Name: Sim Garden Resort
Address: 118 Tran Hung Dao Street Duong Dong Town,Tran Hung Dao Street, Phu Quoc, Phu Quoc, Phu Quoc, 70000, Vietnam
Rating: 5

Air conditioning

Elevator/lift

Smoking areas

Currency exchange

Newspapers

Ticket assistance

Garden

Terrace

Reception desk

General

Room service

Hairdryer

Shower

Toiletries

Rooms

Wheelchair Accessible

Accessibility

Luggage storage

Laundry

Safe-deposit box

Dry-cleaning

Telephone

Services and amenities

Breakfast

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Parking

Conference Hall

Business

Massage

Beauty and wellness

Location

At the resort

Room amenities

Phu Quoc Beach

Phu Quoc Airport

Kampot Airport

Sim Garden Resort

Phu Quoc

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

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2-beds

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3-beds

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31-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

New owners at sim garden the restaurant is closed and they gave us a good deal on our room we stayed 12 nights. We had a look at about 10 other hotels and resorts while we were here. The staff were very polite and friendly and I feel did a really good job of cleaning our room. I loved the frogs in the pond and i highly recommend staying here

nice room 

We come here for drinner, the food is not fresh and wating for longtime. 
CHEAP but we but is okay for the time.
Staff speak english not well.
NICE the wiew in here, relax face.
Is ok not very good.The chair is comfortable , good price.

Is ok

Not staying there but thought it looked nice so went in for dinner. Then read reviews and thought we were in trouble! Had massive cold rolls with a great peanut sauce but they forgot the noodles in them and brought them out separately which was pretty funny. Ok chicken and seafood dishes. Very friendly attentive service, cold beers and drinks, excellent strength wifi, reasonable prices.

Food and service not that bad! 

I booked 1 rooms for 3 nights via Booking.com bcuz I saw all of this place's pictures were nice. I mean looking good. But when we were coming... Omg! I have had to say that BAD SERVICES!! (5pm)
No c/I processing.
No concierge service (it's ok, we can do).
No welcoming.
We never knew about lobby???!
Then when came to out room,... Omg! It was so old. Looking bad with dirty floor, dirty bathroom, dirty facilities,... So luckly when we never saw any mushrooms in bathroom. @@
And in room we could hear voice of children playing outside noisily. So uncomfortable. This hotel was not only old but also dirty and service was so bad. We could see spiders there. Unbelievable!
I didn't shower from c/i. And after 1 nite, we decided to c/o and move to another bungalow where I could take a shower. But first we needed to have breakfast... Nope! 9:30am & we couldn't take our bk.fst bcuz we were late!! No one told us about the time of meal???!!
I had to change immediately!! So terrible!
Plz dont waste your money on this place if you really wanna enjoy your holiday.

BAD SERVICES!

Sim Garden restaurant is located in Tran Hung Dao and it takes 5 mins from La Veranda Phu Quoc Resort. While heading to other restaurant, I saw a Sim Garden restaurant and stopped here for a dinner!

It looks a bit bigger restaurant compare to other local restaurants and the price is overpriced, but not that bad. I ordered clay pot mackerel, Seafood fried rice and sauteed garlic morning glory which were recommended by store clerk and surprisingly, all the menus were delicious! I went this place a bit early and there was no waiting line and the foods was served right away. Next day I passed by and there was a queue for the restaurant and seemed a bit chaos. If you visit this place during the holidays, it may be better to avoid the peak hours.

Anyways, it is a fine restaurant and worth to try the local foods. If I revisit the Phu Quoc island, I'll definitely come back to this restaurant again!

Luckily bon appetit restaurant!

On arrival got the most unwelcome ever room was fairly cheap but dirty and smelly ac did not work when ask for help to get going was treated with hostility. Lucky we had fan as ac gave up again! Never eat there as found cockroaches running out of kitchen. The most unhelpful and hostile staff ever we booked for one week but escaped after two nights found nice bungalow for same money all new and working ac just up road. You have been warned? Ps picture shown is wrong hotel it is sim hotel not sim spa hotel.

Don't bother

We picked this place because it was cheap, and because they where supposed to have space for us for our whole 9 day stay. For the rooms/facilities/noise it was value for the money, the problem became the poor managment. I was really surprised afterwards reading the reviews about a cozy family-run buisnes (to be fare, the "mum&dad" did seem friendly).
This reception-guy though, has been the weirdest thing I've come across during my whole total 10 months of travelling souteast Asia.

When we arrived the guy wanted us to pay for the whole stay in advance. Paying upon check-out throghout whole Vietnam, we found it a bit strange but agreed on paying half in advance. After the first two nights, he suddenly wanted us to move to a smaller room the next morning, a room where one would have to sleep on the floor. No refund or compensation; we could either move there or move out, he had a reservation for our room and "-he doesn't care" was his exact words. This happening 7pm and already paying him the money, we had no choise but to pack our stuff and get ready to switch rooms. In the morning though, he happily announced the problem was solved, no need to moove, he was sorry and offered someone to come and clean our room.

First we thought maby we had missunderstood something, that maby it was some kind of languagebarrior thing, but during the next few days we got to discover this was deffinetly not the case.

One minute this receptionist was all friendly and helpful, then all of a sudden incisting the money for the rest of the stay, then telling it was okey to pay later, only to half an our later threathen to kick you out and take your passports to the police for not paying?!?!

Every time you left the room you got a bit anxious about finding your stuff on the portch when returning... After day 5 we had had it with the moodswings/dementia, packed our bags and happily payed doubble the price at a neighbour guesthouse.

Expect a monkey if you're paying with peanuts

It was the worst hotel I've ever been to! I had never so much trouble with the staff in my whole life. The price was good but the reception guy want me to pay in advance which is very unusual for Vietnam. After that he want me to change rooms during my stay. He was quite unfriendly and didn't really care.... I was not the only one who complained about the accomodation situation and his treatmend towards his guests. I spoke to a few other people during my stay and I would not recommand anyone to go there!

Terrible

We came here because of the cheap rooms. It wasn't clean but we backpackers don't need a clean room...it was perfect for us until the water and wifi kept switching of. But the worst thing was that the "owner" wanted us to pay all 6 nights in advanced. In the end we agreed on 50/50. After 3 nights he wanted us to change rooms. Then he tried to throw us out. And in the end he wanted our passports to report us to the police. We backpacked SEA for a long time and we never had so much trouble with anybody. 

Never ever go there

(Please note the room we stayed in was in the guesthouse section which I imagine is lower quality than the hotel section directly across the path)

We stayed here after realising it cost half of our previous guesthouse (only £3.50 each per night - triple room). We just booked it in person and were offered a choice of 2 rooms. The one we chose was lovely, the other stank of sewage...

The room was really nice for a cheap and basic hostel but the bathroom had a window for ventilation which we couldn't close so no chance of keeping mozzies out! Also at different point we had a large spider, several lizards, a cricket, a moth and a large bee/wasp in our room! 

Also through the night there was insanely loud dog barking, cat fighting and a cockerel going all night ... We found this funny and made recordings but if you are a light sleeper maybe you wouldn't be so amused ... 

Overall we found this to be in an perfect budget accommodation in ideal location and would recommend if you can handle the drawbacks! 

Sim Garden Resort

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