Name: Duc Long Gia Lai 1 Hotel
Address: 95-97 Hai Ba Trung, Pleiku, Pleiku, Pleiku, not available, Vietnam
Rating: 5

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At the hotel

Pleiku Airport

Duc Long Gia Lai 1 Hotel

Pleiku

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed here on a business trip (booked by work) for it's central location. I stayed on the 18th floor.

It looks like an apartment building from the outside, not a hotel. On the inside, it feels like an apartment building as well. The rooms I saw were large- like 2-3 bedroom apartments but the extra bedrooms and bathrooms were locked off to prevent use, leaving the living area and a bedroom with attached bathroom.

When I checked in (around 3pm), I was not impressed to hear the sound of drilling and renovations coming from another room/apartment on my floor. It was loud but fortunately did not last for long.

The living room is spacious and furnished adequately. However, the window louvres do not seal. This is great for letting the cool air in at night, but in the day, warm air comes in and there is no fan or airconditioning in the living area. This also means that despite being on a high floor, there is constant noise from the area around. On Friday night, there was a loud concert being held nearby for several hours! The walls have holes in some areas (corners particularly) that give the impression that the room is unfinished- perhaps they are still doing it up. 

The bedroom has an airconditioner that works and is surprisingly quiet. However the windows have wallpaper-type material stuck on them. I presume it's to keep the sun out, but the light in the room is weak, so even in the day the bedroom is quite dark even with the curtains open- not suitable for work/reading. The bed is comfortable enough but creaks with movement.

The bathroom heater works well and water pressure is good. But the towels are thin and hard. 

The WIFI fluctuates- good at times, really bad at other times. I had an urgent work Skype and was unable to connect to the WIFI for most of that hour! Also there is no WIFI in the bedroom (my colleague confirmed the same in his room), only the living room.

On the positive side, I loved the big glass windows in the living area- they gave an excellent view of Pleiku city. This room definitely exceeds my expectations in terms of size. And the location is convenient. My colleagues on a lower floor said their rooms were more 'finished' and felt more like hotel rooms- perhaps they are renovating floor by floor and I happened to stay on the floor still being renovated/upgraded.

If I was coming to Pleiku again, I would not book this hotel based on my experience this time.

Room was large but in poor condition, renovations are ongoing

The room is very old. The shower doesn't work properly. Fan only. Not soundproof. Towels are old and hard. Wifi is very weak.

Check-in: They didn't record my booking properly. When I came, the receptionist didn't know which room I had book until another receptionist coming and told him.

Check-out: The room was so terrible that we decided to check-out the next morning and found another hotel. They came and checked the room but had wrong calculation on our room price =.= So bad.

not worth staying

Good, spacious and clean room. Located in a convenient part of town. The staff was very helpful for setting up all we needed for our next trips. The location is convenient with restaurants close by and a nice market a few streets away.

Convenient

We booked a room with a balcony, but on arrival were given a dark little room, with only one window, which overlooked the maids station, and a bathroom like a prison. We complained that this wasn't what we asked for and were told that there were no more balcony rooms available. We were eventually moved to a bigger, nicer room, with no balcony, but at least a window looking outside, so we were happy... Until we heard the rats running around in the ceiling. At first we thought we imagined it, but we heard them again and again scrabbling and running around. We asked to move again and they came to check out the problem. They seemed embarrassed, but not surprised. They were about to move us to another hotel, when luckily some guests checked out of a balcony room (which was strange as it was 6pm) so we were moved it there. This room was freshly cleaned and comfortable, with a balcony overlooking the street. If we had been given this room to start with we would have had no complaints. 

Overall, if you get a balcony room then this place is fine to stay for a night. If not then I would atay somewhere else. On the plus side, the receptionist was great and helped us so much. He was very apologetic and made sure we wre happy in the end.

Poor hotel, helpful receptionist

Got a late flight into Plekiu so had to stay somewhere before heading to Kon Tum next day. Room was ok, hot water but very smelly and not really that clean. Staff when they werent watching movies or drinking with friends in the reception were initially helpful. Told us where supermarket was. What we should of paid for airport taxi (70,000dong) not the tourist price we got from the Malinh meter that took us on the long guided night tour of Pleiku. However, when it came to getting a bus to Kon Tum the next day the female receptionist told us 'that there was no public bus today to Kon Tum'. We asked why and she said 'no bus'. She suggested we take a taxi to a minibus stop where we could jump on a minibus to Kon Tum for 50,000 each plus the 60,000 taxi fare. We politely told her she could do one and would like to know where we could catch the public bus to Kon Tum. No help was forthcoming so we arranged another taxi on the street to where the main regional bus station was about 5km away. Unfortunately this only served regional routes and not Kon Tum and it was only after finding a trustworthy taxi driver that we found the actual public bus station back near the market where the frequent Kon Tum buses go. Hopped on the yellow and white bus and paid 25,000 each to Kon Tum one way. Bus station was less than a 2km walk from the hotel so the lying reception could of saved us a lot of hassle, money and time by telling us the truth and not trying to rip us off. 

Duc Long Gia Lai 1 Hotel

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