Russian citizens must have an original Russian passport upon arrival.
Please note that the hotel will contact you directly regarding the prepayment of your reservation. Prepayment should be made within 5 days after booking. The hotel reserves the right to cancel your reservation in case the deposit has not been transferred. A security deposit of RUB 3000 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Late check-in is subject to an additional charge.
Check-in from 10:00 PM to 12:00 AM — RUB 500.00. After 12:00 AM — RUB 1000.00.
The security deposit is paid upon arrival and returned upon departure.
Payment
In the hotel
In cash
In the currency of the hotel — RUB
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru