Name: Hotel Garni Frankfurt
Address: Varrentrappstr. 73, Frankfurt, Frankfurt, Frankfurt, 60486, Germany
Rating: 5

Currency exchange

Smoke-free property

Heating

All Spaces Non-Smoking (public and private)

No elevators

Reception desk

General

Non-smoking rooms

Soundproof rooms

Family room

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Shower

Rooms

Breakfast

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

German

English

Languages Spoken

Parking

Free parking nearby

Free Parking on Premises

Beauty services

Beauty and wellness

Family/Kid Friendly

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

Hotel features

Bockenheimer Warte

Leipziger Straße

Bockenheim

Experiminta

Senckenberg Museum

Goethe University Frankfurt Campus Bockenheim

Congress Center Messe Frankfurt

Merianplatz

Papageno Musiktheater am Palmengarten

Kap Europa

Palmengarten

Schonhof

Villa Cronhardt

Frauenfriedenskirche

Schillerdenkmal

Alte Oper

Maintower

Staedel Museum

Romerplatz

Eiserner Steg

Schirn Art Museum

Frankfurt Cathedral

Frankfurt Zoological Garden

German Leather Museum

Capitol

Stadtbibliothek Offenbach

Buesing Palais

Klingspor Museum

Haus der Stadtgeschichte

Isenburg Palace

Frankfurt Airport

Wetterpark Offenbach

Leonhard Park

Rumpenheim Palace

Prinz-Georg-Garten

Herrengarten

Technical University Darmstadt

Hessisches Landesmuseum

Darmstadtium

Darmstadt Palace

Luisenplatz Square

Kunsthalle Darmstadt

Burg Sonnenberg

Botanical Gardens

Darmstadt State Theatre

Zoo Vivarium Darmstadt

BRITA-Arena

Kurhaus

Hessian State Theatre

Museum Wiesbaden

Rhein-Main-Hallen

Market Church

Schlossplatz

Wiesbaden Town Hall

Landtag of Hessen

Goldgasse

Heathens Wall

St. Elizabeth's Church

Lilien Carree

Electoral Palace

Gutenberg Museum

Naturhistorisches Museum

Arc de Dativius Victor

Christ Church

Augustinerkirche

Mainz Cathedral

Mainz State Theater

Kirschgarten

Mainz State Museum

Sanctuary of Isis and Mater Magna

Church of St. Stephan

Mainz Carnival Museums

Biebrich Palace

Gutenberg University

Miramar

Herzogenried Park

Hotel Garni Frankfurt

Frankfurt

Me and 2 friends were happy with the overall quality, location, value for money and cleanliness of the hotel.

For this trip it really was a place to shower, sleep and plan the day from and it ticked all those boxes.

Staff were friendly enough and we had to have a bulb changed in the shower room that was done in 5 minutes.

Happy with the basics

Let's just say that logistically, when we're doing the fair, it's perfect -- five minutes walk from the main entrance. A little old man, maybe a refreshment would be nice, but clean, quiet area, and a couple of fine restaurants at hand.

Normal hotel without claims

After having booked a year in advance because there was a business fair, three months later they contacted us indicating that our card was denied. Doy the data of a new one, and the same. Both cards had a limit far above the booking. They saw that, because of the fair, they could sell the rooms for a much higher price than we had confirmed and they left us TIRADOS for 5 people. Now, it is all complete and much more expensive. A ruinous, dirty and unprofessional behavior. I do not wish any future to these people and instead one day they will be brought up with some complaint about this type of action. I have never seen anything similar.

For the last time, we were left in a drawer after making the reservation with 8 months.

We had booked a hotel that shouldn't be on this portal. We had booked a hotel that shouldn't be on this portal. We had booked a hotel for weeks and the day before arriving suddenly we get an email telling us that the credit card was giving them an error...so if we had made an error we contested the data. Parallel to another email asking exactly what time we would arrive the next day. They announced that the check-in was until 8:00 p.m. so we answered that before. A few more minutes we answered that the credit card had been closed at 6:00 p.m., to which we replied that we would try to be there at the reception.

Shown in Frankfurt

Upon arriving at the hotel on the first night (Sunday) of our 3 night stay, we were greeted by a really lovely, English speaking woman. She was smiling, cheerful and made us feel very welcome. We were checked in quickly and given the key to our room which was on the basement floor.

The room was clean and bright but unfortunately it was a twin room when we had booked for a double bed. 
My partner quickly went to see the young lady on reception, who after a conversation on the phone to her boss, gave us the key to another room, with many apologies. 

The new room that we had been given was actually not just a room. It was a 3 bedroom apartment with a balcony, a kitchen with cooker, dishwasher, washing machine, fridge and
Freezer etc. It was really very nice and beautifully clean. 

We went to sleep happily and comfortably that night - we were travelling a very long way by several trains from Denmark to Frankfurt and so we were tired and aching from the journey, grateful of a comfortable bed

The next morning, at about 10am, I tried to use the washing machine - it wasn't pulling any water in, was just spinning. My partner was still asleep, so I went downstairs to ask if there was a trick to making it work. 
The lady on the reception was different to the one from the night before and did not speak any English.  Unfortunately, I speak very limited german and so we struggled to communicate. In the end the lady took out her phone and pulled up google translate, asking me to type in my question.
I wrote "washing machine isn't working"
Her reply was "laundry nearby".
I didn't know what to make of this and so went back to my room. 

Within about 10 minutes, the house keeping lady let herself into the apartment and handed me
Some clean towels and then left. No knock beforehand, and I was a little puzzled. I still didn't know how to use the washing machine for our clothes?
Nevertheless my partner and I started to get ready to go out. Not long after, the non English-speaking lady from reception came up to our room, without knocking or ringing the bell (I will note that our apartment had a working doorbell to it)  and let herself in. We were half dressed at the time and it was quite embarrassing. With no apology she started speaking to us in German, despite me having told her earlier on that morning that we don't unfortunately speak German. She got her phone out and I saw that she had WhatsApp up. She started walking around our apartment taking pictures of things like the televisions, with her phone. We were just stood there, half dressed, unsure what was happening. 
Then she just left the apartment. This made us very uncomfortable that people could just let themselves in without asking us and do what they like, expecting us to understand. 

That day, we went and began to make use of the facilities, we bought fridge food such as raw bacon (to cook on the stove), butter, ham, cheese,  and milk. After all the stress of the morning, we had a nice day and a comfortable second night.

However, the next morning we were rudely awoken by the doorbell of our apartment (they actually used it this time) It was the non English speaking receptionist. She told us that her boss was downstairs and wanted to speak with us. Still half asleep, and a bit confused, we got dressed and went downstairs. 

The gentleman who I assume is the hotel owner was extremely rude to us. He told us that they had a double room available now and needed us to move out of the apartment we were in as we were costing them too much money being in an apartment rather than a room. We were a bit agitated about it as we were now settled in, and had bought food for the fridge. We were not told on our first night that we would need to leave the apartment at any point during our 3 night stay. I asked the owner how much time we had to move our things, hoping for a couple of hours as we were just about to go out for something to eat. The boss said that we had to move everything immediately. 

Even more agitated, we went upstairs to pack our things. Within 20 minutes the receptionist lady came upstairs to check if we had moved all of our things yet. When she saw we hadn't she told us we had 5 minutes to leave the room. 

When we got to our new room we were appalled. It was dark, dirty, smelled like stale cigarettes. We didn't have a double bed - it was 2 single beds pushed together. The whole reason we were moved the first time was because we didn't have a double bed, and this room was worse than the first! 

It was scruffy and small, the beds were uncomfortable. We lost the main part of our last day in Frankfurt due to moving all our things and re unpacking, resulting in us missing our scheduled plans for the day. 

My partner went directly to the owner and brought him to the room to show him the black mould in the bathroom, the fixtures hanging dangerously off the wall above the bed, the loose electrical socket, and also pointed out the non-double bed issue. The owners reaction to each individual issue we showed him was "it's fine", "don't worry about it", or in the case of the black mould smell in the bathroom "just leave the door open for 5 minutes and the smell will go away". 

Thoroughly appalled. I would never recommend to anyone, and will never be staying here again - obviously.

Appalling, Black Mould, No Care for Guests

We went out with a group of friends to spend a weekend at Europapark, and we were very soon disappointed by the hospitality, which is not present, of the staff. After having a car problem to get to the destination, we called to warn us that we were late for check-in. It was impossible to talk to the receptionist who didn't speak German, it's not normal... English (or whatever French is) is a base these days. Not to mention the fact that this same person hung me up on my nose without any hassle, and canceled our reservation when I hadn't mentioned it... Well, I can't talk about the quality of the hotel, but if it equates to the hospitality then I can't recommend it to you.

Not pleasant at all...

We had a room on the ground floor on the side of the street. But it was quiet during our stay (2 nights), perfect! It's easy to get to the hotel by car and we were allowed to park the car at the hotel grounds. Otherwise you have to park on the street and it could be difficult to find a parking spot. There are many good and cheap restaurants nearby and it's just 7 minutes walk to the underground train system.
The room was spacious room and the bed was good. The bathroom needs soms maintenance, but was still OK. The normal price of the room is a bit steep. But we had a good discount and that;s why I rate the hotel with 4 stars. Otherwise it would have been 3 stars.

Nice hotel in a quet area

We were in Frankfurt for a WE, but what bothered us was the price of the central location, but what bothered me was the need for the hotel to be cleaned up, and at least the bathroom closures had to be checked, because it drops from some people stealing.

Comfortable but there's a lot of air upstairs

Hotel near the Frankfurt exhibition centre. Well located but it's the only positive point. We had to have a parking lot but it doesn't exist. The promised wifi was unavailable because we were on the top floor in an empty apartment but with beds for 6 people. The person at the reception only speaks German.

Bof.

Unfortunately, there was a lack of technical control, complaining about small things that could not be repaired, leading to larger defects, and the breakfast buffet was adequate and abundant, good.

Hotel Garni Frankfurt

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