Name: Scandia Resort
Address: Doc Lap Street, Bình Kiến, tp. Tuy Hòa, Phú Yên, Vietnam, Tuy Hoa, Tuy Hoa, Tuy Hoa, 620000, Vietnam
Rating: 7

Air conditioning

Smoking areas

General

Room service

Family room

Rooms

Laundry

Concierge services

Services and amenities

Restaurant

Meals

Wi-Fi

Internet access

In-room internet

Internet

Tour assistance

Tourist services

Parking

Massage

Beauty and wellness

Location

At the resort

Tuy Hoa Airport

Scandia Resort

Tuy Hoa

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I highly suggest that no one stays at this "resort". To begin with the entire place is overrun with plants and there seems to be no garden maintenance. When we arrived it took us over half an hour of searching the resort to find the reception and when we did find it the man there didn't seem to no what to do. After 15 mins of making phone calls he finally showed us to our room by walking us though the mud rather then on the path. While the rooms look okay at first glance, the sheet turned out to be stained and had hairs on them. There was no wifi as indicated and there was no running water meaning no shower, toilet or sink. There was also no restaurant or pool. We would have left if we could have but we couldn't even contact someone to tell them we wanted to leave. The next day they expected full payment even though we had no running water! Do not stay here!

Stay Away! No working toilet!

Not so much a resort as the ghost shell of one: inexistant facilities (SMALL swimming pool WITHOUT water inside), a few houses scattered at the end of a sinister road, next to a stretch of beach like there are literally thousands of up and down Vietnam, not a place to stay unless you want to shoot your own remake of the Blair Witch Project. Btw the beautiful photo of the house by the turquoise waters that is the first thing you see when you book the place is a complete fake, I believe they've photoshopped it...

Stay away!

The Scandia look simple from the gate, but it have amazing beautiful private beach with hard to find in Tuy Hoa City. The resort keep the nature with modern houses, perfect for us. A hug villas is like in the picture, 200 sq. m. with full equipment, kitchen, dinning, etc. 
Friendly and helpful staff, good food, nice restaurant. 3G is slow sometime so we got borrow their Wi-Fi.

Beautiful beach

Scania Resort is a really good resort. Beautiful beach and a stunning nature. We had the perfekt stay and we will be back soon for sure. The villas were clean and in a good shape. Iv been travelling a lot in Southeast asia last 2 years, and I gotta say that this place is one of my daily recommendations!

A couple of peacefull days in a hidden paradise

I felt a sense of foreboding as the car passed through the entrance and entered the long driveway. Considering the price, I certainly wasn't expecting something like the Victoria Resort in Can Tho, but neither was I expecting to find a place where Norman Bates or Jack Torrance might feel right at home! Another reviewer used the word "ghost" which was rather appropriate since the "villas" looked more like haunted houses than well-kept holiday homes!

Let me first list what were not working properly:

1. The TV seemed to be fine, but the set top box was not. All I got was a blue screen.

2. The minibar was clean, as in cleaned out. It was completely empty and you could see it hasn't been used for quite sometime.

3. The connection between the shower head and the hose was not water tight, so naturally water pressure was down.

4. Air-conditioning was fine. But the remote didn't work. It was placed there for cosmetics purpose only.

5. The lock of the front door to the "villa" was not working too well either. I needed to push hard against the door before the lock could turn and engage.

6. According to the receptionist, my rate did not include breakfast. But the manager kindly offered complimentary breakfast for me. However, when I went to the reception area at 6:30 the following morning, there was no sign of anyone.  I left without taking up the offer.

7. The ground was unkempt and lacks maintenance.  There were piles of debris lying about, and no proper gardening was being done.

8. There was a swimming pool next to my villa, but it was empty.  Not that I would have used the pool, but it adds to the overall poor image of the place.

9. There was a lack of standard operating procedure.  Everything seems to be done on an ad hoc basis.  If the guests complain, let's fix it.  If the guests don't, let's ignore it.

The place was almost completely empty.  Other than myself, I saw just another guest.  So there can be no excuse to say that the staff is overloaded.  Prior to my review, there were already 12 other reviews, 4 of which were negative. The hotel management responded to 3 of those. All the responses were defensive, and not fully addressing the guests' complaints. I doubt the management has make any attempt to rectify the issues raised up previously.

The management need to understand that having some sort of process as well as working facility is the basic minimal for a hotel to open its doors for business.  There is surely no excuse for such a poorly managed place.

Another reviewer mentioned about this place being a failed investment rather than a hotel.  I tend to agree with his assessment.

Scandia Resort

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