Knokey Ambulatornyi proezd Apart-Hotel

Wani

What was bad

There is no reason to deduct 5000 rubles deposit and room leakage, please do not book this room！！！！I stayed in this homestay for a total of 4 days, but it took me nearly 2 hours to pay the deposit and cleaning fee on the day I checked in. As a foreign traveler, I did not have a local bank card or local APP to pay the deposit, so I could not see the landlord. It is recommended to state on the booking page that the deposit and cleaning fee must be paid with electronic money. Otherwise, it will bring great change to the tourists. In addition, on the night of checking in, the drainage obstruction of the toilet led to a large area of water leakage, and even directly caused the alarm. The landlord did not solve the problem, resulting in water leaking into the room full of water, but only wiped the floor with a towel to ensure that the floor would not be submerged. The next day, we arranged a plumber to come and solve the problem. Finally, on the day of check-out, the towels were dirty because they were used to wipe the floor with towels. These expenses were directly deducted from the deposit of the two rooms, and a total of 5000 rubles was deducted. I think this is very unreasonable, because it is the leakage of the house that causes us to use towels to wipe the floor, and there is no other tool to deal with it, which should not be borne by us, please be sure to deal with this matter There are no services to speak of, for a foreign traveler, there is no cash to pay the deposit and cleaning fee, you must first have a Russian bank card, the room sewer is blocked, there is no use of the toilet