Name: River Road Motel
Address: 828 River Road, Wisconsin Dells, Wisconsin Dells, Wisconsin Dells, WI 53965, United States of America
Rating: 7

Air conditioning

Smoke-free property

Heating

Ticket assistance

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Rooms

Coffee/tea for guests

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Offsite parking reservations required

Parking

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

H.H. Bennett Studio

Dells 4D Special FX Theater

Dell View Golf Course

German Glockenspiel

Paul Bunyan's Northwoods Lumberjack Show

Top Secret

Beaver Creek Springs Aquarium

River Road Motel

Wisconsin Dells

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The star is only to review. I didn’t want to post this as I used to like this place, but since the front desk woman LIED about refunding my stay and refused to release it to Priceline it’s only fair. First off the woman at the desk was definitely on something. Got checked into room 17 above the office and the room was disgusting, pubic hair in the sink and fridge, another guests BATH SPONGE still in the shower, and no knobs on the air conditioner. Expressed concerns to the front desk which took 10 min to answer because they were all upstairs in the room next to ours and the woman smirkingly tells us she’s going to tell off the man SHE HAD stay in the room before us, brings him in BAREFOOT to collect his sponge, and then laughs when she can’t get the air conditioner working WITH NO KNOBS. I didn’t have another $160 to stay somewhere else so I asked to switch rooms and she said there weren’t any and then SHE OFFERED A REFUND because I was taking it so smoothly. We accepted and parted on good terms and I was an IDIOT not to get her name but days later no refund called Priceline they tried to call the hotel WHICH DODGED THEIR CALLS and mine I called TWICE and left messages for callback and they refused to refund. WHAT KIND OF BUSINESS PRACTICE IS THIS TRY GETTING PROFESSIONALS AT YOUR DESK INSTEAD OF UNRELIABLE LYING EMPLOYEES I didn’t even ask for a refund and you refuse it? Don’t stay here simple as that they’ll scam you for every penny

Go Anywhere Else

Room was disgusting , door jam had a huge gap in it would be very easy to break in .
Had a musty smell , missing all woodwork around the door as well as base boards , pictures hung in random places (I'm sure to cover holes in the walls) sitting on the bed you could hear the broken springs , pillows cheap and next to no stuffing in them . Bathroom was not clean at all. 
Shades were missing almost all of the slats someone walking by could see right in as you are sleeping.  We stayed all of 15 mins then left to get another hotel room didn't even ask for our money back left our key inside and didn't check out, didn't want them to be able to rent to someone else and get money off of them too. 
Would NEVER go back just plain gross clearly no pride in ownership at this establishment 

Stay Away 

Clean comfortable room. Located across from River Walk and very close to all downtown shopping and restaurants. Very friendly staff. Recently remodeled rooms. Adjoining rooms fir bigger families. All the convenience without the noise! Will definitely stay again!

Super find!

This place is ok if you are on a tight budget.  Very very rundown.  When we checked in we were offer two choice of rooms and I said we had requested a king room.  Was told they only had queen room and that is what I booked.  Look up the confirmation and it said king room, first floor.  We ended up in a queen room on the second floor.  Stairway up to the room was very shakey.  Then when we got into the room there was a locked extra door  in the room.  Found out at about 2 in the morning that it was a door to the next room.  Found out when a person in the other room unlocked the door from the other side and decided to check to see if anyone was in the room.  Luckily the door on our side had a latch lock so they could not get in.  We never did find the remote for the tv and while looking the drawer for it there were three condoms in the drawer.  In the bathroom there was a knife stuck in behind the mirror and there was crap on the door.  Really think they need a better cleaning procedure.  All in all it was an little scarey stay here and we will definitely only use this motel in as an emergency stay only if we even do this.  Make sure to check the room for Surprises!!!!

Not At All Happy!!!!!

We made a reservation at this hotel because it was the only one that would rent a room for one night on Labor Day weekend for under $100. Actual price was $95. Wisconsin Dells is a tourist Mecca. 

The first offence committed by this establishment was that we didn't have any towels. The proprietor stated that we would have towels within an hour. I thought that wouldn't be a problem because we had a wedding to go to and there would be sufficient time for the motel to stock the room. Wrong! We got back from the wedding at near 10:30 pm and we still had no towels and the office was closed for the evening. The office was closed more than it was open. Luckily my daughter was staying in another room and loaned us 1 bath towel and 1 wash cloth. 

The second offense was a lack of privacy due to a vertical window blind that was missing half of it's slats. I didn't notice this when we first entered the room during daylight. We fixed that by taking one of the bed spreads and draping it over the window shade rod. 

Tile was falling off of the surround at the bathroom vanity.
Only one of two ceiling lights worked.
There were no batteries in the TV remote control.
There was a removable panel in the closet wall to access plumbing for the tub that was falling off the wall.
The air conditioner was not adjustable for temperature. No knob and the shaft it would have been mounted to was seized. The wall thermostat was similarly defective. Luckily the bed spread hanging over the window was not needed because the room was too warm to sleep.
The ceiling tiles would have been white at one time but had been painted black, I'm sure to hide stains. There were also holes in some of the tiles.
There was a refrigerator and microwave in the room and they worked. Maybe I should have left the refrigerator door open to cool the room. I didn't think of that at the time.
The room was large but in terrible condition and should not have been rented. Please don't stay here. You will regret it. Sleeping in your car would be a better option.

Sleep in your car if you have to.

You could not as for a better place for a motel to be in the Dells. One block from the main Dells area. Easy walk to everything Dells. 
The problem is that maybe this property is older, and it does take time any money to get it nice and better than it is. 
We stayed here two years ago, and it was not new and fresh, but it was fine. This year, maybe not a good as it was then. The staff is great, and seem to work hard, but there were several issues that need to be looked at. 
It took into the evening to get towels in the two rooms we had. The rooms are older, but they are clean. one of our beds was was worn out with a very big dip to the middle. Entrance to the stairs to get to room 16 are dark and kind of scary. I would not let my wife go out alone. 
The is not a staff person at the desk even at open times, so it is hard to get service if you need it.
I was told the new owners are working at fixing it up, and with some of that this will be a place that everyone wants to stay at. Until then, if you get the right room, it is not the worst place you can stay in while in the Dells.

Maybe It Is A Building Process

I took a chance on staying here because we were on a budget. The pile of stuff on the chair outside was there when we arrived & remained there for 2 days. The bathroom sink was damaged which we initially overlooked (after all that can cost a bit yo replace), there was a broken TV in the took (and a second one that worked). The room otherwise smelled & looked clean.
The first night we discovered that they shorted us a blanket, that one of the towels was extremely holey & the other had dirt & red hair on it. The steam from the shower made the dust webs in the corners of the bathroom stand out. The next morning my husband tried to go talk to them at the front desk at 10am, no one there. He called & left a message. When we came back at 2pm there was still no one there. In the evening when we were getting ready for bed someone brought us a blanket but no towels, though they did bring them the following evening. We we asked about maid service we were told they weren't expecting one but the 2nd night we were there someone spent over an hour vacuuming the room above us (middle of the night). We asked extra trash bags but never heard back. This is the first yime I've left a pile of trash in a room or a negative review for a hotel. But we had no way of getting rid of trash, no one seemed to be in the office during office hours & took forever to do simple things like provide a blanket or clean towels.

This place could be nice & we would have gladly left a good review if simple things had been done (clean towels, staff in office, trash removal).

Poor service

Stayed here 2 years ago n was excited bcuz u can leave your car in parking lot n cruise the 6 block strip up one side and down the other for souvenirs. Very close to restaurants n attractions. Loud area tho in party nightlife atmosphere. This time, the lights were not appropriately placed. Jimmy rigged power strip behind wall. Shower was dysfunctional. No deadbolt on door. Towel rack busted on wall. Veneer on sink coming off n repaired with duck tape. Dead bug in bathroom sink.  Electrical tape on dryer.....WHAT??!! Yes its true u get what u pay for n room was cheap.

Fix your place!!!!

We liked this place better than the very nice Shoreview Hilton Garden Inn we stayed at the prior 2 nights. Amy in the office was kind, the room was clean and quiet enough. The beds were perfect. The walk to Monk's for dinner was great. The place is old, being refurbished by good people, it seems. The room was spacious and simply furnished. Light switches were not ideally located.

A bit of grace

I reserved this motel for a quick 1 night stay. We tried to check in on two different occasions but no one is in the office.  I also tried calling but no one answered the phone. As a result, we had to get a different hotel. I have since tried calling multiple times to get reimbursed and left numerous messages and never received an answer or phone call back. The place also looks completely outdated, run down, and questionable.

River Road Motel

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment