Name: Vietnam Backpacker Hostels Downtown
Address: 9 Ma May Street Hoan Kiem,Ma May Street, Hanoi, Hanoi, Hanoi, not available, Vietnam
Rating: 9

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Heating

Terrace

General

Non-smoking rooms

Locker

Linens

Rooms

Laundry

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Billiards

Recreation

No parking

Parking

Beach/pool towels

Pool and beach

Fax and copy machine

Business

Playroom

Kids

Pets Not Allowed

Pets

Location

At the hotel

Cat Linh

La Thanh

Thai Ha

Noi Bai International Airport

Vietnam Backpacker Hostels Downtown

Hanoi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Myself and a couple of friends booked with this hostel (with their Castaways package) in February 2020 - spending over £320. Due to the Covid situation, we realised we weren't going to be able to make the Castaways, and consequently we cancelled all our travel bookings. Towards the end of May, the hostel seemed happy to help and said in WRITING the refund would be no problem and we would receive a full refund. 6 months and  5 chase emails later, the company has decided to give us the silent treatment instead of a refund. We've heard nothing off them for months, and now no one is answering their work phone. 

They don't even have the decency to reply to our emails, leaving us completely in the dark and robbing us of our money. An absolute joke of a company, considering people praised about them so much. If you want complete uncertainty and a company who doesn't care for their customers, then go ahead and book with them.

They only care about taking your money

To say it was bad would be an understatement mostly full of staff members extremely unfriendly and I felt very dirty 
Bedding smelt Bathrooms and kitchens had not been cleaned properly to make matters worse they mucked up all our tours that we arranged so we missed out
I think the owners are more concerned with the lack of money as I believe by what one of the staff told us they have a few hostels owned by the same person 
There are better hostels than this one don’t waste your money and time as the owners don’t seem to care any more

This Group of hostels don’t seem to care any more

In general hotels are not expensive.. people so nice , polite and friendly.. sure I’ll visit again. I’ve been traveling around the country.. visited many places and cities.. I had great times.. there are many cheap dentist centers too.

amazing hotels

The VBH downtown in Hanoi was our second stay in a VBH during our trip in Vietnam. Dorms and bathrooms are really clean. For party people there are many good activities and specials every day. Like free beer/beerpong/pubcrawl  etc. The staff at the reception is very nice and helpful but the staff at the traveldesk really disappointed us. They were nice until you didn’t want to book their packages. The tours are way overpriced and you get a better consultation at the travel agencies next doors. One lady at the traveldesk started being really rude when we had a discussion about the best and cheapest way to go from Hanoi to Ninh Bình. Food and drinks at the hostel are overpriced for what you get. The free breakfast is a joke compared to other free breakfasts we had. Even for one banana they charge you 10.000 vnd. In the end we had the feeling that this hostel is the most money focused hostel we’ve ever been to. 

They want your money ! 

I travel from South to North and I used this amazing chain of Hostel called VBH in each city, it is one the best hostels in vietnam. You will meet lot of people from around the world,they have amazing parties every day, free beers, tours, lovely staff specially Keeley, I met her in hoi an. She's really very helpful and gives really good suggestions. Would highly recommend you to stay in VBH 😍.

Best Hostel in Vietnam

We had the best time here! Met a lot of crazy different people and left with some crazy stories! The food is great! The drink specials and theme nights kept the place lively. Shout out to Gabby, Mitch, Nugget, Lucy, Hannah, and Joe for making this trip absolutely spectacular! Definitely recommending and definitely coming back! 

Amazing Hostel 

You can't go wrong with this hostel if you're looking to party. There's always something going on each night, and the free beer from 7-8 PM gets everyone in the mood. The entire hostel is well maintained, all facilities were good. If you need to sleep early there's no need to worry, the music stops at midnight and everyone who still wants to party just heads out. I loved the choices for their free breakfast. The location is great too, it's right where all the action is. Close to lots of cheap bars and restaurants, and close to where the public bus drops you off from the airport. The staff were kind of a mixed bag though. Most of them were very helpful and friendly. Even via email they were prompt at answering any questions. Some though seemed to prioritize other guests based on gender or race or whatever. One time I came in late at night with a group of guys. I'm the only one who wasn't of a certain race and I was singled out. The security let the others pass through with no questions asked while he had to check my keys. twice i had to wait at the reception even though I was there before this group of girls. maybe I'm just overanalyzing things, i dunno. 

A couple of things to note: it's a huge hostel. like all huge hostels it does get cliquey at times. It may not be the best choice for shy travelers. And as far as hostels in Hanoi go, it's on the more pricey side. I'm not saying it's overpriced. I think it's fairly priced. It's just that some cheaper options in Hanoi are just as good, if not better. There's also no kitchen facilities to cook your own meals. so travelers who are on a really tight budget and prefer to cook their own meals will be out of luck. Overall I did have fun at this hostel so I wouldn't mind staying here again.

Good Party Hostel

The buffalo run was such an amazing tour from start to finish. We went to all of the both tourist and local areas with our tour guide My (Robinhood). Throughout the tour he went above and beyond ensuring we were all comfortable and safe. He answered every question in great detail yet had a great sense of humour so it wasn’t boring. Everyday there was new adventures to be had. As a female solo traveler,  I know I wouldn’t have visited all of the areas we did due to transport issues and not having the inside knowledge. The food that was provided on the tour was yum. Accommodation in the Hue VBH was awful due to broken air con and one fan in a dorm of 6. However, that was the only downfall as everything else was fab- My you’re a hero 🙌🏻🙌🏻

Buffalo run 

I don’t throw around the word ‘Paradise’ too often but this is pretty darn close. Such a mint location with great free beer, cheap cocktail buckets & amazing staff. Big shout out to James and Sav for making our trip as fun as it was & helping with planning the rest of our Vietnam leg.
Much love
Matt x
&lachy

A mingin time

Only place to stay in hanoi. Have to meet captain jack when you are here and you will have no doubt after that that you have to go on the castaway tour with him if you like to drink and have a good time. Absolute legend, can not have anything but a great time when he’s around.

Vietnam Backpacker Hostels Downtown

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