Name: River Road Motel
Address: 828 River Road, Wisconsin Dells, Wisconsin Dells, Wisconsin Dells, WI 53965, United States of America
Rating: 7

Air conditioning

Smoke-free property

Heating

Ticket assistance

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Rooms

Coffee/tea for guests

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Offsite parking reservations required

Parking

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

H.H. Bennett Studio

Dells 4D Special FX Theater

Dell View Golf Course

German Glockenspiel

Paul Bunyan's Northwoods Lumberjack Show

Top Secret

Beaver Creek Springs Aquarium

River Road Motel

Wisconsin Dells

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Clean comfortable room. Located across from River Walk and very close to all downtown shopping and restaurants. Very friendly staff. Recently remodeled rooms. Adjoining rooms fir bigger families. All the convenience without the noise! Will definitely stay again!

Super find!

We stayed in a clean &  Beautiful newly renovated room on 11-6-2021. Very spacious & convenient to downtown Dells. Mike was very friendly and went out of his way to accommodate  our needs. This is the place to stay if you are looking for  a good nights sleep on a budget, with no need to pay for extras that you wouldn't use anyway. They also have very convenient  ample parking.

Nicw place to stay in downtown Wisconsin Dells.

This is our go to motel for family gatherings in Wisconsin Dells.  The price is very good, the rooms are large and clean, and best of all, it is just a block off the main street of the Dells.  Park your car and walk everywhere.  Plenty of restaurants and shops nearby.  The rooms actually seemed a bit more fixed up this year than last.  I appreciated that there was no carpet in my room.  Pets are welcome.

Another great stay

We liked this place better than the very nice Shoreview Hilton Garden Inn we stayed at the prior 2 nights. Amy in the office was kind, the room was clean and quiet enough. The beds were perfect. The walk to Monk's for dinner was great. The place is old, being refurbished by good people, it seems. The room was spacious and simply furnished. Light switches were not ideally located.

A bit of grace

This is a nice budget motel close to the downtown main drag and within a couple blocks of the Dells Upper Boat tours.  Remember, you get what you pay for. You can't expect 5 star resorts with all the amenities for $60 in a resort town like Wisconsin Dells. There are chain hotels in this town for two to three times the rate that have much worse reviews. I was not interested in free waterpark tickets or a swimming pool but more for price and location and River Road motel fit the bill.

You can't beat the location for the downtown area, shops and attractions. I was one short block from the 200 block of Broadway. and the boat docks.  Anything else I wanted to see I would have had to drive to anyway. For the room itself. It was very clean, no carpet to get dirty, all hardwood floors but they still need mopping and cleaning now and then, at least every few days. There was a small table with two comfortable and clean chairs to sit at, I had a single queen bed and there was a microwave that I didn't use and a refrigerator with a small freezer compartment that I did use. It kept everything very cold including the blue ice packs I had for my cooler.

The room seemed updated with fresh paint, flat screen TV mounted on the wall, pictures and wall treatments. The bed and sheets were clean even though the springs were a little squeaky. The mattress was comfortable. The Amana A/C unit was very efficient and not loud. It was in the upper 80's and low 90's with very high humidity, the kind that makes your clothes damp and clammy the minute you walk out the door, but the room was always cool and comfortable.

There were plenty of places to put clothing and suitcases and a rack with hangers, which I usually don't use. A small night table attached to the wall by the bed was good enough for me to put a clock and my CPAP machine on. There is no phone or clock in the room, but most people have their cell phones anyway.  I got a small alarm clock from Walmart before my trip so I would know what the time was when I work up in the middle of the night. The electric outlets are few and hard to get at so bringing a power strip or extension core is a good idea for phone chargers and anything else.

The bathroom is updated with a nice cabinet and a marble style sink. It includes soap, shampoo and a hair dryer. I don't like motel soap so I usually bring a bar of my own soap from home. There is a big mirror above the sink, the tub and shower seem to be fairly new with a nice shower curtain. Shower pressure was great. Lots of hot water. There were about 5 rolls of low end toilet paper in the cupboard beneath the sink so I didn't worry about running out. The toilet was kind of cramped between the wall and the sink, and the toilet seat was a bit too small for this toilet and it was loose. Not too big of a deal.

Now I'll get to the issues. True, it's a nice clean motel that seems to have been updated, but the walls are very thin. The day I checked in a couple was also checking in with about a 2 to 3 year old boy. As luck would have it, they had the room above me. That kid was running and stomping around up until close to 11pm every night!  I though they would crash through the ceiling into my room and it was very loud!  Then the third day people with a large dog moved into the room next to me. They must have gone out for the evening because I could hear that dog howling and wining for the next two hours as if he were right there in the room with me!  Very loud!   I don't expect the motel to tear down the walls and put insulation in them, but you need to be aware the walls are thin and you can hear everyone above you and in the next room clear as day.

Maid service is non existent here, and I mean non! I checked in about 2:30PM on Sunday and first thing I noticed were no towels or wash clothes. I ran down the woman who checked me in and asked about the towels. She said, "They didn't give you any?" That should have told me what the housekeeping would be like. She gave me 2 each of bath and hand towels and 2 washcloths. That was the very last I saw of anyone concerning housekeeping.  I went out the next morning and expected when I got back late afternoon the room would be cleaned and the bed made. Nope!  No one had been in the room, and no one would be in the room to clean the 4 days I was there.  I know $60 a night is not that much but the room should at least be cleaned and the bed made each day.

This is my biggest issue of all.  There is no deadbolt or chain on the door!  All there is is a very cheap looking brass knob, a bit loose with a push button to lock it from the inside.  No new electronic lock with a key card, just an old fashioned regular metal key. This was a room with an adjoining door and that had both a chain and deadbolt, but not the main door, the door anyone off the street can enter either while you are gone or asleep.  This is a 24 unit motel. How much cost is it for their handyman to install deadbolt locks on all the doors? I've installed dozens of them on doors and houses myself.  It's not that hard or expensive, especially if done in the off season. In these times safety is very important and no deadbolt or chain on the room door is not safe or smart. I ended up putting one of those chairs under the door knob at night for safety. I figured if it wouldn't stop someone from getting in, at least the noise of the chair falling would wake me up.

I did request when I booked through Booking.com for a ground floor room as I have knee and ankle issues and the motel did accommodate me. It is nice to park right in front of your room and have about 5 steps to get to the door. The ICE machine was not working but with the refrigerator, I just put some bottles of soda in there and really didn't need ice. Check out time was 11AM and when I went to check out about 10 minutes before then, the office door was locked and the woman manager and maintenance guy were walking out the motel parking lot and down the block. I wasn't going to wait for them to get back but there was a key drop box next to the door. When I checked in I stated I would be leaving Wednesday morning, so I will watch my credit card to make sure there are no extra fees added.

I would say this is a good place to stay for the cost and location, and the room is nice and clean. I can over look the housekeeping or lack there of and even the paper thin walls. The biggest issue is the lack of chain and deadbolt on the room door. That should be fixed and people should be aware. I took videos of my room, room 4 that I posed on YouTube if anyone wants to see just what the inside of room 4 looks like.  Just do a search on Youtube for "River Road Motel Wisconsin Dells" and watch part 1 and part 2.  Be sure  you listen for the dog in the next room.  It's not hard to hear!  Keep in mind my room was smaller than the normal room because I was by myself with one queen bed.  Other rooms have double beds and appear to be larger overall.

The River Road Motel is an older property, but I am not sure you will find a cleaner motel anywhere. 
The location to the downtown area can not be beat since it is only one block of the main street. The rooms might be a bit small, but they are super clean, and the people there are very friendly. The beds are nice, and the water pressure in the shower is better than my home. You can not find a better or cleaner room in a high dollar motel.  
The room, location, and price are all great when visiting the Wisconsin Dells.

Great Location, Very Clean Stay

You could not as for a better place for a motel to be in the Dells. One block from the main Dells area. Easy walk to everything Dells. 
The problem is that maybe this property is older, and it does take time any money to get it nice and better than it is. 
We stayed here two years ago, and it was not new and fresh, but it was fine. This year, maybe not a good as it was then. The staff is great, and seem to work hard, but there were several issues that need to be looked at. 
It took into the evening to get towels in the two rooms we had. The rooms are older, but they are clean. one of our beds was was worn out with a very big dip to the middle. Entrance to the stairs to get to room 16 are dark and kind of scary. I would not let my wife go out alone. 
The is not a staff person at the desk even at open times, so it is hard to get service if you need it.
I was told the new owners are working at fixing it up, and with some of that this will be a place that everyone wants to stay at. Until then, if you get the right room, it is not the worst place you can stay in while in the Dells.

Maybe It Is A Building Process

This place is ok if you are on a tight budget.  Very very rundown.  When we checked in we were offer two choice of rooms and I said we had requested a king room.  Was told they only had queen room and that is what I booked.  Look up the confirmation and it said king room, first floor.  We ended up in a queen room on the second floor.  Stairway up to the room was very shakey.  Then when we got into the room there was a locked extra door  in the room.  Found out at about 2 in the morning that it was a door to the next room.  Found out when a person in the other room unlocked the door from the other side and decided to check to see if anyone was in the room.  Luckily the door on our side had a latch lock so they could not get in.  We never did find the remote for the tv and while looking the drawer for it there were three condoms in the drawer.  In the bathroom there was a knife stuck in behind the mirror and there was crap on the door.  Really think they need a better cleaning procedure.  All in all it was an little scarey stay here and we will definitely only use this motel in as an emergency stay only if we even do this.  Make sure to check the room for Surprises!!!!

Not At All Happy!!!!!

I took a chance on staying here because we were on a budget. The pile of stuff on the chair outside was there when we arrived & remained there for 2 days. The bathroom sink was damaged which we initially overlooked (after all that can cost a bit yo replace), there was a broken TV in the took (and a second one that worked). The room otherwise smelled & looked clean.
The first night we discovered that they shorted us a blanket, that one of the towels was extremely holey & the other had dirt & red hair on it. The steam from the shower made the dust webs in the corners of the bathroom stand out. The next morning my husband tried to go talk to them at the front desk at 10am, no one there. He called & left a message. When we came back at 2pm there was still no one there. In the evening when we were getting ready for bed someone brought us a blanket but no towels, though they did bring them the following evening. We we asked about maid service we were told they weren't expecting one but the 2nd night we were there someone spent over an hour vacuuming the room above us (middle of the night). We asked extra trash bags but never heard back. This is the first yime I've left a pile of trash in a room or a negative review for a hotel. But we had no way of getting rid of trash, no one seemed to be in the office during office hours & took forever to do simple things like provide a blanket or clean towels.

This place could be nice & we would have gladly left a good review if simple things had been done (clean towels, staff in office, trash removal).

Poor service

Stayed here 2 years ago n was excited bcuz u can leave your car in parking lot n cruise the 6 block strip up one side and down the other for souvenirs. Very close to restaurants n attractions. Loud area tho in party nightlife atmosphere. This time, the lights were not appropriately placed. Jimmy rigged power strip behind wall. Shower was dysfunctional. No deadbolt on door. Towel rack busted on wall. Veneer on sink coming off n repaired with duck tape. Dead bug in bathroom sink.  Electrical tape on dryer.....WHAT??!! Yes its true u get what u pay for n room was cheap.

River Road Motel

Main amenities of the mini-hotel

Location

Available rooms

Location

Description of the mini-hotel

What other amenities are there?

General

Rooms

Meals

Internet

Tourist services

Parking

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment