Name: Terrace Resort
Address: 118/6 Tran Hung Dao Duong Dong Town,Tran Hung Dao, Phu Quoc, Phu Quoc, Phu Quoc, 920000, Vietnam
Rating: 8

24-hour reception

Garden

Terrace

General

Luggage storage

Laundry

Safe-deposit box

Services and amenities

Restaurant

Meals

Wi-Fi

Internet

Location

At the resort

Phu Quoc Beach

Phu Quoc Airport

Kampot Airport

Terrace Resort

Phu Quoc

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I came here to spend my New Years and when I checked in on Dec 31st, I found the room to be really dark, dingy and smelly. 

There was a terrible smell from the bathroom, which felt like a prison. When I told reception and they cleaned up the area, I noticed they forgot to give me toilet paper. I went to get reception but no one was there. When I was getting ready there were loud noises in the attic, I wasn’t sure what it was but it did sound like a rat or a cat. 

When I told reception they told me that is was noises from nature and most likely came from outside animals that was out of their control.

Overall I had a terrible experience. The worst part was the way reception and the owner handled it. We booked for a few nights but we couldn’t stay after the first night since we couldn’t sleep. They made us pay 50% of the remaining nights and took our deposit. They told us to empathise for them as a business but failed to take into our wasted time and money. 

My friends and I had a terrible experience. We will never come back. If you want a good time on your holiday, I DO NOT stay here. It’s a waste of time and money!

Terrible room! Even worse service!

we booked a stay at your resort but had to change the dates. my wife spoke someone at booking.com when we changed the dates we got charged £10 more a night so we had to cancel our friends are still booked in and we would like to be with them at the original price  

still waiting for a reply about my stay at terrace phu quick resort

Good location, nice, friendly, cute outside.  Inside is another story.  It's dark and dingy.  Bathroom was run down and dirty.  Breakfast buffet was so so.  Staff (receptionists, one named Yien? was very friendly and helpful).

Dingy inside

Very peaceful and quiet, staff is super friendly, pool is amazing and rooms are very clean and in good shape. Staff keeps eye on property and make rounds regularly.  Also motorbike rent (cash only)
Breakfast good enough. 

Hidden gem

The staff here are the best staff i have met in all Vietnam. This is my 8 trip to my second home, Vietnam.  Well, the staff. They are helpful, smiling and they speak English very well. The rooms are Nice. Cleaning staff is quick and efficient. Reseption likewise. Not the biggest selection in food at breakfast, but taste good. Ask staff to make omelette. YUMMY. Also their pancakes are delicious. I will defintly come back to this place. I say it again, best staff in Vietnam:)

Will be back 

Really loved this hotel. Very small and cosy. Clean rooms and a good sized pool. Great location near restaurants and the beach. Great staff especially Ann who is a true gem to this place. Always greets you with her smile and so very helpful. Would stay here again. 

So cosy! 

Overall is the Terrace Resort a good hotel. Good rooms  where all have their own veranda. The staff's English is not very good, but hey, who cares as long as they give you a smile back and tries! Breakfast staff were great, reception staff OK. Cleaning could be better. Short walk to the beach but be aware that it might be hard to get a sunbed and umbrella as they are restricted to the beach hotels.

Great, but can be better.

I can only comment on the restaurant, as we didn't stay at the hotel.
Food was very good compared to the standard on phu Quoc. We definitely enjoyed it. It is also fairly cheap.
The price for our breakfast for two was 160k VND.

Terrace Resort

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