Name: Kim Dung Ha Long
Address: Oposite Cai Dam area Hamlet 7A,, Halong, Halong, Halong, 8433, Vietnam
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Heating

Terrace

General

Room service

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Ironing

Laundry

Concierge services

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Breakfast

Breakfast in the room

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

English

Languages Spoken

Bike rental

Recreation

Free parking

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Cat Bi International Airport

Van Don

Kim Dung Ha Long

Halong

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We were greeted with a warm welcome from what we believed was the manager. Our room was ready early which is always a bonus. 
The room was a good size with a nice view of the lake. The mattress was a nice size but very uncomfortable and the sheet was constantly falling off. The tv in the room had a few English channels. 
The location of this hotel is very poor, no nearby shops, restaurants, attractions in walking distance. The manager however was amazing. He booked us a boat trip, showed us where to go for food and we used the onsite taxi which was very cheap. 
Overall this is an average hotel to stay at, many locals in the area were extremely rude to us as they were staring and laughing as we were the only tourists around. We didn't enjoy our stay in halong bay but the manager was a great help in making our time there better.

Good customer service, poor location

The hotel is quite far away from the main part of the city. It,s very clean, Rooms are big with a great view. The only problem we experience was that the personal didn´t understand english so it was really hard to comunicate our needs.

Nice

We arrived early and no one around, when we were shown our room we were in total shock as the mattress was only 3 inches thick and rock hard, basic but price is cheap so not an issue, we decided to leave and check into another hotel, however excellent customer service was offered and we paid one night and a taxi was booked for us. Ok if on a very tight back packing budget but mattresses would certainly be an issue as you wouldn't have a good nights sleep.

Oh dear 😂

Travelled in the overnight phuc xuyen bus from Sapa. Arrived at 6am to the hotel. Even though I had emailed prior to arrival giving the time of arrival there was nobody there and everyone was asleep. We woke up a young lad upstairs. He asked our name and just gave us a key in return for our passports. Room 602, I don't know if all rooms are alike we only saw one. Lift up to room is ample big enough for three adults and three cases. When we got into the room the view of stagnant lake with rubbish and dead fish which is looking over the dockyard. Mattress was rock hard and I mean really reaaaaallly solid. It was so bad it turned into a joke which we took a video of to show everyone back home when we return from our travels. We had a family room and after 2 hours decided we would never be able to sleep on them. They still made us pay for the day which we agreed, it was better than the 2 nights he tried to charge for but called manager they agreed only one. This is not somewhere one should go to sleep. It would be a great shower/wash room or a storage room for the day. We tested the bed and then the floor and there was no difference between solid wood floor and what they called a mattress. Honestly comical. 

What a disaster.

Although it's far from Bai Chay beach and the center of Halong City but you can easily get there on a taxi with 3 dollars. The room is clean and full of sunshine. The staff is helpful and the price is reasonable.

Kim Dung Ha Long

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