Name: Hai Duong Hotel
Address: 54 Nui Ngoc, Haiphong, Haiphong, Haiphong, 8431, Vietnam
Rating: 4

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Smoke-free property

Ticket assistance

Washing machine

Express check-in/check-out

Private check-in/check-out

Upper floors accessible by elevator

General

Allergy-free rooms

Non-smoking rooms

Room service

Fridge

Family room

Cable TV

Hairdryer

Locker

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Slippers

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Bottled water (at extra charge)

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Recreation

Offsite parking reservations required

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Cat Co Beach

Cat Bi International Airport

Van Don

Hai Duong Hotel

Haiphong

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Large room, clean with a view on the street. Bathroom was old but ok
Light breakfast ( just toast and eggs, Vietnamese version not available for us) 
Very welcoming staff, who help us to book our travel to Hanoi. Only one remark about that, ask the staff to provide a ticket. 


Good stay in cat ba

Reviews on booking.com are misleading. We arrived to the man who must run the place sleeping and we woke him up for him to tell us the room we booked was broken and there is another one we can use. He offered to let us see it first. It was musty without a window so we said we would think about it but decided to stay to save the hassle of looking for somewhere else and as we were spending most of time on trips and just didnt want to make a scene. He cancelled my booking on my phone on booking.com as the room was changed, I didn't know what he was doing exactly so that's why I can't review it there. 

The room was clearly never really used and didn't feel like it had been properly cleaned in months. The fan was so dusty we didn't use it. We didn't use the towels as they looked like they had been there for months. Bed clothes was just a fleece on each bed, one with holes in it. Luckily we had our own fleece to put between us and the blankets.

Bathroom had 2 leaks on the roof and one damp looking roof tile because of it. And there was a couple of small cockroaches in it but luckily they kept themselves to themselves. 

The only thing that kept us there was that the man on reception appeared to be running the place on his own, he was very helpful and recommended and great restaurant to us and showed me how to drive a motorbike that I hired from the hotel. Breakfast had a few options. I had egg and bread which was grand. 

Overall I think it needs a revamp and a clean and another member of staff. Or even just freshen up the room before guests arrive. This would have made the stay a little bit better for us.

Friendly staff, terrible room

Not to be rude, but my girlfriend and I had a bad experience in this hotel. We found it on booking with a rate of 9.2, so we thought it would be great. 

But this was not the case...
When we arrived the woman at the reception was asleep so we had to wake her up. She only asked for my passport and gave no explanation about the room, breakfast time, WiFi, possibilities,...

The room was spacious and good WiFi but that is all that was decent. The blankets were dirty, a towel had blood on it, mold on the wall, bathroom all wet and worst of all: the airconditioning had a very bad smell. We took 10 minutes to think about it and decided to ask friendly for another room. At this point, we saw a little girl about 10 years old going in the elevator with cleaning stuff, probably to clean a room... we did not like this at all! That is not the task for a little girl!

We went to the reception and after a little while the woman showed up finally. We asked for another room. In poor English the woman Said that all the rooms were taken so we should just go...

Say no more...In almost three months of travelling throughout south east Asia we have never left a hotel so fast...So we just grabbed everything and went to another one. 

Badest experience ever, but keep smiling! 

First time ever we left after 15 mins

1 hour after check in, we realized that the A/C did not work, no hot water, bad smell in the room, dirty towel, but when we want to leave they forced us to pay half of the roomrate. After explaining so many times about their bad accomodation, they let us go without paying. But that was the worst experience we had in Vietnam.

Hai Duong Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Languages Spoken

Tourist services

Recreation

Parking

Pool and beach

Kids

Pets

Policies

Check-in terms and conditions

Additional information

Payment