Russian citizens must have an original Russian passport upon arrival.
Check-in is done remotely, you need to contact the contact phone number. specified in the booking confirmation. The manager will request payment for accommodation, after which he will send instructions for check-in.
The deposit is made by transfer to a bank card. The deposit will be refunded to the guests within 3 working days.
Check-in is carried out until 23:00.
Payment
In the apartment
In cash
In the currency of the apartment — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru