Name: Serena Inn & Suites - Sundance
Address: 2719 E Cleveland Street, Sundance, Sundance, Sundance, WY 82729, United States of America
Rating: 8

24-hour reception

Smoke-free property

Television in lobby

Express check-out

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Breakfast

Vending machine

Meals

Free Wi-Fi

Internet

Sun Deck

Recreation

Free parking

Parking

Business center

Conference Hall

Business

Pets allowed (under 5 kg) (surcharge)

Pets

Location

At the hotel

Serena Inn & Suites - Sundance

Sundance

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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2-beds

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4-beds

40-beds

5-beds

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9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Clean, large rooms greeted us.  Shower wasn’t great, but the staff could not have been friendlier or more helpful.  It was a great place to crash.  The pool was a little cloudy, but my boys were not really planning to swim anyway.  Very spacious breakfast area with standard “continental” fare.

Highly recommend!

Great spot- refurbished Best Western.

Greeted warmly at the front desk, Was able to use hot tub.  Clean Room. All was a good trip.  Room was very large and plenty of space in the bathroom for everything.  Good lit parking lot.  Clean outside and place for dog t run.

Highly Recommend

We stayed overnight on an emergency family visit, and weren't in the hotel much, but it was clean and comfortable. The staff was very friendly and helpful. The manager, Bobbie, made sure everything was ready for us and was communicative throughout. We would definitely stay again.

Convenient location, friendly staff

We had a fantastic stay. The Manager Bobbie took care of us and she was extremely friendly and made sure our stay was problem free. Clean and comfortable. Thanks again for everything. We will return 😊

Great place to stay and friendly staff

As a frequent visitor of the Best Western hotel chain this particular location is very nice.  The parking lot is big, laid out well and has plenty of lighting.  The folks at reception were very friendly and accommodating.  The room was clean and more specifically so was the bathroom.  Beds are comfortable with nice bed linens.  Overall very nice first impression.   

Great first impression

This place was near Devils tower and on the way too Mt. Rushmore.  The rooms are clean, the beds were very comfy and the pool/hot tub area are wonderful.  Trace at the front desk was very helpful.  Cowgirl Pizza down the street was great.

Very comfortable

Comfy beds & pillows

Great shower & shower heads. Clean rooms. Attentive clerk. Sitting between devil’s tower & deadwood it was a great option for our group. Near the park & also ate a late supper across the street. 

Great night

Yes, this is an older hotel and could use an update - but it was clean, the people were extremely nice, and it was quiet.
We didn't bother with the 'breakfast' as there are so many restrictions with the COVID, but the hotel provided a great list of good local restaurants. 
We slept with the window open both nights and you could not hear the highway noise. It was very nice, very relaxing.

nice place to stay

The hotel is an average stay. It could use a good renovation. Breakfast was ok. Our key cards quit working more than once. Desk clerk was accommodating but slow. Check in process was slow. But not a lot of choices in town.

Average stay

The guy at the desk and the folks cleaning the rooms were all very friendly with smiles and greetings.  Doesn't this just make all the difference?  The coffee was good  and there were several breakfast choices including biscuits and gravy.  The room was clean.

I had to ask for "clean" pillows as there were long hairs on three of the four pillows.  The guy at the desk brought them to me right away and said it was due to static.  Maybe it is.  Let's have housekeeping really check this out before placing them on the bed.  Just one little step and it takes it over the top.  

No cushy beds here.  They are firm and could use an upgrade but I did sleep well.
Thanks for the stay.

I took some gorgeous pictures of the countryside from this location.

Serena Inn & Suites - Sundance

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