Name: Ocean Star Resort
Address: Nguyen Dinh Chieu Str., Ham Tien Mui Ne, 22, Phan Thiet, Phan Thiet, Phan Thiet, not available, Vietnam
Rating: 8

Elevator/lift

General

Restaurant

Meals

Garage

Parking

Conference Hall

Business

Pets allowed (under 5 kg)

Pets

Location

At the resort

Phan Thiet Beach

Mui Ne Beach

Ocean Star Resort

Phan Thiet

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Big territory and access to a beach is a bonus, however rooms should be cleaner..and renovated as it seems too old. 

Also wifi connection is good only at the reception, nice to have a internet detox during the holiday, however even at the reception connection was quite poor.

Breakfast 7/10

Staff very friendly

Nice territory, but should be renovated 

Nice resort,  The beach is great and a short walking distance to the beach.  But it's not worth 4 stars!!!
There are a few thing that I would like to say.
The rooms had so many mosquitoes.  We asked to spray the rooms but, they were not even taken care of.  I asked them to change the bed sheet cover (cause it was stained) they said yes. But never done it.  
The mattress is OLD.  its made noise when you made a turn.
In the evening.  If there are a party going on.  The swimming pool was not allow to use. (only for them)
The housekeeper just show up in the room without letting you know.  
Breakfast should be at 6AM or at least at 6:30AM.  NOT AT 7AM.

shouldn't be 4 stars hotel.

Nice resort, but it's not worth 4 stars. The pool area is nice. Water not so clear as it should be. The beach is great too. 
Breakfast brings you enough diversity to eat. 
The park impresses very well with the tropical Palm trees and all, but if you take a closer look I think they should be working on it before the park gets devaluated. Lack of maintenance on simple things as night lights at evening. 


Family visit 

In true Vietnamese fashion this resort was great when the owners took care of it but now have passed management onto to a clueless relative that neither cares nor has the ability to run the place correctly. Upon check in there was no one to great us, I had to search the lobby and finally found a girl eating noodles in a back corner. I booked online and thusly that created additional confusion but once it was finally sorted out it was on to our "Suite". Our "suite" was just a big with a terriblely hard king size bed, a tiny TV and uncomfortable bedding. The room was quite large however the tiny AC unit they have barely was able to bring the room under 30c during the entire 4 day stay. No Hot Water and the in room safe didn't work. The grounds of the hotel are actually quite nice and it has a good stretch of beach. However they were no staff anywhere to be found. No Pool service, it looks like there was once a pool bar, but that had been ripped out and was no longer staffed. The food was terrible. Typical Asian buffet breakfast, no western option. Not everyone wants to eat congee at 7am.Our first 2 nights the resort was a ghost town. Then there was a holiday weekend and many Vietnamese families checked in, this was problematic because the suite has no sound insulation so we were woken up at 5 am on the last 2 days by cackling old Vietnamese people screaming (chatting) in the adjoining room. The Resort has potential but sadly under current management I don't see it ever being realized. Bad service, tacky décor, uncomfortable rooms. I literally created a tripadvisor profile to inform about this place....on yeah and it was a 170 USD per night :(

Obviously dont care anymore

How do I explain quite how awful this hotel is? I will summarise with a few of our experiences there and explain that it never got any better........

On arrival we checked in and were escorted to our rooms down a very badly lit path by a security guard who started by offering me drugs and then proceeded to point to my other half and her daughter and give me a lewd wink and a thumbs up. Hardly an auspicious start and it should have made me leave there and then......these were the people supposed to keep us safe. Indeed, If the area hadnt been fully booked and we hadnt arranged to meet people for New Years, I would have.

The outside of the bungalow despite being tired and shabby was perfectly located on the beach (i found something good to say! Yippeee!). The interior was definitely below standard. Spartan in a beach resort is acceptable. Dirty, badly maintained, with a wardrobe that could only fit five items, no chest of draws etc was not. One bathrobe was covered in blood stains. The safe didnt work....despite signs everywhere saying we must use. The telephone didnt work. The hot water didnt work. The bedlinen was stained. The beds had more lumps than ive ever seen. The TV didnt work ( and never did properly the entire stay) etc etc etc.
I decided to go to reception to try and get the problems fixed.....(and here it gets worse...)....I was first asked whether these things were actually important? this was by a gentleman who reception assured me later was the General Manager..........
After a number of visits to reception and thee hours later, about half the initial issues were fixed and I had been sent a bottle of wine by the Gm....no note...no apology....nothing. To add insult to injury it was Dalat wine which is a lottery at the best of times....and of course this time....no winning ticket. We never did get all the problems fixed.....but we were woken early every morning by loud dance music from the hotel's pool bar which was nice....almost as nice as the gecko droppings on our toothbrushes. Asking for two wine glasses......response was "No no no no no.....hehehehhehehehehehe". I could go on and on....but am hoping that any reader has got the drift.
The mind boggles that anyone would stay here........unless like us its the only place available.

Ocean Star Resort

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