stand (on opposite sides of the room). I caught 4 cockroaches under 1 plastic cup. The next morning they were not very pleasant about "inspecting" the room and refunding my $10 (cash) security deposit, but they did.

No credit cards and literal cockroaches.

I reserved a room for two nights on a different website. They claimed their sewer line was busted and wouldn't refund my money. The help desk hung up on me too. Stay away from oyo unless you want to loose money.

It's a scam..

So let me tell you about the most unhappy experience when checking in at 11pm on 10/10/2020. I arrived to the night window. In the lobby, I see an elder woman asleep in the sofa. Not paying any mind to it and not trying to disturb her, I press the little white door bell thats on the counter. The lady glances up and speaks to someone behind the front desk. This older man, in pajamas comes to the night window and says "what do you want!" I tell him that I booked a room for 1 night through a 3rd party and its already paid for. I give him my name and he replied "I need $10 cash!" I respond with, do you have a credit card machine or an ATM? "NO! I DONT KNOW WHERE THERE'S ONE!" the man replied as he walked away. Puzzled, I walk away and was able to get the $10 cash from my companion. When I return to the night window, I ring the bell again. This time the older lady comes to the window and hands me a form to fill out. I do and hand her the form with the $10 cash when she hands me the room key. I stand waiting for a receipt since I just performed a cash transaction but only get the look of, "yes!" "Excuses me ma'am" I said, "Do I get some sort of receipt". The lady says that I will get my $10 when I check out after they verify that I didn't smoke or had pets in the room. "I know ma'am", I replied "but we just exchanged cash". I then hear someone speaking Hindi in the background and she replied back to him. The older man now comes out of the woodwork yelling at me because its only $10. Standing in total disbelief, I asked if he was the owner but the older lady told me no as she starts pushing this man away. They both disappear and im standing there in total shock. What should I do, I ask myself. The only thing I can think of at this moment was to write about my experience in this review. 

Unpleasant welcome

I cancelled my reservation due to illness. They charged my card even though I didn't stay there. When I called to attempt to get a refund, I could barely understand the representative due to his accent and a cracking connection . They absolutely refused to refund my $ because I cancelled the same day and it's "company policy" I recommend everyone to avoid Oyo for their poor customer service. He kept telling me It was my fault.

Cancellation not honored

I think title says it all!! This hotel didn't even wash the bedsheets and towels after previous guest left. They should be reported to Texas health and safety so that licenses is suspended or fined. See the picture of the towels.  I was absolutely shocked !

Good place to pickup COVID 19 Virus

Before arriving at Wichita Falls I called the hotel early in the morning and specifically asked about non-smoking rooms, and I was informed that it was a non-smoking facility.  After a long drive from Colorado with kids we checked in getting our room keys and went straight to eat since it was late in the evening. Upon our return, we went to the rooms and the smell of the rooms was unbearable!  I could barely breathe. I stayed a few seconds in the room. Enough time to see the wallpaper falling from the wall. The hotel needs maintenance!!!. We decided not to stay because of the strong cigarette smell in both rooms we reserved.  We talked to the person in charge and he told us we would not be charged for the rooms. We left in search of another hotel. Today, checking our credit card statement, we noticed that OYO charged us not only for both rooms but also for an extra U$ 11,00 for charge verification. This is unacceptable and we will dispute the charges. Honesty should come first!

OYO Hotel Wichita Falls I-44 Sheppard Airforce

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