Name: CYPRESS HOTEL Nagoya-eki Mae
Address: 2-35-24 Meieki, Nakamuraku, Nagoya, Nagoya, Nagoya, 450-0002, Japan
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Heating

Newspapers

General

Non-smoking rooms

Room service

Fridge

Cable TV

Hairdryer

Shower/Bathtub

Bathtub

Shower

Slippers

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Luggage storage

Laundry

Safe-deposit box

Dry-cleaning

Telephone

Services and amenities

Breakfast

Restaurant

Vending machine

Kitchen

Kettle

Meals

Free Wi-Fi

In-room internet

Internet

Airport transportation

Transfer

Parking

Parking nearby

Garage

Fax and copy machine

Meeting and presentation facilities

Business

Massage

Beauty and wellness

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Nagoya Airport

Chubu Centrair International Airport

CYPRESS HOTEL Nagoya-eki Mae

Nagoya

Sunroute Plaza is conveniently located near train station and many good restaurants around. We were a team group from different places (East Europe, Africa, South Asia, etc.) and we all could find our own favorite dishes around this location.

We were on a short trip with small luggage. We found all traveling necessity (even including pyjamas) in our hotel room.

Breakfast spread was quite rich and versatile.

Great location

Hotel is about 5 to 10 minutes walk away from the train station. Check-in was smooth and receptionist was polite and helpful. Room is small but still bearable and clean, basic amenities were all provided. Good for a short stay if you are transiting to other areas in Japan from Nagoya.

Meets our expectations 

The hotel is conveniently located near the JR station where you will have access to JR, Meitetsu, Kintetsu and the subway. There is a family mart convenient store right next to the hotel. On the way from the JR, there are 2 other drug stores (Sugi drug store and Matsumoto Kiyoshi), If you are driving, there is a petrol station located opposite of the hotel.
However, despite having requested a non smoking room on higher floors, we have a room that is located on the lower floor and the room smells like someone had smoked in it previously. One of the bed in the twin room is actually a bed converted from a sofa bed.
The service is good and staff are very helpful. They did their best to cater to our needs.

Convenient location but rooms can be further improved

Great location near Nagoya station.  Friendly staff, clean room, Japanese sized room which is ok. Only problem is the mattress...it is terrible! Too hard and you can even feel the spring! I adjusted with additional comforter. 

Great Location

I was part of a travel group and we stay at this hotel. There's no real shopping departments except for Lawson, 7-11 and a couple of pharmacies. Breakfast at the hotel can be a little hassle.  You need to be there earlier to ensure less crowd else everything is fine.  It is a western style hotel and rooms are small (hey! it is in a Japan city!)

My first Nagoya hotel

Stayed in Tokyo with Sunroute and really enjoyed my stay

The rooms are small but very functional and efficient. The draw for me is the location as this saves plenty of time

Walking distance to Nagoya station and JR Tower, which was really where i spent my time during the duration. Travelling anywhere is really convenient

Rooms are kept clean and tidy. There is a fridge and wifi as well. Keys must be deposited when you are leaving the room

Recommended for good price and location.

Good location in Nagoya

My husband and I spent one night there and I have to say that we had a good time: the receptionist spoke a good English (which is absolutely not appreciated in Japan) and was very polite, the room for their standards was bulky, clean and comfortable. The only negative note was the closet which was practically a vault with 5 hinges but having to spend only one night we didn't even unpack the suitcases.

Have a good night.

Oh the beds in this place are hard and you feel every spring in the mattress! It’s all everyone was talking about over breakfast. On the other hand - breakfast is great at this hotel. Location is excellent 5 minutes from the station & shops, restaurants galore. Pity about the beds 

Beds terrible, breakfast nice 

A large hotel close to Nagoya train station. It was an easy walk to the station for our train to hakuba. It seemed designed for Japanese business travelers with quite small rooms and very firm beds. We couldn’t find the hotel restaurant so went for a walk at about 7.30pm. We passed many restaurants not yet open which were open when we returned at 9.30.


Small close to station 

For those who follow or read my reviews, you know that I'm very fair and honest on how I rate a place.  I don't usually give a place a "Poor" rating or terrible, but I hope that this review helps the owners make critical changes to their hotel so that people can fall in love with them and spread the word that a hotel can be a great place to stay.  

Let's start with the good - 
The employees and staff were very helpful and friendly.  
The lobby and dining area was very clean and tidy.    
The rates were reasonable for the area.  

The Not So good and What needs to Change - 
The number one issue and what every hotel needs to make sure is best, is the beds or sleeps area.  Of all the hotels of all the countries I stayed in last year, the Sunroute Plaza had the worst beds.  It is very important to get a good or even decent nights sleep.  Many business people who travel to Nagoya Japan for Toyota and sub-companies deal with jet-lag and lack of sleep, so a comfortable bed is something that is very important.  These beds and we tried many and looked at other rooms that had unlocked doors, were worst then sleeping on the floor.  Many had bumps in the middle of the mattress which made it terrible to sleep in.  I and the other travelers that were with me did not get any sleep while we were there.  We had to request extra pillows, blankets, and covers to make something that would allow us to get a few hours of rest.  We would have left after the first night but our business host had paid for the rooms and we did not want to insult or disrespect them by changing hotels.  My strongest suggestion for the Sunroute Plaza is to please upgrade all your beds to something that all guests can enjoy and find peace at night.  Also, the vending machines on the specific floor did not accept our money.  We had to leave the hotel to get drinks.  

CYPRESS HOTEL Nagoya-eki Mae

Main amenities of the hotel

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Paid on the spot

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