Mandala Mountain Retreat 

Check-in Information

Extra-person charges may apply and vary depending on property policyGovernment-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental chargesSpecial requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteedMinimum Spring Break check-in age is 18 years oldGuests must contact this property in advance to reserve onsite parkingThis property accepts cashNoise-free guestrooms cannot be guaranteedHost has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the tripHost has not indicated whether there is a smoke detector on the propertySafety features at this property include window guardsThis property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Special Check-in Instructions

The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and smart lock details. The front desk is staffed during limited hours. Guests are recommended to download the property's TTLOCK mobile app before check-in. Information provided by the property may be translated using automated translation tools.

Mandatory Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Spa fee: VND 500000 per person, per stay We have included all charges provided to us by the property.

Optional Fees

Fee for buffet breakfast: approximately VND 250000 for adults and VND 200000 for childrenLate check-out fee: VND 100000 (subject to availability)Spa fee: VND 500000 per person per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Important Notes

Pool access available from 6:00 AM to 8:00 AM.Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Guests can access their rooms with a mobile device.