Name: Tam Giang Resort & Spa
Address: Thuan An Town, Phu Vang District, Thua Thien, Hue, Hue, Hue, 47000, Vietnam
Rating: 5

Shopping on site

Air conditioning

Currency exchange

Garden

Terrace

Reception desk

General

Room service

Hairdryer

Shower

Slippers

Safe (in room)

Toiletries

Rooms

Laundry

Safe-deposit box

Services and amenities

Coffee/tea for guests

Buffet breakfast

Cafe

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Bike rental

Recreation

Parking

Indoor Pool

Outdoor pool

Pool and beach

Conference Hall

Business

Cycling

Tennis court

Sports

Massage

Sauna

Beauty and wellness

Children's playground

Kids

Location

At the resort

Room amenities

Phu Bai International Airport

Tam Giang Resort & Spa

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We have been this place more than 15 times in the past.It is situated nice location, very good rooms, good views, great facilities. The sad part is can't see management involvement in any areas. We see the same problem is not fix every time we go but still we love this place.

They charge a reasonable amount but  no service there and poor breakfast quality.The staff is not train to do the job. They just do their normal routine and ignore the guest requests.

They have a swimming pool, offer buggy cart service for the private beach, a spa and some nice ares to relax.

I hope owners will open the eyes and do some changes this will make the revenue and profit up.

Good place but no management

Very disappointed to stay here, booked on agoda & as per previous review here, virtually none of the facilities exist, no onsite food or drink, restaurant, pool, wifi, room tea or coffee etc. Cannot understand how this place is still listed

DO NOT STAY HERE

Do not stay here. None of the services advertised exist.
The pool has shut
The restaurant does not open apart from breakfast
The bar/cafe shut and was stripped on the 2nd day of my 8 day stay.
The spar has been shut.
There is no shuttle service as advertised.
The internet had been turned off.
I tried talking to the staff about it and they thought it was funny.
The place is like a ghost resort and no one around. 
Absolutely pathetic stay, my parents were staying At the Ana Mandara a few kms up the road. I recommend that.i would have checked out and asked for a refund if there was anyone to communicate with

DO NOT STAY

Firstly, the location of the hotel shown on the map in the hotels.com app is incorrect. By 7 miles outside of the city. Still not sure if this is the app or the hotels error but not the best thing to find out after a 13 hour train journey. The location is useless for exploring Hue which involves several taxi journeys. Then when we got to the resort it resembled a abandoned town, eerily quiet in the middle of nowhere. Later, we were unsurprised to discover we were the only guests in a 74 property resort. This led to slightly overbearing service by owners who were probably shocked to have guests. The room was on the borderline of acceptable, there was a level of disrepair and green mould in the bathroom. But we resigned ourselves to one night before moving on. After spending as much of the day as possible in the city centre we returned to the room. Knowing that we couldn’t venture out again without taxis we settled down for a quiet night. When we found the ants in the bed we swept them away and tried to chalk it up to adventure. Then we spotted the cockroaches and knew we had to move on and write off the cost of the night. We then went to the reception to inform them of our departure where they tried to charge us despite providing evidence and refused to call a taxi for over 15 minutes while they ‘waited for the director’. What a relief to finally escape! Avoid at all costs, there’s cheaper, better and less awkward in central Hue.

Just beware, not what was sold to us...

Well. The staffs were friendly and enthusiastic. The general size of this resort is really large. I think it is the largest one in Thuan An beach area. The rooms have good design. It is kinda cosy and also very unique. Nevertheless, the pool sucks! It is small and not very clean. There are some troubles with the drainage in the bathroom. Don't get too angry ok? Wifi sucks! I have to stand on the balcony to connect it. One more thing is the distance between the hotel and the beach is about 2km. There would be a shuttle bus picking you up. Don't worry unless you forget something in your room when you have come to the beach already. For me, I don't like this style because I always desire a wide sea view in front of my eyes as I wake up.
So... In conclusion, I just want to tell you guys that we should not totally trust on the photos on the Internet. Everything looks amazing due to advertising purpose. Thanks for reading my review.

Tam Giang Resort & Spa

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Location

Description of the hotel

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General

Rooms

Services and amenities

Meals

Internet

Recreation

Parking

Pool and beach

Business

Sports

Beauty and wellness

Kids

Policies

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Additional information

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