Name: Unique Luxury Colony
Address: Rambla De Las Americas Y Blanes, Colonia del Sacramento, Colonia del Sacramento, Colonia del Sacramento, 70000, Uruguay
Rating: 7

Elevator/lift

General

Restaurant

Meals

Conference Hall

Business

Location

At the hotel

Costanera Sur Ecological Reserve

Mujer Bridge

Kirchner Cultural Centre

Casa Rosada

Pacific Galleries

Plaza de Mayo

Cabildo

Lezama Park

Plaza Dorrego

Teatro Colon

Obelisco

Recoleta Cultural Center

Museo Nacional de Bellas Artes

Palacio Barolo

Plaza de los Dos Congresos

Jorge Newbery Airport

Japanese Garden

Buenos Aires Botanical Garden

El Rosedal Park

Plaza Italia

Plaza Serrano

Plaza Julio Cortazar

Unique Luxury Colony

Colonia del Sacramento

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Very good hotel with plenty to do. Rooms are quite big with Asian decoration, Although they may have some greater detail distinction. The facilities are very spacious, has a large pool in which multiple activities are performed and other heated in-door pool. To highlight the spa is amazing with two minimalistic yacuzzys where you can perform many activities.
The breakfast buffet is complete and very well served. On the second floor has the reading room with a big piano and where guests usually gather to watch the sunset over the river. The staff is super friendly and kind. IIt has many more sectors where you can read or listen to music. Great hotel with good price-quality relationship to enjoy the shore of Rio de la Plata.

Great hotel on the River

What do I mean.!!
Colonia has one of the best sunsets in the world, so depending how long you stay you must find a great spot to clap the sunset...

At the Colony they have a viewing balcony just for this purpose..so enjoy it..

Now the hotel says 5 star but it is not.

The rooms are ok but walls are thin...the service way below par..

The outside pool is small compare to others..
The Spa and indoor pool is the best bet..BUT to get to it you must go thru a tunnel under the road!!

Food is good..

In high season they have many activities for kids and kids club... also in peak season they provide 1/2 pension food meaning you must have it!!

Over all this could be a great hotel, if only the owners believe so and did something about it...

Summary stay for the Spa and View the rest you can do better elsewhere.

Define what you want and if you can't have it stay here.

It´s a real shame this former Kempinsky hotel hasn´t been well maintained to its previous standard. The rooms are very spacious and comfortable but the paper thin walls may disrupt your rest by your next door neighbour´s conversations, telephone rings etc.  According to the Receptionist all rooms have that defect and those on the top floors complain about hearing the restless pigeons on the roof. The Hotel as such is huge and attractive, in parts very sunny, but the main problem is that it is DIRTY. Plain dirty. We spent 5 nights over the New Year  and could see over and over again the same areas had not been dusted or swept, or if they had the gathered leaves remained piled up untouched throughout our stay, wiaiting for someone to pick them up. 
During our 6 days there we used the pool but had to complain to the lady outside the Spa area because the pool was covered by small black insects(like small flies) so you couldn´t swim without being covered in them, We really made use of the showers to wash out after coming out of the pool.  The day we arrived there were about 12 kids playing in the pool with rubber balloons filled with water, very popular in South America during Carnival. The remnants of those remained floating in the pool till we left. The bottom of the pool floor was never swept and cigarette buds could be seen, The wooden deck surrounding a side of the pool was broken in parts and some planks out of place: an accident waiting to happen! Even the pool area opened at 8.30am staff never came to clean, re arrange the chairs/tables or pick up the previous day´s bottles and glasses till about 11.00am. The chaise were dirty and sticky so we had to cover them with complimentary towels provided by the hotel. 
The New Year´s Eve Dinner was nicely prepared and a delightful singer entertained us with internationally reknowned songs which everyone could follow. Even though we didn´t go to watch, on our first 2 nights 2 international films were shown in the hotel´s cinema close to the restaurant.
I agree with some of the comments provided by other contributors regarding the restaurant and housekeeping staff: Some were lively, enthusiastic and eager to help while others just didn´t seem to care. But we obtained very good service after we tipped the staff after requesting a change of pillows and more clothes hangers (our double room only had 3!)
My suggestion to the hotel would be to hire more cleaning/,maintenance staff, especially someone with a  strong attention to detail to improve the general well-being of the guests. This is the first time I ever complain about a hotel´s cleanliness.

Delete "Luxury" from the name of the Hotel

Terrible hotel. The staff was very rude, my bedroom had cigarettes smell, and they didnt move a finger to
Fix it. the hotel is too dark, and there's only a tiny light into the room. Play room is abandoned. a room service, changing towels, making up the bed, (it was 9pm) was very late. When i complained about it , the man at the reception said: "there's always a first time". They're not kind to the guests. Such a pretty city and such a bad hotel, that's melancholic. f*** them. i do not recommend for anybody

The saddest hotel i've ever seen

Staff was inconsiderate and rude with me when I asked for an extra towel and said they didn't have any. When my sister went to ask the same thing suddenly their tone changed and they were willing to accommodate her. They said they would send up the towels right away. The towels never came. Additionally, the pillows had bugs on them and the lights are never turned on in the common hotel areas..not sure if this some terrible idea to save money. Finally, the WiFi service is awful and can't be accessed consistently from within rooms. It only works in the common areas of the hotel, which as I mentioned do not have lights. 

Unique Luxury Colony

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