Name: Halong Diamond Hotel
Address: 42 Bai Chay Street, To 5, Khu 4, Halong, Halong, Halong, 00000, Vietnam
Rating: 4

24-hour reception

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Cat Bi International Airport

Van Don

Halong Diamond Hotel

Halong

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This restaurant is recommended by our tour manager for cleanliness (health safety). He suggested we do not take chance with local food.
We ordered beef, sweet and sour pork ribs, a cabbage dish. The beef dish is very chewy, the pork ribs were tough. The cabbage dish is ok. But it is clean and no safety risk.

Diamond Restaurant on the first floor of Ha Long Palace hotel

We booked this hotel well in advance. Upon arrival the young guy working said the hotel was fully booked out. I showed him the recipt and payment of my room that me and 3 other people payed for. He still went on how it was fully booked out. 
He then sent us 3 blocks down to another hotel. We tried to get the sunrise hotel to pay for it. But there was no chance. I was never getting my money back from sunrise hotel. So we had an argument and i then had to pay for 3 people to stay in another hotel. So thats 2 hotels iv payed for. So ridiculous. We then carried out and stayed our night there. Upon leaving the same guy from sunrise hotel was at the hotel we were staying at and told us we had to pay government charges. NEVER BEEN SO RIPPED OF IN MY LIFE. Do not stay here.

DO NOT STAY. YOU WILL GET RIPPED OF.

Booked this hotel 2 months in advance.  
Turned up on the day only for them to say there booked out. Mind you we also payed in advance . They sent us to a hotel 3 blocks away and had to pay again.. we didnt get any refund or apologies. 
Once we payed they then wanted a government charge. Total crap. Do not stay here.

STAY AWAY FROM THIS HOTEL

Pro: Huge room.

Cons: Very noise, not from the road traffic but from the staff & guest screaming at each other between floors.
Breakfast only have 2 slices of toast and an omelette for each person.
Room are rundown and dirty (found roaches).
Staff are rude and unfriendly, Chased us out of the room at 11am.
no internet in room.

Stay away

We arrived at this hotel with not very high expectations for the price, and sadly, we were proven correct. As we are about to check-in, we are almost immediately given a sales pitch for boat tours in Ha Long. We politely declined and were given our room key and after some delay, our passports too after all the photocopying!

The room was very large, but also, very dated. The hot water was a bit murky so caution is advised. Further, it became very noisy at night with guests running up and down the halls - no idea why!

When it came to breakfast, the staff were reluctant to serve anything. After a bit of a push, we were given two extremely oily fried eggs and toast - stone cold.

In general, the staff were very unwilling to help. As an example, the hotel offered wifi and had a spare computer, but we were denied access because it was not connected to the net?! Communication was a bit difficult as no one spoke English apart from the local tourism salesman, not really their fault, I know.

Perhaps it was just the time we went, but the town was also literally dead! We ended up staying 1 night out of the 3 planned. Hotels down the road looked a bit better, but I think staying in Halong City is only worthwhile for one or two nights at a push!

Halong Diamond Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment