Name: Thiên Hải Hotel
Address: 306, Khánh Yên, Phố Mới, tp. Lào Cai, Lào Cai, Vietnam, Lao Cai, Lao Cai, Lao Cai, 31000, Vietnam
Rating: 5

Air conditioning

Terrace

General

Non-smoking rooms

Room service

Rooms

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Parking

Location

At the hotel

Room amenities

Thiên Hải Hotel

Lao Cai

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is a terrible hotel but there's no alternative in Lao Cai.  It suffers from COVID-reduced travel and loss of staff. This is a composite review, using collective observations of members in my group of eleven.  Several members reported sheets unchanged from previous occupants.  One member found a partial roll of toilet paper inside his sheets. None of us could find a way of turning off the bright overhead light above the bed without removing the plastic card controlling access to electricity for the entire room--which would result in turning off the air conditioning if the card were removed. Fortunately I had eye covers provided by my airline, so was able to shut out the light. Staff promised our group early-morning carry-away breakfasts requested because of our early departure. Staff did not follow-through, no breakfast was available by our departure time.  Only saving grace is that there is a good restaurant ("Le Bordeaux") diagonally across the square from the hotel. 

Terrible Hotel but No Alternative

Room: clean, wide enough but the equipment and amenities are not so new.
Staff: Friendly 
Breakfast: OK, 
No swimming pool.
Location: just get out of the train and you can see it so it is the perfect place just to wait for the next train.
It is not the luxury hotel so don’t expect so high but the quality is suitable with the price in Laocai.


Great place to connect to the train

We mostly took a room in the hotel to rest, take a shower, and get a drink before getting on the night train to Hanoi and after a day of hiking. The location is good in being near the train station and down town. The bar on the roof top was very nice and drink prices quite reasonable. The rooms were out dated and not well kept. However; the hotel served the purpose we came for.

Close to train station.

If you get to the train station few hours before the trip to Hanoi, this is the best place to kill your time. We can`t speak about the hotel itself, but the roof top bar is a gem. We were actually looking for a nice cafe where to wait for the departure, and we stumbled upon the sign and decided to give it a try. The bar offers a wide range of drinks, juices, even some food, the place has a nice design and a chill atmosphere. Good wifi, comfortable chairs, decent prices and sockets for your phone and laptop. Best choice!

Good place to wait for the next train

We have stayed at this hotel 4-5 times and always been happy with it. Rooms are a good size, very clean, and the bathrooms have shower + bath and everything works. Wifi is usually good. If you get a room overlooking the station the trains can wake you up but otherwise its not noisy. Breakfast is basic but good, and there are good restaurants a few hundred meters down the main street. Staff helpful but not sure how much English they speak - we were with Vietnamese friends. Phones and TV work OK. This is a really good place to stay before or after bus or train trip to Hanoi, its right next to the train and bus station. You can also book a room to rest and clean up before the train leaves around 9pm. We plan to stay at this place again.

Great place for connection with busses and trains to Hanoi

We booked this hotel for a nap, a quick shower, and a place to rest for three hours while we waited for our overnight train to Hanoi.  The hotel is across the street from the station.  

First for the positives.  The hotel is well located, the room is large and the towels were clean, and the wifi and TV signal are strong.  The lobby is welcoming.  

And now the disappoints.  The lights didn't work. Only one of the ceiling lights came on, and only one of three table lamps.  The bath (there is no shower) leaked - luckily there is a floor drain.  The safe doesn't work.  

If you need a clean place to hang out waiting for your train, this may be okay, but don't count on a few necessities.  



Thiên Hải Hotel

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