Air conditioning

Smoke-free property

Heating

Ticket assistance

Garden

Express check-out

No elevators

Reception desk

General

Non-smoking rooms

Room service

Family room

Rooms

Luggage storage

Services and amenities

Vending machine

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Tour assistance

Tourist services

Picnic area

Recreation

Free parking

Free Parking on Premises

Parking

Fax and copy machine

Business

Children's playground

Family/Kid Friendly

Kids

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Kingston/Norman Rogers Airport

Watertown Airport

Countryside Inn

Kingston

We booked this motel in August witha 500 dollar deposit as we had been told the rooms for long stay book quickley,We were looking for a house but none had came our way that we liked .When we were shown the room it had very nice bedding and looked great and was very attractive,we were told we had to bring our own linens and dishes for long term stay and that i would do all the cleaning of the room.The room was to be 1200 a month,and we could move in after October 15th .Between Booking the room  and October 7th we found a house and my hubby returned to see the owner for our deposit back or some of it as 500 dollars is alot of money.The owner told him there would be NO MONEY BACK,even with the 9 days notice ,we contacted other motels between here and Smith Falls and everyone said all money would be returned with that much notice or a small fee if the notice was less then 72 hours,My hubby and the owner agreed on ,,,we would take the room for 8 nights and thats all he would do for us but no money back,On the day of arrival my hubby was told by the new manager that we had already checked in to the room,,ummmmm no we didnt,,so when hubby and the owner went to the room there was a man on the bed who had been let in our room,,still no money back,,we continued to stay at our home but checked in daily to the room and when we did we found ,,a rusted old toaster,,,a hot plate that was so old and rusted it was a fire hazard,dirt on the baseboards, i tried cleaning the tub but there was no help for it,the old curtains and bedding was disgusting,On wednesday my friend was with me to check it out again and for witness to this and when we pulled in the door was open so i assumed the maid was in there,much to my surprise there stood a man who had lights ripped off,,puddy on the wall of the bathroom,tools everywere and he asked what i was doing there and i told him it was my room till the 24th,he told me he was told to go ahead and work that it was not rented,so off to the office my friend and i went and had a discussion with the new manager who had started there on the sunday and was already planning to quit,he told us,,,the owner was away and i told him my hubby would be back later that day,,hubby and his friend did go back and spoke to the owner and asked for even half our money back and the owner still wouldnt give any,,this man has an answer for everything,even the mold in the shower tiles and about the toaster ,he said he would have gave me a new one and that the room was clean,,THIS MAN DOES NOT CARE ABOUT THE CUSTOMER , HE ONLY THINKS OF HIS MONEY,I would never recommend this place to anyone,I now will be taking this to the media,with hopes no one else gets ripped off by him,Its not clean and has had a cover up reno done,This room looked nothing like the day we were shown it in August,,everything had been changed and to offer someone a toaster  that looks like this one did is not good,and the hotplate a fire hazard,,IMAGINE

TERRIBLE CUSTOMER SERVICE

We were visiting our son in Kingston and stayed here for a few days.
Contrary to most of the reviews we found our room very nice, clean, and most comfortable bed. 
The grounds are very nice if you have little ones they have nice play areas.. 
They are renovating so one needs to be patient too. 
There are NO surprise extra charges on our credit card as we are non smokers. 
It's a Motel not the Hilton. For a Motel it is quite nice. 
There's a Timmy's and shopping area just down the road and not far from downtown and the 401. 

Thank you Kingston Motel East for a confortable stay. 
We'll see you again. 😊

Family Stay

My Boyfriend and i stayed here for 3 nights for a wedding in town... i have to start off by saying i was pleasantly surprised when we opened our door, clean room, air conditioning was working very well, bar fridge perfect and the most comfortable bed nice clean new bedding and two nice big chairs and a table... and the staff (Debbie) that are so pleasant and go above and beyond and a nice big front lawn that has shade from the mature trees we will stay here again in the future... Susie & Chris

Great price and clean

We stayed for two nights. We had stayed here before many years ago and had found it okay.
The room was half cleaned. The mini fridge was very dirty and the detail clean was not good. Dirt and dust on baseboards, ledges and floors around toilet. Windows were dirty and mirror was dirty and dusty.
Bedding was clean and fresh and very soft and comfortable.
Owner was very friendly. 
Outdoor space is very well kept. 
On our second night I was drifting off to sleep when I felt a very sharp bite on my chest. I jumped up lifted the sheet to see a very large earwig scurrying away. We hunted it down and killed it. I had a very hard time going back to sleep and left first thing. I spoke to the owner and she apologized. She assured me she would have the room checked and take care of any bugs. 
I will not be staying here again unfortunately. 


Not very clean and an unwanted guest

We normally inspect a room on check in before paying. However this room was booked by a friend and I paid at check in. The first room was "smoky", although the owner claimed the smell was from new carpet. The second room did not smell as bad, but had we inspected it first, we would have gone to another hotel/motel. 

There was construction dust in the bathroom cabinet and on the floor. Sheets were clean, but some worn areas. 

Upon checking out, advised the front desk that the room needed a good cleaning. Was told the "new owners" are renovating. Hopefully it will improve. ???

Countryside Inn

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